GIL Brazil 2017 Growth, Innovation and ... - Frost & Sullivan

DIGITAL TRANSFORMATION: BUSINESS AND SOCIAL IMPACT An Interactive Think Tank on How Digitization is Disrupting Industries

Growth, Innovation and Leadership Summit 2017

GIL Brazil 2017 11 May, 2017 Unique Hotel, São Paulo www.frost.com/GILBrazil

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BRAZIL 2017

11 May, 2017 Unique Hotel, São Paulo

Dear Colleague, It is our pleasure to welcome you to GIL 2017: Brazil, The Global community of Growth, Innovation and Leadership. In our sixth consecutive year, GIL 2017: Brazil brings together a global network of today’s best thinkers, visionaries and thought leaders, learning how to leverage innovation as a resource to address global challenges. We are inspired and even more enthused about the unlimited potential that exists in our quest for excellence driven by all the monumental and innovative visionary perspectives. Such potential is being shared in more than 20 countries around the globe, by nearly 1 million business executives like yourself from 33 industries and 10 critical career functions for driving growth. GIL Global continues to be the only network of its kind supporting innovative, futuristic and visionary thinking to grow companies and careers. This year we are proud to welcome Frost & Sullivan’s 2017 Best Practices Award recipients and their management teams to our GIL community. These distinguished guests of visionaries, innovators and leaders represent today's “Best-in-Class” organizations and visionary leaders, which is just one of the many reasons you won't want to miss GIL 2017: Brazil. Reinforce your commitment to Growth, Innovation and Leadership and join our 2017 Journey to Visionary Innovation today. We look forward to seeing you at GIL 2017: Brazil. Sincerely,

David Frigstad Chairman Frost & Sullivan

Register Now | www.frost.com/GILBrazil | [email protected]

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Strategic Imperative

DIGITAL TRANSFORMATION OF INDUSTRIES: BUSINESS AND SOCIAL IMPACT An Interactive Think Tank on How Digitization is Disrupting Industries Pillar I: Connected Supply Chain and Industrial Internet of Things (IIoT) The Industrial Internet of Things (IIoT) offers unmatched oppor tunities, its impact on existing industries, business models, value chains and actions required now, are key decisions business leaders need to take now to ensure long-term success. The key to this transformation lies in developing, implementing and integrating technologies and capabilities in such a way that it significantly improves operational efficiencies. In a connected supply chain, the combination of Internet of Things (IoT) data with analytics provides manufacturers with a common platform on which to operate with real-time visibility, promoting greater interdependency, collaboration, dynamic responsiveness and the flexibility to integrate disruptive innovations. This is expected to derive significant savings. It is where the intersection of people, data and intelligent machines will have far-reaching impacts on the productivity, efficiency and operations of industries around the world.

Pillar II: Digital Channels to Market and B2B e-Commerce The business and marketing landscape has drastically changed in recent years with B2B marketplace model bringing in fierce competition. The digital marketplace is constantly evolving, concurrently, B2B marketplace models are also developing; the main driver for migration to B2B is basically the pressure from industry leaders to move to online platforms. A transition to seller-driven platforms is a reality, and online relationships become less about procurement and more about selling. As marketplaces and cross-industry public platforms such as Alibaba and Amazon became popular, B2B online relationships are moving from a one-to-many to many-to-many business model. Instead of a model where one company invests and builds an e-platform for its suppliers, the preference is for a solution in which anybody integrates an e-procurement process and facilitates the purchase of goods online. The new B2B marketplace approach is helping both the seller and buyer enter the eCommerce space.

Pillar III: Connected, Autonomous Products and Services Connected, autonomous products have caused significant value chain disruptions and are transforming industries, customer relationships and the nature of competition. We live

in a smart, connected world that enables a virtuous cycle of innovation. Smar t, connected products have three core elements: physical components, “smar t” components, and connectivity components. The rapid pace of digitization is transforming the component-driven automotive sector to a software- and solutions-focused industry, accelerated by consumers’ evolving digital lifestyle expectations and demands for new and innovative services. The automotive industry has also focused on connectivity and digitization, with self-driving vehicles causing disruption in traditional auto industry business models. The connected car market has moved beyond a simple ecosystem of the traditional automotive suppliers. Alternately, the Apple’s and Google’s of the world clearly regard the connected car market as the next biggest opportunity outside of their existing smartphone and tablet worlds. Robotics, artificial intelligence and the Internet of Things have all become part of a new industrial revolution.

Pillar IV: New Business Models of Product as a Service and IoT Platforms That IoT is the most revolutionary disruption is passé. What is the next step toward operational agility? IoT provides unprecedented opportunities for never before seen, business models. The implications for business model innovation are enormous. To take advantage of new, cloud-based oppor tunities, it is imperative for enterprises to reinvent themselves, through enhanced strategic and tactical decision making and increase their competitive advantage. “Product-as-a-service” offerings had gained prominence and have led to better customer engagement and new revenue streams. There are many industry groups exploring how to work collectively to adopt technologies like Internet of Things (IOT), and this will naturally flow into the development of product-as-a-service offerings.

Pillar V: Social Impact—How Digital Transformation is Changing Societies, Businesses, and Individuals Digital transformation is deeply impacting our businesses and our society. Digitization of data helps make things more efficient and fast by saving on paperwork, manpower and time. Multiple things are now in reach at the click of a button. While digitization is creating great value for society; collaboration between businesses, regulators and policymakers to maximize value for business and wider society will be imperative. While digital initiatives add value for society, wider implications, including sustainable and measurable solutions is a need of the hour.

