QUALITY CONTROL AND ENVIRONMENTAL ACTIVITIES

Download Quality control and environmental activities. Quality control. 1. Opto- semiconductor products from Hamamatsu Photonics are used in a wide r...

0 downloads 477 Views 4MB Size
Quality control and environmental activities

CHAPTER 14

1 Quality control 1-1 Quality control system 1-2 Product reliability 1-3 For your safety

2 Environmental activities

1

Quality control and environmental activities

Opto-semiconductor products from Hamamatsu Photonics are used in a wide range of fields including medical diagnosis, measurement, industrial instrumentation, automobiles, information equipment, general electronics, and academic research. As their product applications expand, demands for even higher product quality and reliability are increasing. To meet these marketplace demands, we are actively taking measures to improve product quality levels.

[Figure 1-1] Quality assurance chart Division Sales Design, Quality Customer manager development Manufacture Inspection control Purchasing Shipment Supplier Quality manual, division procedures, document control

Quality system

Quality control

Education, training Quality objectives

Quality policy Marketing research

Catalog product proposal

Product commercialization review New product needs

Custom products

Design plan Product design Design review

Approval

Prototype Design verification Pilot first sample, first product manufacturing

Practical test

1-1

Sales/equipment/human resource planning

Business policy

Design

1.

Inspection

Reliability test

OK Design validation

Quality control system

OK

Standard procedures, initial production control planning Product authorization

The Solid State Division employs the ISO 9001 Quality Management System to standardize quality. In this system, items that are basic requirements are formalized in a “Quality Manual” and rules for design, materials, manufacture, inspection, shipping, and equipment management are placed in document form as “Standards” to create a consistent quality assurance system. Figure 1-1 shows a quality assurance chart.

Production

Purchasing Supplier registration Material registration

Material manufacture

Incoming

Subcontracting

Receiving inspection OK No Good Production Calibration Inspection

OK Product storage

Complaint

Delivery

Shipment

Complaint

Reception

Acceptance Customer satisfaction

Answer

Confirmation Root cause investigation, recurrence prevention Report

Customer satisfaction report

Management review

Quality standardization

Production planning

Nonconforming product control

Improvement

Our policy at the Solid State Division of Hamamatsu Photonics is to “take responsibility as an opto-semiconductor manufacturer to establish a quality control system that provides products the customer needs and to contribute to the progress of industry and science.” To achieve this policy, we are making continuous efforts to supply products that are even better, cheaper, faster, and gentle on the earth to satisfy customers.

Receive order

Order

Quality policy

Corrective/preventive action Internal quality audits ISO committee ISO promotion meeting QC meeting PQC meeting Evaluation of the quality objectives KOTHC032EC

Design and development On the basis of the requirements from our customers and marketplace, we start investigating the possibility of production in terms of a new or custom-order product’s functions, reliability, cost, and so forth.

(1) Input to design and development We verify the requirements of our customers and marketplace; outline the functions, performance, applicable regulations, and the like; and document the information.

2

(2) Output from design and development

Process management

The designers outline appropriate information regarding the input requirements, purchasing, and production as well as safety and environmental requirements and create an output document.

(3) Design review The output from design and development is reviewed to determine whether the input requirements can be satisfied.

(4) Design and development verification The output from design and development is inspected to ensure that the input requirements can be satisfied. This is conducted in the prototype stage of product development.

(5) Design and development validity verification The validity of design and development is verified to ensure that the product meets the requirements of the intended application. This includes reliability tests. This is conducted in the mass production stage of product development.

(6) Product authorization Meetings to discuss design (e.g., product specifications), process (manufacturing and inspection), product (reliability), and purchasing (subcontractors and suppliers) are held, and then the product is authorized.

