GET YOUR W2 EARLY - Arby's

s /^/d͗ ŚƩ Ɖ͗ ͬ ͬ ŵLJ͘ĂĚƉ͘ ĐŽŵ

GET YOUR W2 EARLY ŌĞƌĐŽŶĮ ƌŵŝŶŐLJŽƵƌ/ĚĞŶƟƚLJ  ŶƚĞƌLJŽƵƌŽŶƚĂĐƚ/ŶĨŽƌŵĂƟŽŶ  View your User ID & create password WRITE DOWN YOUR USER ID (I.E JOHNSMITH1@ARG1)  ^ĞƚƵƉƚŚƌĞĞƐĞĐƵƌŝƚLJƋƵĞƐƟŽŶƐ  ĐĐĞƉƚdĞƌŵƐΘŽŶĚŝƟŽŶƐ

You must go Paperless in order to view your W-2 statements online.

Select yes to go paperless and receive your W2 online.

*Don’t forget to validate your email address* An email will been sent to your email address for verification. If you have any questions, please contact the W2 Hotline at (678) 514-6994 or [email protected]

W2 FAQ’s What is the ZĞŐŝƐƚƌĂƟŽŶŽĚĞ? Employee ID? Company Code? 

dŚĞZĞŐŝƐƚƌĂƟŽŶŽĚĞŝƐARG1-LFR1964.

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The Employee ID is the 4-digit birth year (i.e. 1972)

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Company Code is TZQ.

I am “blocked” or “locked out͟ ŽĨƚŚĞĂƉƉůŝĐĂƟŽŶ͊ 

ŶƚĞƌŝŶŐƚŚĞǁ ƌŽŶŐŝŶĨŽƌŵĂƟŽŶƚŽŽŵĂŶLJƟŵĞƐǁ ŝůů͞ ďůŽĐŬ͟ ƚŚĞƵƐĞƌ͘ Closing and reopening the internet browser should solve the problem.

/ƚƐĂLJƐŵLJŝŶĨŽƌŵĂƟŽŶis not found/is unavailable. 

This is most commonly caused because the employee has ĞŶƚĞƌĞĚŝŶĨŽƌŵĂƟŽŶƚŚĂƚĚŽĞƐŶŽƚŵĂƚĐŚǁ ŚĂƚǁ ĞŚĂǀ ĞŽŶĮ ůĞ. For example, a new zip code is used when the employee has not updated their address in the system. They can try registering using their old zip code. When their address is updated, it will be changed in the W-2 system with our weekly update. If it is a very new employee, they may not be in the system yet. t ĞƵƉůŽĂĚĞŵƉůŽLJĞĞŝŶĨŽƚǁ ŽƟŵĞƐĂǁ ĞĞŬ͘

I can only see my 2015 W-2. Where is my 2013 W-2? 

Only 2014 (and forward) W-ϮƐǁ ŝůůďĞĂǀ ĂŝůĂďůĞǀ ŝĂƚŚĞ WƐLJƐƚĞŵ͘ WƌŝŽƌLJĞĂƌƐǁ ŝůůƐƟůůďĞĂǀ ĂŝůĂďůĞƚŚƌŽƵŐŚwww.paperlessemployee.com/arbys.

I can’t see the boxƚŽĞŶƚĞƌƚŚĞĐŽŶĮ ƌŵĂƟŽŶŶƵŵďĞƌ 

 ĞƉĞŶĚŝŶŐŽŶLJŽƵƌďƌŽǁ ƐĞƌ;ƵƐĞƚŚĞŝŶƐŝĚĞƐĐƌŽůůďĂƌƚŽƐĐƌŽůůƚŽƚŚĞďŽƩ ŽŵŽĨƚŚĞƉĂŐĞͿƚŚĞďŽdžƐŚŽƵůĚďĞǀ ŝƐŝďůĞ͘ 

I am a former employee, can I get my W2 electronically? 

Yes, register at www.my.adp.com . dŚĞƌĞŐŝƐƚƌĂƟŽŶŝŶƐƚƌƵĐƟŽŶƐĂƌĞŽŶwww.arbys.com/payroll

I am trying to select yes and the computer freezes and will not let me go any further. 

dŚŝƐŝƐĂďƌŽǁ ƐĞƌŝƐƐƵĞ͘ /ĨƚŚĞLJĂƌĞƵƐŝŶŐ/ŶƚĞƌŶĞƚdžƉůŽƌĞƌ͕ ƚƌLJƵƐŝŶŐ' ŽŽŐůĞŚƌŽŵĞĂŶĚƚŚĂƚƐŚŽƵůĚĂůůŽǁ ƚŚĞŵƚŽĐŽŶƟŶƵĞ͘ 

What is my user ID? 

h ƐĞƌ/ ŝƐƚLJƉŝĐĂůůLJ&ŝƌƐƚŝŶŝƟĂůůĂƐƚŶĂŵĞΛ Z' ϭĞdžĂŵƉůĞ: ŽĞΛ Z' ϭ͘

If /͛ ŵƐƟůůŚĂǀ ŝŶŐŝƐƐƵĞƐ and cannot access my W2, who should I contact? 

Please email us at [email protected] . Please include your full name , last digits of SSN OR Please call and leave a message at 678-514-6994 (please allow two business days for a response and please do not leave duplicate messages) be sure to speak clearly and slowly.