Global markets are being disrupted by an accelerating pace of innovation in the digital world. Digital transformation has entered an era of unprecedented change for enterprises and real change necessitates a fundamental shift across processes, functions, customer engagement and many other aspects of business. Today, more than ever before, it has become imperative for organizations to implement concrete strategies around digital transformation. The future of customer engagement requires greater focus on meeting future customer needs. Growing expectations from empowered customers requires enterprises to align their core business strategies with their digital business strategies. The Growth Innovation and Leadership (GIL) Summit, provides the context needed to seize potential opportunities for growth through visionary perspectives on the digital transformation maturity model and well-defined roadmap will help to effectively benchmark and reinforce strategies enterprises can use to reach new levels of success.


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Why is this a 'MUST-ATTEND' Event? g

Frost & Sullivan's global community of Growth, Innovation and Leadership focuses on sharing, engaging and inspiring a continuous flow of new ideas and fresh perspectives which leverage innovation as a resource to help address global challenges.

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Year after year, CEOs and members of their Growth Team invest their time to experience a GIL event, renewing their passion, fueling their creativity and gaining access to best practices, tools and strategies that will drive growth and inspire innovation.

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Industry Think Tank sessions give participants the opportunity to examine a unique 360 Degree Perspective of their industry, global trends and critical factors influencing market growth. These sessions will allow interactive

Your "C" Suite: CEO, CTO, CSO, CFO, COO g g g g g g

Business Development Competitive Intelligence Corporate Development Corporate Venture Fund Investors Marketing

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exchanges with Frost & Sullivan’s analyst community and leading industry experts.

Marketing Research Research & Development Sales Strategic Planning Venture Capital

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Benchmark and strengthen your company’s growth strategy against proven best-practice tools and strategies.

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Gain access to a wealth of best-practice tools and strategies to support you in critical decision making as a member of your company's Growth Team.

About Frost & Sullivan: Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants. For more than 50 years, we have been developing growth strategies for the Global 1000, emerging businesses, the public sector and the investment community. Is your organisation prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies? Click here to contact us: start the discussion

The Six Platforms of Growth, Innovation and Leadership

Visions & Benchmarks

Corporate Enlightenment

360 Degree Visionary Perspective

Inspiring Innovation

Implementation

The GIL Community


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Program Agenda 08:30

REGISTRATION & CONTINENTAL BREAKFAST

08:55

WELCOME TO THE GIL JOURNEY

14:30

3 SIMULTANEOUS THINK TANK SESSIONS

THINK TANK I: DIGITAL TRANSFORMATION (ROOM: TAVARUA) Patrick Nugent, Vice President, Frost & Sullivan

09:05

14:30

Industry Presentation Technology Trends in Financial Services Art Robbins, President & Partner, Americas, Frost & Sullivan

14:45

The Fintech Ecosystem in Brazil and its challenges José Prado, Founder, Conexão Fintech

15:00

Client Case Study Enhancing Customer Engagement with Intelligence Paulo Venancio Marcelino, Pre-Sales Director, Embratel

15:30

EXHIBITION, NETWORKING AND REFRESHMENT BREAK

16:00

Interactive Panel: Financial Technology

THE BRAZIL JOURNEY TO VISIONARY INNOVATION Art Robbins, President & Partner, Americas, Frost & Sullivan

09:15

KEYNOTE: THE FUTURE OF BRAZIL: POLITICAL & ECONOMIC SCENARIO Ricardo Sennes, Managing Partner, Prospectiva & General Coordinator for the Group of International Analysis, USP

09:45

KEYNOTE: THE FUTURE OF INTERNET OF THINGS IN BRAZIL Renato Pasquini, Digital Transformation Research & Consulting Director, Frost & Sullivan Rita Ragazzi, Transformational Health Research Manager, Frost & Sullivan Yeswant Abhimanyu, Mobility Program Manager, Frost & Sullivan

10:30


11:00

ROADMAP OF CROSS-INDUSTRY PUBLIC POLICIES IN TECHNOLOGY Irecê Fraga Kauss Loureiro, ICT Department Director, Brazilian Development Bank (BNDES)

11:45

12:15

13:15

THINK TANK II: TRANSFORMATIONAL HEALTH (ROOM: SUMATRA) 14:30

Industry Presentation Technology-enabled Primary Care: Dehospitalization and Industry/Providers Partnerships

Ulisses Mello, Director, IBM Research

Greg Caressi, SVP, Transformational Health, Frost & Sullivan

NETWORKING LUNCH

15:10

THE FUTURE OF LATIN AMERICA

INNOVATORS SPOTLIGHT Moderator: Jayme Faria, Digital Transformation Consulting Manager, Frost & Sullivan

The GIL Community Newsletter (GCN) Visit www.frost.com/gcn to subscribe.

KEYNOTE Dr. Gonzalo Vecina Neto, Professor of the Faculty of Public Health, USP, ex-President ANVISA

TRANSFORMING SÃO PAULO IN A DIGITAL AND SMART CITY

Juan González, Digital Transformation Research Director, Frost & Sullivan

14:15

Panelists: Gustavo Torres, Strategy & Innovation, Banco Original Alexandre Lara, Co-founder, Kitado & Fintech Lab Ann Williams, COO, Creditas Rodrigo Dantas, Co-Founder & CEO, Vindi