The production process is supervised based on QC process charts and work standards to ensure that quality and reliability are at levels planned in the product design. Main production processes for opto-semiconductors include oxidation, photolithography, ion implantation, diffusion, electrode-forming, and etching in the front end process (wafer process), as well as wafer dicing, die bonding, wire bonding, and sealing in the back end process (assembly process). To verify that the products meet the required specifications, Hamamatsu performs process inspections and product inspections that check the product electrical/optical characteristics and external appearance. The inspection items, methods, and test criteria are established in the product specifications. Destructive testing and lot evaluations are done by product sampling inspections. Control to prevent contamination of light receiving/emitting surfaces is essential for opto-semiconductor products. The packing process requires use of special packing materials and techniques to safeguard light receiving/emitting surfaces from contamination as well as countermeasures to vibration, impact, temperature/humidity, and electrostatic charges. Table 1-1 shows a QC process chart example. Evaluation is made on statistical process control (SPC) using control charts and the like to determine whether a process is stable or is in a controlled state as well as process capabilities. If the control chart indicates an abnormal tendency or if the process capabilities are insufficient, the cause of the problem is investigated and fed back to maintain and improve the relevant process.

[Table 1-1] QC process chart example (part of process) Process

Control item

Method Document

No. Symbol 1 1-1 1-2

4-2 1-3

Work name

Device/condition, item Measuring device, sample Sample size, frequency

Material acceptance Wafer Resistivity, thickness Appearance Lead frame Dimensions Appearance Plating thickness Mold resin Characteristics

Record

Check Visual check Microscope Visual check Thickness gauge Check

Each time All wafers 1 frame/lot 1 frame/lot 3 frames/lot When materials are delivered

Acceptance inspection sheet Purchasing specification Work procedure Acceptance inspection sheet Inspection procedure

Check

Each time

Run sheet Work logbook

Visual check

All wafers

Work procedure Wafer process Manufacturing specification

Thickness gauge Check

1 wafer/lot Each time

Run sheet Work logbook

Microscope Microscope

3 wafers/carrier 3 wafers/carrier

Work procedure Wafer process Manufacturing specification

Purchasing specification

4-4 2 2-1

2-2

Wafer process Oxidation furnace Oxidation Temperature, time Wafer appearance 1 Color, uniformity Wafer appearance 2 SiO2 thickness Photolithographic work Photomask Wafer appearance 3 Pattern condition Pattern accuracy, pattern defect

3

Dealing with process errors

Product identification and traceability

Figure 1-2 shows a system chart for error handling. [Figure 1-2] System chart for error handling Fault finder

Trouble report

Close

Corrective Supervisor Quality control action dept.

Purchasing

Supplier

Confirm details at location and on items No

Action needed?

Yes Where problem occurred?

In-house process

Recurrence prevention check

Close

Progress/ countermeasure check

Trouble investigation request form

Confirmation

Not in-house process

• In-house Corrective action instruction Supplier

Example

S1234 3A 001 Confirmation

Corrective action instruction Corrective action

Corrective action

Serial number Production month (alphabetical order... Jan: A, Feb: B, Dec: L) Production year (last digit of year) Type number

Confirmation

Purchasing management KOTHC0029EA

When a problem occurs in the production process, which might cause defects that exceed preset process standards or might adversely affect the product quality, then the problematic lot is immediately identified and separated from other semi-finished parts. At the same time, the cause of the problem is investigated, and the corrective action that should be taken is decided. Along with confirming the corrective action was effective, we take measures to prevent the problem from reoccurring.

Equipment and work environment management The work environment in the manufacturing process greatly affects product quality and reliability of optosemiconductor products. Cleanliness, temperature, and humidity in particular must be strictly controlled. Optosemiconductors are produced in clean rooms where cleanliness is controlled at a high level. To maintain and control the cleanliness level in clean rooms, strict control standards are established for factors such as cleanliness, entry/exit methods, work clothing, carry-in items, and work procedures. Damage caused by electrostatic discharge (ESD) can be a serious problem as process geometry shrink and diverse packages become available, so electrostatic countermeasures are enforced. The department dealing with products requiring ESD countermeasures sets up special areas that must comply with ESD control standards and gives workers instructions in equipment and work site supervision, work clothing, and handling methods. Production equipment is verified after modifications or expansions and also given regular maintenance. Specific methods for making start-up and periodic equipment inspections are established to perform preventive maintenance, and constant efforts are made to prevent quality problems and keep stable production. 4

To establish traceability for determining the production lot and material lot for the individual products delivered to our customers, records of each process contain columns for entering used materials, devices, and production information. These records are stored securely as product history information. When necessary, as shown in the following example, the type number, production year and month, production serial number, and so on are indicated on the product.