DIGITAL AGRICULTURE

Daniel Annenberg, Secretary for Innovation and Technology, São Paulo city

13:45

Moderator: Renato Rosa, Digital Transformation Program Manager, Frost & Sullivan

15:30


16:00

Interactive Panel: The new concept of Primary care and Healthcare Decentralization Moderator: Rita Ragazzi, Transformational Health Research Manager, Frost & Sullivan Panelists: Jacson Venâncio de Barros, CIO, Hospital das Clínicas da FMUSP Renato Cardoso, Partner, Dr.Consulta Dr. Gonzalo Vecina Neto, Professor of the Faculty of Public Health, USP, ex-President ANVISA Alain Benvenuti, VP of Operations, Hapvida Saúde Joel Formiga, Coordinator of the Corujão Project, Secretariat of Health of São Paulo Denise Soares Santos, CEO, Hospital Beneficência Portuguesa de São Paulo


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THINK TANK III: URBAN MOBILITY (ROOM: BORA BORA) 14:30

Industry Presentation Digitization impacting the Future of Automotive in Brazil Lorena Isla, Mobility Research Director, Frost & Sulivan

14:50

Client Case Study 1 Mobility-as-a-Service and Connected Mobility Henrique Miranda, Connectivity and Mobility Manager, BMW

15:10

Client Case Study 2 Automotive Manufacturing 4.0 - Industrial IoT

15:30


16:00

Disruptive Market Players Digitizating the Automotive Value Chain Luca Cafici, Co-founder & COO, InstaCarro Daniel Mangabeira, Public Policies Director, Uber Brazil

16:50

Interactive Panel: Sharing economies: from ownership to usage Moderator:Yeswant Abhimanyu, Mobility Program Manager, Frost & Sullivan Panelists: Alfredo Redondo, CEO, Altitude Software Frédéric Ollier, Business Development Manager, BlaBlaCar Fabio Rabelo, Head of Digital and New Business Models, Volkswagen South America Pedro Somma, Adviser, Câmara Municipal de São Paulo Paul Malicki, CEO & Board Member, Flapper & Splyt Technologies

GENERAL SESSION 17:30

NETWORKING COCKTAIL RECEPTION

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Visionaries, Innovators and Leaders

Alexandre Lara Co-founder Kitado & Fintech Lab Alexandre Lara has been involved in the innovation of financial services for 20 years, combining analytics, digital efficiency and service design capabilities to win over an increasingly demanding and mobile customer. He holds a degree in computer science from POLI-USP, has a postgraduate degree from FGV as well as specializations abroad from other renowned schools such as Insead and London Business School. He worked in the past for major banks in Brazil and abroad, where he was Head of International Business at Lloyds Banking Group in London for 4 years. Alexandre is the co-founder of Kitado fintech and FintechLab, acts as a startups' advisor and is also an advisor at the ORPAS NGO.

of new Mechanisms to curb corruption and improve the quality of services). He was also superintendent of the Poupatempo-SP Program, a project in which he participated since the elaboration. He founded Res Pública, a consultancy on quality and public services, where he worked for five years. He also worked at the National School of Public Administration (ENAP) and as an Advisor at the Federal Administration Secretariat. At the beginning of his career, he was an Advisor to the Secretariat of Administration and the Special Secretariat for Administrative Reform of the Municipality of São Paulo, where he helped to create the Public Services Guide and the planning of projects related to Administrative Reform, Debureaucratization and creation of "Subprefeituras", which are the several administrative units of São Paulo city.

Daniel Mangabeira Public Policies Director Uber Brazil

Alfredo Redondo CEO Altitude Software Alfredo Redondo, as an experienced technology executive, brings to Altitude Software more than 20 years of executive management experience of medium and large companies such as Alcatel-Lucent and Amper. He has also developed significant activity as a consultant and advisor to technology investors and start-ups in Europe and the United States. Alfredo Redondo holds a degree in Telecommunications from the Universidad Politécnica de Madrid, a master's degree in Business Administration from IESE (Madrid) and a Master's degree in Satellite Communications from IRET (France).

Art Robbins President and Partner, Americas Frost & Sullivan Art Robbins is the President of Frost & Sullivan’s Americas operations. He is responsible for all sales, delivery and support functions servicing all clients in the United States, Canada and Latin America. Mr. Robbins directs Frost & Sullivan’s Growth Consulting practice in the Americas providing quality assurance review, executive steering committee participation, strategic workshop facilitation and moderation of CEO panels. Additionally, Mr. Robbins assists clients with their strategic planning activities, and conducts executive briefings on Mega Trends. Mr. Robbins’s career has spanned multiple consulting companies, starting with American Management Systems, an IT consulting firm, managing software and consulting practices that served both Fortune 100 commercial and government clients. Later at Ernst & Young, as Partner and Vice President, he provided a full range of business strategy, process improvement and IT consulting services to high growth entrepreneurial and midmarket companies. His industry experience includes energy, information and communications technologies, manufacturing and business financial services. Mr. Robbins served as Executive Vice President for Energy Maintenance Services (EMS) Group, where he was a founding executive of this entrepreneurial energy services firm focused on providing outsourced operations, maintenance and technology services to major energy companies. At EMS, Mr. Robbins performed a variety of roles, including developing the business plan, directing the sales and marketing functions and driving EMS’s acquisitions strategy. EMS was named an Inc. 500 fastest growing company.

Daniel Annenberg Secretary of Innovation and Technology São Paulo City Daniel Annenberg is the Secretary of Innovation and Technology at the São Paulo City Administration. He holds a degree in Public Administration from Fundação Getúlio Vargas (FGV) and a Social Sciences degree from the University of São Paulo (USP). He is the former President of Detran-SP (a body that today undergoes a complete reform with the adoption

Daniel Mangabeira is Public Policies Director at Uber Brazil. Doctor in International Law from the University of São Paulo (USP), Master in International Relations from the University of Brasília (UNB) and in International Economic Law from the University of Paris I Panthéon-Sorbonne.

Denise Soares Santos CEO Hospital Beneficência Portuguesa de São Paulo Denise is an Electrical Engineer graduated from FEI, holds an MBA from the Business School in São Paulo with extension at the University of Toronto, as well as an internal MBA by renowned institution FGV. Denise was also MBA professor at Babson College University. She worked at Siemens until 2006 , becoming then CEO BenQ, of the cell phone division that was sold to BenQ,. First woman to lead a network of hospitals in Brazil, she was president of Hospital and Maternity São Luiz from 2008 to 2011, and coordinated the sale process of the hospital’s network tor Rede Dor. In 2012 assumed the French multinational Teleperformance as CEO. Since April 2013, Denise Santos has been the CEO of BP - A Beneficência Portuguesa de São Paulo, one of the largest private hospital complexes in Latin America, with 6 business units, including 4 Business Units, a renowned diagnostic center, Of clinics with diverse specialties and an area dedicated to Education and Research. She has also been a member of the IBGC Health Governance Committee since 2013 and has been chairing, since 2015, the Compliance Committee of ANAHP - National Association of Private Hospitals.

Fabio Rabelo Head of Digital and New Business Models Volkswagen South America 16 years’ experience in Digital Marketing and CRM projects. I joined in VW 4, 5 years ago and during this period, I led important projects, as all-digital marketing projects, Programmatic media, Digitalization and all CRM actions. Since October 2016, I have been leading the Digitalization, Connectivity and New Business Models for Volkswagen South America. Before Volkswagen, I worked 11 years to Publicis Group, the second largest advertising group in the world, where I was responsible for big accounts.

Frédéric Ollier Business Development Manager BlaBlaCar Before joining BlaBlaCar, Frédéric was working as a consultant in France. He had spent before three years in Brazil in the investment team of Biosev-Louis Dreyfus. Frédéric started to take part in mobility issues in 2009 when he cofounded Navendis, a low-cost minicab service for corporate clients in France.


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Dr. Gonzalo Vecina Neto Professor of the Faculty of Public Health, USP Founder-President of the National Agency of Sanitary Surveillance (ANVISA) Graduated from the Faculty of Medicine of Jundiaí, he holds a Master's Degree in Administration, Health Concentration, from EAESP / FGV - São Paulo Business School of Fundação Getúlio Vargas. He served as Secretary of Health of São Paulo between 2003 and 2004, National Secretary of Health Surveillance of the Ministry of Health. He is Founder-President of the National Agency of Sanitary Surveillance - ANVISA, as well as Professor of the Faculty of Public Health, USP since 1988. In addition, he is Superintendent of the Sírio Libanês Hospital since 2007.

Gustavo Torres Strategy & Innovation Manager Banco Original Graduated in Marketing from ESPM and postgraduate in Strategic Marketing from the London School of Marketing, Torres is responsible for the strategy and innovation area of Banco Original. Prior to joining the company, the executive worked at OLX Brazil as head of business and mobile development, and Buscapé, managing also the mobile area, business development and relationship. The executive was also teacher of strategy and planning of Mobile Marketing at FGV-PEC and member of the committee of the Mobile Marketing Association.

Greg Caressi Senior Vice President, Transformational Health Frost & Sullivan Greg Caressi is the Americas business unit leader for the Transformational Health practice at Frost & Sullivan, leading the Life Sciences, Advanced Medical Technology and Connected Health teams. In addition to his leadership responsibilities, Greg spends most of his time working on strategic consulting projects on next-generation healthcare solutions, with a primary focus on connected health and integrated health solutions. Greg served for two years as the Chair of the HIMSS Life Sciences Information Technology Committee, where he led the creation of industry guidance for Good Informatics Practices used by life science companies, from startups to major pharmaceutical companies. Greg regularly serves as chair, speaker and leader of interactive workshops at major industry events in the U.S., Asia, and Latin America.

Henrique Miranda Connectivity and Mobility Manager BMW Graduated in Mechatronics Engineering by Universidade de Brasília Post Graduated in Project Management by Universidade Salvador Design Studio Coordinator – Ford Motor Company. Resposible for the design handover from Germany to Brazil. Global Program Management Supervisor - Ford Motor Company. Responsible for the Ecosport Launch in Thailand. Product Strategy Supervisor – Ford Motor Company. Responsible for Product Strategies (incl. Connectivity, Safety and Technology) for Ford South America. Connectivity and Mobility Manager – BMW do Brasil. Responsible for Connectivity and Mobility strategies in Brazil.

Irecê Fraga Kauss Loureiro Head of Information & Communication Technology Department Brazilian Development Bank (BNDES) Her academic background includes a degree in production engineering from UERJ, a post-degree in Social and Economic Development from UFRJ and professional master’s degree in Finances from PUC-Rio. She has worked in the financial and industrial sectors before joining BNDES 14 years ago. In BNDES, she started her career dealing with development, support, analysis and negotiation of credit for Brazilian ICT sector. Later, she also became responsible for venture capital equity investments in the same sector. Since 2013, she is the head of

the team that is responsible for fostering, structuring, analyzing, negotiating, contracting and following up projects spread all over Brazilian ICT sector. Her job is materialized through a 26 people team under her responsibility, a R$ 3 billion budget a year and a portfolio of around 90 companies. She is also responsible for fostering foreign investment in Brazil and represents BNDES in several advisory committees, boards and associations related to ICT sector.

Jacson Barros CIO Hospital das Clínicas da FMUSP With a degree in Engineering and a Master in Medical Sciences from the FMUSP (2008), he is currently undertaking a post graduation to obtain the title of Doctor from the Department of Medical Informatics of FMUSP. He holds 27 years of experience in the IT Health field in the Fundação Faculdade de Medicina, and in 2011, he became IT Director of the Hospital das Clínicas da Faculdade de Medicina da USP. His key functions are the modernization of IT, the implementation of the system of hospital management and recently, building a cell of hospital intelligence for the creation of a decision-making support system.