Purchasing management of parts and materials has a large effect on product quality, so we use a system that judges and then registers both the suppliers and the parts and materials for purchasing. We carry out an inspection of the suppliers to check compliance with the quality system, environment system, green purchasing policy, business continuity capability, and other factors. We then register those suppliers who meet our standards and also make new and periodic supplier audits mainly by the purchasing, quality control, and design departments. The semiconductor wafers, electrode materials, chemicals, gases, and the like used to produce opto-semiconductor products must be of high purity and high quality. The metal and ceramic materials, printed circuit boards, and mold resin used for packages must be of high precision and high quality. These types of purchased items undergo strict individual testing and are then registered before they can be used in our products. An incoming inspection of those purchased items is then made based on the required specifications to verify their quality. After acceptance, these purchased items are stored in properly controlled locations that meet storage conditions specified in the design standards, and a high level of purchased item quality is maintained [Figure 1-3].

[Figure 1-3] Purchasing control chart

Purchasing, subcontracting, and change control

Purchasing information

Supplier registration

Design

Quality control

Outsourcing application

[Figure 1-4] Measuring equipment traceability

Purchasing/subcontractor management

Supplier

New supplier application

New supplier

A

Site investigation

Rank Other than A Supplier registration Request for decision (internal memo)

Material registration application Purchasing specifications and the like Preliminary survey sheet for environmental controlled substances Acceptance inspection standards

Confirmation of contents

Material registration

Delivery specifications and drawings QC process chart Estimate SDS

National standard Public calibration laboratory

AIST, NIST*

Corporation calibration laboratory

Japan Electric Meters Inspection Corporation

Other calibration laboratory

Measuring equipment manufacturer

Private calibration laboratory

Product management Standards division

Measuring equipment standards, calibrator

Solid State Division Calibrator Quality control

Calibrator

Solid State Division Measuring Manufacturing dept. equipment

Measuring equipment Inspection equipment, standard element

RoHS substances analysis report High-risk material registration application

Customer

Purchasing request

Order form

Material, subcontracting

Products

Products

* AIST: National Institute of Advanced Industrial Science and Technology (Japan) NIST: National Institute of Standards and Technology (U.S.) KOTHC0033EB

Acceptance inspection

Invoice Inspection sheet

Judgment No Good Fault investigation request

Cause investigation

Examination, acceptance

Solution response Material special acceptance control form

Investigation, answer

Response Material change or cancellation B

Rank

Evaluation

S∙A Basic business contract Quality assurance agreement QC check sheet supplier environmental investigation report Monthly purchasing report

Acceptance

No Good

Improvement plan



Calibration

Amount of annual business

Organization chart Quality assurance system chart ISO registration certificate

Site investigation

Site investigation report Evaluation

Measuring equipment (source meter)

Initial product, special acceptance form

Site investigation plan, result report Supplier evaluation report

Standard (calibrator)

Material special acceptance application Material change application

Investigation, answer

Material change or cancellation application

[Figure 1-5] Measuring equipment inspection example (for photodiode)

Periodic inspection Inspection equipment made by Hamamatsu (photodiode measuring device)

Standard element (photodiode)

→ ← Start-up inspection

Improvement activities KOTHC0039EC

Measurement management

[Figure 1-6] Calibration certificate example of calibrator

To perform product inspection accurately, a system (traceability) to ensure the accuracy of measuring equipment is implemented. Calibrators for calibrating the measuring equipment are traceable to national standards through measuring equipment manufacturers, public organizations, or standard equipment in Hamamatsu Product Management Division. In addition, inspection equipment and standard elements are traceable to measuring equipment [Figure 1-4]. Furthermore, in addition to calibration, start-up inspections and periodic inspections are made to detect and prevent degradation in accuracy and malfunction in measuring equipment and inspection equipment.

5

[Figure 1-8] Complaint action chart

Change control Changes such as in designs, purchased items, production methods, and equipment are made in order to improve product quality, function, reliability, and productivity. Change planning is first drawn up, the job schedule from change setup to completion is clarified, and the planning is then finalized at a change conference attended by all related departments including quality control. Finally, the change is decided after evaluating the effects on quality, reliability, productivity, etc. Changes requiring the customer’s approval in advance are implemented after obtaining the customer’s consent. Initial production control is performed as needed and a final check made of all effects caused by the change [Figure 1-7].