Jayme Faria Digital Transformation Consulting Manager, Latin America Frost & Sullivan Jayme Faria currently serves as Consulting Manager within Frost & Sullivan's Digital Transformation business unit in Latin America. He is responsible for the management of regional market intelligence studies and strategic consulting projects, assisting Global and Regional providers and value chain participants. His experience in the sector encompasses analysis related to IT Services, emerging technologies such as Cloud Computing, Internet of Things (IoT) and Data Analytics, Customer Insights and solutions/services trends by industry vertical participants. Prior to this role, Faria worked in Telefonica/VIVO for 7 years as well as in Telefonica Spain (Madrid-H.Q.) and the American Chamber of Commerce (AMCHAM). Faria holds a Bachelor’s degree in Business Administration from Fundação Armando Alvares Penteado (FAAP) and an MBA from Fundação Getulio Vargas (FGV).

Joel Formiga Coordinator of the Corujão Project Secretariat of Health of São Paulo Joel Formiga is an special assistant to the president of PRODAM, leading innovation and technology for the municipal secretary of health in São Paulo and coordinating special projects like the recent "Corujão" - a task force meant to address the nearly ½ million people waiting in line for a radiology exam. A mechanical engineer from IME with an executive MBA from FIA, he made a career as an executive at a major technology multinational corporation, including as General Director of the IBM Bank and Director for Public Sector for Latin America. As a second career, Formiga - as he prefers to be called took a master degree in Political Science at USP, having since worked as a special advisor at Palacio dos Bandeirantes for the São Paulo state government and as an MBA professor at FIA.

José Prado Founder Conexão Fintech José Prado is one of the most influential person in Latin America's fintech ecosystem, being responsible for the first research on the sector in Brazil, the launch of the Brazilian Association of Fintechs and to develop local hubs outside of São Paulo, like Rio de Janeiro. Currently CEO of Conexão Fintech, Prado works to help accelerate the Fintech Revolution in Brazil based on the dissemination of information, generation of knowledge (research), education and training, and connection of opportunities. After work for several years developing products and services in the financial sector, Prado focused on innovation projects, always using a differentiated look, with a human-oriented approach, to rethink the services and make them desirable to the users, better for the business and for the society. Has carried out innovation projects for large companies such as JBS, Original Bank, Bradesco, Itaú, Natura and Vivo. Register Now | www.frost.com/GILBrazil | [email protected]

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Juan Manuel González Digital Transformation Research Director Frost & Sullivan Juan Manuel González serves as Research Director within Frost & Sullivan's Digital Transformation business unit. He focuses on Contact Centers, BPO, Unified Communications & Collaboration Solutions areas. González has over 11 years of experience in the industry, his know-how lies in managing strategic consulting projects and regional market intelligence studies in the Enterprise Communications field, as well as monitoring emerging trends, technologies and market dynamics. González was recognized as Associate Fellow in 2015, as part of Frost & Sullivan’s Fellowship Program. Furthermore, he was ranked in the Top 50 official list of most influential Executives in Nearshoring Outsourcing in 2010 and 2011, according to Nearshore Americas. He holds a Bachelor’s Degree in Political Science (Cum laude) and a Master's Degree in International Economic Relations from the University of Buenos Aires (Argentina).

Currently as a Pre-Sales Director, he is responsible for Costumers Solutions including solutions in Datacenter, ITO, Security and Value Added Services segments.

Patrick Nugent Vice President Frost & Sullivan Patrick Nugent recently joined the Frost & Sullivan GIL team as a Vice President. He has proudly been a part of the Frost & Sullivan North American MindXchange event team for the last 15 years. In his role with the Frost & Sullivan events team he served as an event facilitator and as the Master of Ceremonies. Prior to joining Frost & Sullivan, Patrick was the Director of Business Development for the Illinois Institute for Continuing Legal Education in Chicago. He was also the Founder and Principal of Nugent Corporate Services, an educational event specialty consulting firm.

Pedro Henrique Somma Campos Lorena Isla Mobility Director, Latin America Frost & Sullivan Lorena Isla is the Director of Frost & Sullivan's Mobility practice in Latin America. Her expertise covers the regional Automotive & Transportation markets, New Mobility Strategies and Mega Trends. Isla's know-how lies in conducting thorough market analysis and development of forecasts within the Latin American automotive landscape, as well as managing and executing strategic growth consulting projects. She is actively interacting with companies across Latin America focusing on the Aftermarket, Urban Mobility, Industry Convergence and Mega Trends. Lorena also contributes to media and international publications like Forbes, Ward's Auto etc. with articles and expert views. Lorena graduated with a Bachelor’s degree in Economics from the Instituto Tecnológico Autónomo de México (ITAM).

Luca Cafici Co-founder & COO InstaCarro Luca is co-founder and COO of InstaCarro. He was formerly at Rocket Internet where he worked as Head of Operations of Carmudi. Prior to this, he founded Cena Plus an online restaurant reservations platform, and as a Business Analyst at Value Partners. He was recently shortlisted in Forbes Under 30 list.

Paul Malicki CEO & Board Member Flapper & Splyt Technologies Previously with Easy Taxi, where he led marketing and global alliances. Advisor to urban mobility roaming platform Splyt Technologies and CEO at Flapper, Brazil’s first and largest on-demand private aviation platform. Vast international experience, lived in 8 countries, involved in technology projects since young age. Double MA degree and BA from Taiwanese, Swedish, and Polish universities.

Adviser, Câmara Municipal de São Paulo – Gabinete Vereadora Aline Cardoso Pedro Somma is an entrepreneur passionate for innovation and technology. He joined Poli-USP in 2006, where he became involved with several projects, such as Grêmio Politécnico and Cursinho of Poli. Noting that he was not an engineer, he moved to the Institute of International Relations and graduated in 2012. After a few years at Natura, he migrated to the world of startups, being one of the first members of 99. Over the course of 3 1/2 years, he led the 99 national expansion and institutional relations strategy, representing the company in various discussions on technology and mobility. Currently works with public policies of innovation and technology.

Renato Pasquini Digital Transformation Research & Consulting Director - Latin America, Managing Director - Brazil Frost & Sullivan Renato Pasquini is an industry expert with +14 years of experience at large, multi-national companies in the Information and Communication Technologies (ICT) sector. Pasquini currently serves as Digital Transformation Research and Consulting Director in Latin America, as well as Managing Director in Brazil at Frost & Sullivan. In his current role, Pasquini engages with industry stakeholders on strategic projects spanning competitive benchmarking, scenario planning and growth strategies, with a focus on IT, Telecommunications, Digital Transformation within different verticals and Mega Trends (including new business models). He is also a regular speaker and moderator in leading regional and international events, and a contributor to media. Prior to this role, Pasquini worked for Telefónica and América Móvil subsidiaries in Brazil, with strategic planning and regulation, and for Accenture, with management consulting for ICT companies. Mr. Renato Pasquini holds a BA and Master's Degree in Business Administration from EAESP-FGV, a Post-Graduation in Economic Law by GVLaw and in Telecommunications Business.

Renato Rosa Digital Transformation Program Manager, Latin America Frost & Sullivan

Paulo Venancio Marcelino Pre-Sales Director Embratel Graduated from FASP (Faculdades Associadas de São Paulo) in Business Administration with emphasis in System Analysis and Computer Networks, he worked as a Telecom Support Management at Banco Bradesco where he was responsible for several projects such as the implementation of X25 Networks, ATM Network and Vsat Networks. He was Operations and Engineering Director at PrimeSys where he was acting since the company's start-up. PrimeSys is the company resulted of Telecom's first major outsourcing project in the Brazilian Financial market. From 2010, acting as Value Added Director at Embratel, he was responsible for reorganizing Datacenter, Security (MSS) and ITO services.

Renato Rosa is a Technology Information expert with more than 20 years of experience in Infrastructure Outsourcing and Development Services. Rosa worked as an infrastructure solutions engineer for different environments such as: Call Center, Data Center and Server Management, being responsible for sales support, design/coordination and solution implementation, mainly in Automotive, Financial, and Telecommunications sectors. As a Digital Transformation Program Manager for Latin America at Frost & Sullivan, Rosa is responsible for coordinating research and consulting projects, speaking engagements and round tables at events, disseminating information on the IT market and trends to assist companies' sales strategies. His main focus is directly related to new technologies such as Data Center, Cloud, Big Data and Omnichannel solutions and IT services. Register Now | www.frost.com/GILBrazil | [email protected]

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Ricardo Ubiraci Sennes Managing Partner, Prospectiva General Coordinator for Group of International Analysis (GACINT), University of São Paulo Ricardo Ubiraci Sennes is managing partner of Prospectiva, a consulting firm on public policies and international business and the general coordinator of the Group of International Analysis (GACINT) at University of São Paulo (USP). Prior to his current position, he was coordinator of the Brazilian Center for International Relations (CEBRI) in São Paulo, and was co-coordinator of the International Section of the Brazilian Scenarios Project (Brasil 3 Tempo 2022 project), handled by federal government. Sennes has been engaged in projects related to South America Regional Integration, Energy and Infrastructural Market and Regulation, Aerospace and Defense Industry, International Trade in Services, Political, and Economic Scenarios of Brazil and Latin America. He has also conducted research for the International Relations Center at the University of São Paulo (USP), for the Woodrow Wilson Institute in Washington, D.C., and for the Iberian and Latin American Studies Center at the University of California in San Diego. Sennes earned a PhD in international relations, MA in political science from the University of São Paulo (USP) and a Bachelor’s degree in economics from the Pontifícia Universidade Católica de São Paulo (PUC-SP).

from Federal University of Ouro Preto (1987), and B.Sc. (1983) in Geology from University of Sao Paulo, Brazil. Prior to joining IBM, he worked for the Petrobras R&D and his research work was focused on the numerical modeling of geological process including large-scale fluid and heat flow within sedimentary basins for exploration risk assessment.

Yeswant Abhimanyu Program Manager, Latin America, Mobility, Automotive & Transportation Frost & Sullivan Yeswant Abhimanyu is Program Manager with Frost & Sullivan’s Intelligent Mobility (Automotive & Transportation) business unit. In his current role, he leads and manages Urban Mobility research for the Latin America region, covering the overall gamut including connected mobility, intelligent transport systems, new automotive business models, mobility strategies, future of automotive retailing and green vehicle technologies. Abhimanyu collaborates with automotive industry stakeholders on strategic projects spanning competitive benchmarking, scenario planning and growth strategies. Abhimanyu is a frequent speaker at industry leading events and a contributor to media and international publications. Abhimanyu graduated with a Bachelor’s degree in Mechatronic Engineering from The University of Nottingham, and holds a Master's degree in Engineering Business Management from The University of Warwick.