Customer

Sales

Complaint

Reception Information confirmation Returned product action form

First report

Report

Sales

Quality control

Contents confirmed Returned product action ledger recorded Put on the article card Quality judgment/correlativity investigation/making first report No

HPK responsible

Yes Minor

Quality influence report of products

Report

Directions Critical, major

Customer complaint level

Complaint ac tion meeting “Critical” & “Major”: needed “Minor”: if necessary Specific within the range of object/enclosure Inspection under the reproducibility conditions Examination and confirmation of correspondence (survey result and nonconforming circumstances)

[Figure 1-7] Change control chart Customer

Correspondence section, Division manager, related section Quality control the responsibility (design, manufacture) of a management

Examination and confirmation of correspondence (cause and reproducibility)

Section initiating change

Related sections

Plan of applicable products disposed/ countermeasures implemented

Change proposal

Nonconforming products investigation report (8D report) Change meeting

Change planning form

Not needed Needed

Approval

Customer confirmation

Change proposal

Change meeting

OK

Design verification/validation

Confirmation

Change application

Customer evaluation

Investigation report

No Good

Change application

Report

Approval/agreement Applicable products disposed/ countermeasures implemented Returned product action ledger recorded

Confirmation

Not needed

Needed Corrective & preventive action indicating form

Issue of change Needed Customer agreement application form Not needed

Corrective & preventive action Follow-up No Good

Confirmation of customer’s change decision

Close

Change implementation

First sample control/initial production control

Follow-up

Close KOTHC0026EB

Complaint handling At Hamamatsu we work to speedily resolve customer complaints by way of our complaint handling system. The contents of the complaint are first checked, and an investigation made to find the cause. Besides notifying the customer of these results, we also use them as feedback in the design and production processes to prevent a recurrence of the trouble. If we decide, based on those investigation results, that the quality control system must be overhauled, then corrective action is taken and results from that action are verified [Figure 1-8].

6

Approval

Instruction and training

Revised standards

First sample confirmation

OK

KOTHC0028ED

Change decision

Customer confirmation

Corrective/ preventive action

The Solid State Division provides worker instruction and training as an active promotion to maintain and improve product quality as well as upgrade employee skills. Employee skills are periodically reviewed, and instruction/training plans are then drawn up and performed as needed. When a particular job requires obtaining qualifications, then those are clearly specified, and a system is then set up to certify employees who meet the requirements of the job. The types of instruction span many areas including new employee education, on-the-job training, and safety and health instruction. Positive efforts are also made to collect information outside our company in order to upgrade employee knowledge and skills.

1-2

(3) Reliability testing

Product reliability

Reliability (1) Definition of reliability In the Glossary of Terms Used in Reliability of JIS, reliability is defined as “the capability of an item to perform a required function under specified conditions for a specified period of time.” We define the term as “the capability to withstand operation under the customer’s usage environment over the warranty period (or longer than the warranty period).”

(2) Failure region of opto-semiconductor products The failure region of opto-semiconductor product can be divided into initial failure, random failure, and wear-out failure. The curve indicating the change in each failure rate over time is called a bathtub curve. [Figure 1-9] Bathtub curve example

We make reliability tests to verify that a product meets the specified reliability requirements. In reliability testing for product authorization, long-term stress tests are performed to verify that wear-out failures do not occur under the assumed usage environment and within the assumed usage period. Reliability tests are performed by selecting typical products from among a group of structurally similar products. If needed, this testing is performed individually. For a portion of mass-produced products, to verify that the quality set at the development stage is maintained even after mass production, mass-produced products are sampled and subjected to reliability tests once a year. Reliability test methods conform to JIS, JEITA, IEC, MIL standards, and the like. Some products are also tested according to their product application. For example, optical communication devices are tested according to the Telcordia GR-468 standards. Products including automotive devices are also subjected to testing specified by the customer. Table 1-2 shows typical reliability tests.