Rita Ragazzi Research Manager, Latin America, Transformational Health Frost & Sullivan Rita Ragazzi leads Frost & Sullivan's Healthcare practice in Latin America, and is responsible for engaging clients in consulting projects and setting the research agenda for the sector. Rita manages research teams covering the following technology areas: Pharmaceuticals & Biotechnology, Clinical Diagnostics, Medical Devices, Connected Health Technologies and Healthcare IT. She brings 14 years of expertise in the healthcare segment, having worked in most of the healthcare value chain, including clinical practice, operations management, strategic planning and marketing consultancy. Rita’s diverse professional experience in the healthcare space provides her with a holistic understanding of the Latin American healthcare market and future trends. With a particular focus in Connected Health and Healthcare-IT convergence, she participates in the most important events in the region as speaker, moderator and panelist, and contributes to media vehicles with articles and quotes. Rita holds a degree in Odontology from the University of São Paulo (USP) and an MBA in Health Management from Insper University in Brazil.

YOU WILL NEVER WALK ALONE RELAÇÕES FORTES COM OS SEUS CLIENTES A BASE DO SEU SUCESSO

SAIBA MAIS www.altitudesoft.com.br [email protected] Tel.: +55 11 3841 7100

Ulisses Mello Director IBM Research Ulisses T. Mello is the Director of IBM Research – Brazil (BRL) with sites in São Paulo and Rio de Janeiro. He is an IBM Distinguished Engineer and he led the Smarter Natural Resources & Discovery area at BRL until 2012. Ulisses is also an IBM Global Research Executive for the Chemicals and Petroleum Industry sector. Prior to 2010, Ulisses was a researcher and manager of the Petroleum and Energy Analytics group in the Business Analytics and Mathematical Sciences dept. at IBM T. J. Watson Center in NY, USA, where he was responsible for the development of strategic thought leadership in Chemicals & Petroleum with focus on computational geosciences which intersects aspects of geology, geophysics, applied math, and computational sciences and addresses multiscale geological processes, algorithms, methods and software design. Ulisses has more than 70 papers published in the literature, 16 patents, and he has chaired a number of technical of technical venues for the top conferences in the field. In 1998, he received the American Association of Petroleum Geologists (AAPG) Wallace Pratt Award. He also received two Outstanding Accomplishments from IBM Research. He is a member of the Advisory Committee for the Research Consortium in Reservoir Simulation of University of Calgary, Schulich School of Engineering and part of the Technical Committee of the Reservoir Management and Production Optimization Program in the Center for e-field and integrated operations (IO) in Norway, led by Norwegian University of Science and Technology (NTNU). Ulisses holds a Ph.D. (1994) and M.A. (1992) in Geology from Columbia University, a M.Sc. in Geology


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Partners and Media Partners STRATEGIC PARTNER Embratel is one of the most innovative and respected Brazilian companies. Its portfolio is the most complete in the market, providing convergent IT and Corporate Mobile Telecommunications solutions. Among its product offerings there are local and long-distance, domestic and international telephone services, mobility, data transmission, video, internet, Telepresence, Cloud Computing, Data Center and satellite solutions. Embratel integrates the América Móvil Group being the only company in Brazil capable of providing infrastructure of the highest level, making use of technology totally integrated to the largest and best telecommunications network in Latin America, assuring more efficiency in the delivery of its services to all sizes’ and areas’ clients in the industry. Learn more clicking this link: www.embratel.com.br

GOLD EVENT SPONSOR With nearly two decades of experience in accelerating indirect sales, Impartner delivers the industry’s most advanced SaaSbased Partner Relationship Management solution, helping companies worldwide manage their partner relationships and accelerate revenue and profitability through indirect sales channels. The largest pure-play PRM vendor in the world, Impartner provides the industry’s only out-of-the-box solution that can deploy an enterprise-class Partner Portal in as few as 30 days, using the company’s highly engineered, three-step Velocity™ onboarding process. For more information on Impartner, which is based in Utah’s tech hotbed, the Silicon Slopes, visit www.impartner.com, or in the United States call +1 801 501 7000, for EMEA general call +33 1 40 90 31 20, for London call +44 0 20 3283 4465, and for LATAM call +1 954 364 7883.

SILVER EVENT SPONSOR Verint is a global leader in Actionable Intelligence solutions. Actionable Intelligence is a necessity in a dynamic world of massive information growth because it empowers organizations with crucial insights and enables decision makers to anticipate, respond, and take action. With Verint solutions and value-added services, organizations of all sizes and across many industries can make more timely and effective decisions. Today, more than 10,000 organizations in over 180 countries, including over 80 percent of the Fortune 100, use Verint solutions to improve enterprise performance and make the world a safer place.Verint’s vision is to create A Smarter World with Actionable Intelligence®. www.verint.com

URBAN MOBILITY GOLD SPONSOR Altitude Software is the leader of unified customer interaction solutions, managing dynamic contact centers independently of platforms since 1993. With about 1100 customers in 80 countries, Altitude strives for customer satisfaction and is ISO 9001 certified for its worldwide support. Altitude Software has been in Gartner’s Magic Quadrant’s for Contact Center Infrastructure since 2003. It has also been a Certified Support Staff Excellence Center recognised by TSIA. Altitude Software has a great track record of industry recognition and has won 50+ industry awards for innovation and tangible results with customers in key markets worldwide.

URBAN MOBILITY SILVER SPONSOR Reed Exhibitions Alcantara Machado The world’s leading events organiser. With a unique network of offices and international sales promoters, our market reach is extensive: in 2014 over 7 million participants attended our events. We have a growing portfolio of over 500 events in 43 countries, including trade and consumer exhibitions, conferences and meetings, ranging across 43 industry sectors – from aerospace and aviation to beauty and cosmetics to sports and recreation. Reed Exhibitions delivers contacts, content and communities with the power to transform your business.