Failure rate

(4) Lifetime prediction

Initial failure

Random failure

Wear-out failure data obtained through reliability testing can be used to determine the cumulative failure rate over time. By taking into account logarithmic-normal-distribution, Weibull-distribution, and acceleration factor of reliability testing, one can calculate the activation energy that leads to specific wear-out failures and predict the length of time to reach the cumulative failure rate reference (wear-out failure lifetime).

Wear-out failure

[Figure 1-10] Failure rate prediction using Weibull plot 90

Time KOTHB0013EA

Initial failure

Initial failures occur at a relatively early period after starting the use of a product. It is caused by a design or manufacturing defect, incompatible usage environment, and so on. Initial failure rate decreases as time passes. Screening inspections before shipment can eliminate devices exhibiting initial failures and thereby improve the initial failure rate in the market place. •

Cumulative failure rate (%)



50

Predicted failure rate

Acceleration test failure rate

10

× Acceleration factor 1

0.1 100

1000

10000

100000

Random failure Time (h)

As the name suggests, random failures occur randomly after the initial failure period but before the wear-out failure period. Failures occur sporadically, and the failure rate is nearly constant but never zero. •

Wear-out failure

Wear-out failures increase as time passes due to fatigue, wear, deterioration, and so on. Examples of wear-out failures in opto-semiconductor products are electromigration, wire breakage due to repetitive temperature changes, and sensitivity deterioration due to ultraviolet light and X-ray exposure.

KOTHB0014EA

Failure analysis Failure analysis is a way of investigating the cause of failure and the mechanism that leads to the failure by researching the failure that occurred in the manufacturing process, marketplace, etc. The facts that are revealed through this activity are fed back to design and manufacturing to prevent the same failure from reoccurring [Figure 1-11].

7

[Figure 1-11] Flow chart of typical failure analysis

Failure analysis examples

Failure occurrence

(1) Leakage between terminals  Side face observation: reaction areas verified with an IR-OBIRCH microscope

Collection of failure data

Verification of the failure phenomenon Electrical characteristics measurement: semiconductor parameter analyzer and the like Appearance observation: optical microscope and the like Determination of failure location Light emission observation: emission microscope OBIRCH observation: IR-OBIRCH microscope Front side observation: optical microscope and the like Determination of the root cause and mechanism of problem (estimation) Cross section observation: focused ion beam Front side peeling observation: electron microscope and the like Elemental analysis: EDX and the like Feedback KOTHC0066EA

[Table 1-2] Reliability test examples Test item

Life test

Test condition examples

Maximum storage temperature Tstg max., 1000 hours EIAJ ED-4701/200 201

Low-temperature storage

Minimum storage temperature Tstg min., 1000 hours

EIAJ ED-4701/200 202

High-temperature & high-humidity storage

85 °C, 85%, 1000 hours

EIAJ ED-4701/100 103

High-temperature operation

Maximum operating temperature Topr max., operating conditions: EIAJ ED-4701/100 101 depends on individual specs, test time: 1000 hours

Low-temperature operation

Minimum operating temperature Topr min., operating conditions: EIAJ ED-4701/100 101 depends on individual specs, test time: 1000 hours

High-temperature & high-humidity operation

85 °C, 85%, operating conditions: depends on individual EIAJ ED-4701/100 102 specs, test time: 1000 hours

Unsaturated steam pressurization

120 °C, 85%, 170 kPa, 96 hours

Temperature cycle

Maximum storage temperature Tstg max., 30 minutes, minimum EIAJ ED-4701/100 105 storage temperature Tstg min., 30 minutes, 100 cycles

X-ray irradiation

Output tube voltage: 100 kV, 1 million roentgen

UV light irradiation

Terminal strength

Hg light

253.7 nm, 1000 hours

D2 light

200 nm to 400 nm, 1000 hours

Pulling

A load is imposed for 10 seconds.

Twisting

A lead is bent 90° and rotated.

Bending

A lead is bent 90° with a load applied, and is then bent back.

-

EIAJ ED-4701/400 401

100 Hz to 2000 Hz, acceleration: 200 m/s2 sweep time (100 Hz to 2000 Hz to 100 Hz): 4 minutes EIAJ ED-4701/400 403 sweep direction: 3 directions of X, Y and Z, 4 times each

Shock

Maximum acceleration: 15000 m/s2, pulse width: 0.5 ms shock direction: 4 directions of X1, (X2), Y1, Y2, Z1, (Z2), EIAJ ED-4701/400 404 3 times each Accelerated aging Steam, 4 hours Lead free

Soldering by hand: 245 °C, 2 seconds Reflow: 225 °C or higher (235 °C peak), 20 seconds

Other than surface 260 °C, 10 seconds mount type Resistance to soldering heat

Surface mount type

Preprocess: JEDEC Level 5a (30 °C, 60%, 48 hours) to Level 1 (85 °C, 85%, 168 hours) Lead free: solder heating process, 3 times, 235 °C or higher (240 °C peak), 30 seconds

EIAJ ED-4701/300 303 JIS C60068-2-58 EIAJ ED-4701/300 302

JEDEC J-STD-020

C=100 pF, R=1.5 kΩ, applied voltage: ±1 kV, number of times: 1

EIAJ ED-4701/300 304

Thermal shock

100 °C to 0 °C, 10 times

EIAJ ED-4701/300 307

Transportation temperature cycle

-40 °C to +70 °C, 5 times

JIS C60721-3-2

Resistance to solvents

Solvent type: isopropyl alcohol, dipping time: 5 minutes, rubbing: 5 strokes in both directions

EIAJ ED-4701/500 501

Electrostatic breakdown

Note: Please contact us for information on reliability test for individual products.

8

EIAJ ED-4701/100 103

Vibration

Strength Solderability test

Other

Test standards

High-temperature storage

 Cross section observation: cracks verified in the TSV insulation film (electron microscope; cross section polisher) Crack

Crack

→ Feedback: insulation film modification, structural improvement

(2) IC short circuit  Back side observation: abnormal signals verified with an IR-OBIRCH microscope

1-3

For your safety

Handling precautions Products must be stored and used under the conditions specified in the delivery specification sheets. If these conditions are not met, problems such as oxidation and contamination of leads and packages absorbing moisture may occur. When using our products in your products, be sure to agree to the delivery specification sheet. Depending on the product, precautions specific to the product may be present in addition to general precautions. As such details are provided in the operation manual supplied with the product, be sure to read it. Table 1-3 shows an example of the handling precautions of opto-semiconductor products.

Examples of problems that have occurred due to inappropriate handling (1) Examples of problems caused by external force  Front side observation (after film peeling): foreign substance verified in the abnormal signal area with an optical microscope

‘ Cross section observation: foreign substance shorting the terminals is discovered (focused ion beam; Fe·Cr detected from the foreign substance through elemental analysis)

 Damage to metal wiring Examples in which the metal wiring on a bare chip is damaged due to physical contact

 Damage to sensor package An example in which an inappropriate heatsink coupling (e.g., improper viscosity or nonuniform grease or screws tightened too strong) causes excessive load to be applied to the sensor’s heat dissipation section and damages the bonded area of the ceramic and heat dissipating sections Ceramic area

Heat dissipation area

→ Feedback: complete particle control, inspection method enhancement

‘ Cracked chip caused by external force An example in which a strong external force applied to the scintillator on the chip cracks the chip

9

’ Damage to the image sensor scintillator An example in which the surface of the scintillator on a chip is damaged due to physical contact with a jig or other tool, causing adverse effects on the captured image

Scintillator damage

(2) Examples of problems caused by the environment  Resin peeling caused by moisture absorption An example in which the resin peels off the chip surface due to moisture absorption by the package resin during soldering, causing degradation in sensitivity due to the increased reflectance from the photosensitive area surface caused by the peeling

Captured image

“ Broken cable of a sensor with a cable An example in which the cable breaks due to long-term use and repeated bending

 Sensitivity degradation caused by blemishes on the package surface An example in which the sensitivity degrades due to the reduced light transmittance caused by soot adhering to the package surface of a photosensor used to monitor the flames in a boiler

X-ray photo of the circled area

[Table 1-3] Handling precaution examples Type

Metal, ceramic plastic package product

Bare chip

Unsealed product

10

Handling precautions

Product examples

Electrical and optical characteristics may deteriorate if dust, contamination, or scratches are on the product. When handling the product, remember to work in a clean place, not apply strong friction to the window material, and use tweezers and/or gloves. Standard Si photodiode Product deterioration is especially faster at high temperature and humidity than at normal Photo IC temperature and humidity. Avoid storage or usage in an unnecessary high temperature and humidity environment. Storage conditions Unopened product: temperature: 15 °C to 35 °C, humidity: 45% to 75%, up to 3 months Opened product: temperature: 15 °C to 35 °C, humidity: 5% or less, up to 20 days Open the bag and mount the product in a clean room (class 10000 or better). Chip product Be careful not to physically damage or contaminate the chip, and exercise extreme caution when handling. Evaluate and verify the effects of your mounting method and packaging material on the reliability. Storage conditions Unopened product: temperature: 15 °C to 35 °C, humidity: 45% to 75%, up to 3 months Opened product: temperature: 15 °C to 35 °C, storage in a low-humidity desiccator (no condensation), up to 3 months Open the bag and mount the product in a clean room (class 10000 or better). Windowless product Be careful not to physically damage or contaminate the chip, and exercise extreme caution when handling. Do not make contact with wiring. As a general rule, use an air blower to remove contamination. Pay attention to contamination and condensation when sealing or bonding a scintillator. When soldering, pay attention to the solder iron tip temperature, soldering time, and splashing flux.

TE-cooled type

Pay attention to prevent wiring errors to thermoelectric coolers or thermistors as errors can damage the devices. Do not use the devices at current or power exceeding their ratings. Product with built-in Use heatsink with sufficient heat dissipation capacity for cooling. Keep the thermal resistance thermoelectric cooler between the element and heatsink as small as possible (use heat dissipation sheets or silicon grease).

Electrostatic sensitive type

Apply measures to workplace and facilities according to the extent of deterioration that may occur. Such measures include using a conductive mat and grounding the equipment. Compound semiconductor When handling the product, apply measures according to the extent of deterioration that may occur. Image sensor Such measures include using an ionizer to remove static electricity and wearing a grounded wrist strap.

For UV light and X-ray measurement

Avoid unnecessary exposure to UV light or X-rays as long-term exposure to them cause Radiation detector deterioration (e.g., increased dark current and sensitivity deterioration) in the product X-ray image sensor characteristics. Flat panel sensor

‘ Sensitivity degradation caused by high-energy UV light An example in which the sensitivity of the light incident area degrades as a result of KrF excimer laser striking and damaging the Shottky film

2.

Environmental activities

Environmental idea

[Figure 1-12] Sensitivity uniformity (Schottky type photodiode) 160

Recognizing that living in harmony with the global environment is a critical issue for mankind, the Solid State Division of Hamamatsu Photonics conducts business with consideration to environmental conservation, and works to create new scientific fields and new industries and to show the road to true human health through research into photonics technology and extending its application.

Before UV light irradiation 140

Environmental policy Output current (nA)

120

The Solid State Division is conducting environmental activities in compliance with the following environmental policy.

100 After UV light irradiation

80 60 40 20 0 0

2

4

6

8

10

12

Position (mm) KrF excimer laser (λ=248 nm) irradiation area KGPDB0081EA

 Establish an environmental management system to promote conservation of the earth’s environment by setting up and maintaining an internal organization for environmental protection.  Assess the impact on the environment by our activities, products and services, set environmental objectives and goals, review our environmental preservation activities through environmental audits, and constantly improve our environmental management. ‘ Comply with environmental regulations and other requirements we have accepted and impose our own voluntary standards as necessary, to reduce the burden on the environment. ’ Take preventative measures for curbing environmental pollution, save energy and resources, reduce waste, and ensure correct usage of chemical substances. “ Strive to raise the understanding of the environmental policy and the awareness of environmental issues among all our employees through education and an in-house publication about the environment.

Standardizing environmental management The Solid State Division is implementing the ISO 14001 Environmental Management System and making continuous improvements to provide proper environmental management and reduce environmental risks.

Environmental auditing To maintain and improve our environment management system, we carry out external audits conducted by certification bodies and internal audits conducted by the Solid State Division on a regular basis.

11

Activities to reduce environmental risks The Solid State Division constantly makes improvements that takes into account the burden on the living environment including the atmosphere, water quality, and noise and strives to prevent environmental pollution.

[Figure 2-2] Infrared detectors used in greenhouse gases observing satellite “Ibuki” (a) InGaAs PIN photodiode

(b) InGaAs linear image sensor

Emergency response training The Solid State Division furnishes manuals for handling accidents and disasters and regularly performs emergency training according to each department’s business operation.

Environmental impact of business activities We assess the impact on the environment by our business activities and engages to reduce greenhouse gas, drainage, waste, and other burden placed on the environment.

(2) Environmentally conscious products As part of our global environmental conservation efforts and reduction of burden on the environment, we apply environmental measures on the products, develop new products and new technologies, and promote the sales of environmentally conscious products.

Example: CCD area image sensor S12071

We work to make our products more compact, power efficient, long lasting, energy efficient, and so on according to their applications so that the burden placed on the environment is reduced.

With CCD area image sensor S12071, dark current noise has been suppressed to 1/20 of that in previous products. This has allowed the cooling temperature of the built-in thermoelectric cooler to be increased, which has reduced the power consumption to 1/7 of that in previous products. Moreover, the incorporation of new packaging technology has significantly increased the air tightness and moisture proof reliability and prolonged the service life of the product.

(1) Products contributing to the environment

[Figure 2-3] CCD area image sensor S12071

Addressing environmental issues through products

Hamamatsu manufactures products that contribute to environmental measurement of atmosphere, water quality, and the like, content analysis of environmental management substances, and energy reduction of ordinary electric equipment.

Example: Infrared detectors Infrared detectors are used to measure the absorption peak specific to a gas in order to measure its type and concentration. Our products are used in the greenhouse gases observing satellite “Ibuki” (GOSAT).

[Figure 2-4] Power consumption of built-in thermoelectric cooler

[Figure 2-1] Greenhouse gases observing satellite “Ibuki” Power consumption (W)

8.2

1/7

1.2

(Courtesy of JAXA)

Previous product (Td=-10 °C)

Improved product S12071 (Td=0 °C) KMPDB0396EA

12

Conforming to regulations regarding the chemicals contained in our products Hamamatsu Photonics has established an “Environmental Control Substance Management Standard” to control the chemical substances contained in products. We are actively engaged in complying with the EU RoHS directives and regulations on chemical substances contained in products.

(1) Chemical substances regulated by RoHS For each product, we control the amount of substances that are specified in IEC62474 including the six substances (lead, mercury, cadmium, hexavalent chromium, polybrominated biphenyl, and polybrominated diphenyl ether) regulated by RoHS directives. Judgment on whether a product will comply with RoHS directives is clearly specified in the quotation sheet when drawing up an estimate.

(2) Waste reduction, separation, and recycling From the standpoint of reducing the burden on the environment and using resources effectively, the Solid State Division is promoting 3Rs (reduce, reuse, and recycle) and proper treatment as its fundamental policies and is engaged in activities under the slogan “Zero Emission.” In addition, to enforce separation of waste produced, a waste separation database has been established and is running on our company’s intranet.

(3) Energy saving and reduction of carbon-dioxide emissions We at the Solid State Division are expanding our energy saving activities in an aim to reduce the energy used by business operations by at least 1% per unit of sales compared to the previous year. In order to prevent global warming, we are also actively working to reduce the greenhouse gases, such as non-energy source carbon-dioxide, that are used in the manufacturing process .

(2) Management of high-risk materials When there is possibility that a material may contain an environmental management substance, we determine that material as a high-risk material and inspect it using an X-ray fluorescence analyzer during the acceptance test.

Green purchasing To comply with environmental regulations on products and minimize the burden on the environment, we at the Solid State Division have established green procurement policies and chemical substance management standards, and are promoting procurement activities that give priority to materials with a smaller load on the environment.

Working toward global environmental conservation At the Solid State Division we conduct environmental activities for global environmental conservation.

(1) Management of chemical substance usage quantity If chemical substances are not properly managed, environmental pollution can result and may cause adverse effects on human health and ecosystem. At the Solid State Division we accurately monitor and strictly control the emission levels of chemical substance into the atmosphere and water and the amount of movement of waste and so forth.

Examples · Management of usage quantity of chemical substances subject to the PRTR Law · Collection of SDS information and disclosure within our company · Activities to reduce VOC emissions

13