MEDIA PARTNER Market21 is a "boutique" agency, based on the modern concept of "Full PR" - which integrates Digital Public Relations, Social Branding, Marketing and traditional Press Relations tools that is a true Full Public Relations Agency. A model adapted to the challenges and opportunities of Corporate Communication in the 21st Century. Our goal is to rescue the original values of relationship with public opinion in a comprehensive way, using the various channels of communication today. We combine the tools and actions of traditional and digital communication through the Web channels and Social Media Networks with a strong relationship to reach the different professional levels of the organizations. Market21 was born fully in a globalized and connected market.

GLOBAL ALLIANCE PARTNERS BrightTALK provides online events for professionals and their communities. Every day, thousands of thought leaders are actively sharing their insights, ideas, and most up-to-date knowledge with professionals all over the globe through the online event technologies BrightTALK has created. www.brighttalk.com

Dynamic Signal redefines how companies communicate with the world. Our proven Employee Advocacy platform lets employees receive and post company-approved content to their social networks, transforming them into experts, advocates and contributors. Founded in 2010, Dynamic Signal helps hundreds of organizations of all sizes including IBM, Salesforce, GameStop, Domo, SurveyMonkey and Bloomberg.

Eloqua is the category-defining marketing automation leader and provider of best-practices expertise for marketers around the world.The company’s mission is to make its customers the best marketers on earth. Thousands of customers, including Aon, Apple, Fifth Third Bank, Dow Jones, Fidelity and Sybase, rely on Eloqua to execute, automate and measure programmes that generate revenue. www.eloqua.com

The Frost & Sullivan Global Alliance Partner Program offers one of the most compelling channel relationships in the industry with the goal of bringing world class solutions to our global clientele.


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Partners and Media Partners Lenos Software is revolutionizing Relationship Event Marketing. The Lenos Campaign Platform puts the power of Event Marketing in the hands of Marketers for rapid, custom site creation without coding to drive revenue generation and lead management. Lenos enables actionable business intelligence, critical customer insight, campaign measurement, compliance, and dramatically improves productivity. www.lenos.com

The Manufacturing Leadership Council at Frost & Sullivan is the world’s first member-driven, global business leadership network dedicated to senior executives in the manufacturing industry. The Manufacturing Leadership Council’s mission is to help senior executives define and shape a better future for themselves, their organizations, and the industry at large along the journey to Manufacturing 4.0. The Council produces an extensive portfolio of leadership networking, information, and professional development products, programs, and services, including the Manufacturing Leadership Council, an invitation-only executive organization of over 450 senior-level members; the Manufacturing Leadership website, an online global business network with 8,000 members worldwide; the annual flagship Manufacturing Leadership Summit (see www.MLSummit.com); the annual Manufacturing Leadership Awards, celebrating industry innovation and achievement; and the thought-leading Manufacturing Leadership Journal. More information on www.MLCouncil.com.

Prominic* helps companies navigate and manage their hosting solutions. We provide many services and solutions like cloud transformation or setting up IBM Collaboration within your company. From CEO's to IT Directors, we're all working for something. And, your work is important to us. We wake up every day to make sure that you can work successfully under optimal conditions.

STRATEGIC NON-PROFIT PARTNERS The Association of International Product Marketing and Management (AIPMM) is the world’s largest professional organisation of product managers, brand managers, product marketing managers and other individuals responsible for guiding their organisations and clients through a constantly changing business landscape. It is the only organisation that represents those who manage the entire product life-cycle throughout any industry. www.aipmm.com

The Appropedia Foundation is building a crowd-sourced multi-lingual sustainable knowledge base at Appropedia.org. Beyond providing infrastructure, Appropedia also fosters a community of volunteers, foundations, academic institutions, international development organisations and for-profit firms that support open sharing of practical wisdom to enable better living with a sustainable environmental footprint. www.appropedia.org

BMA is the business marketer's first line of defence in changing business marketing environments. Today, we're even better at delivering membership benefits that make a difference to your business...today and tomorrow. From our information-packed website to our online skills-building and marketing certification programme, to papers and industry surveys, to interaction with peers, no other organisation delivers the same level of commitment to the information and networking needs of business-to-business marketers. www.marketing.org

STRATEGIC GLOBAL MEDIA PARTNERS PR Newswire, an industry-leading content syndication network, reaches audiences of key influencers such as journalists and bloggers worldwide, to drive awareness, social sharing and buyer interest. With news distribution, multimedia, and video production capabilities, PR Newswire helps marketing and communications professionals implement cutting-edge campaigns that stand out from the crowd.

SCIP is a global, non-profit organisation providing education, networking and professional development opportunities to business professionals involved in developing competitive intelligence that enhances organisational decision-making. www.scip.org

Zula is a cross platform mobile app enabling teams of all sizes and types to bring their communication to the 21st century. Any and all functionality needed for streamlined team communication in one mobile offering. File sharing, polling, group messaging, and much more! www.zulaapp.com

With a qualified directory of more than 2,000 Venture Capital and Mid-Market/LBO private equity firms, BoogarLists is an excellent place for entrepreneurs to begin their search for investment capital. Whether starting a new company or striving to take an early stage company to the next level, CEOs and CFOs will invariably want to seek out new sources of capital or other financial services. BoogarLists provides an extensive directory of financial, operations and marketing services, as well as a comprehensive directory of conferences and associations, across the technology, media and communications industries. www.boogar.com

CEOWORLD Magazine is the only magazine written strictly for chief executive officers (C-level or C-suite) and business leaders — the senior executives, corporate manager, entrepreneurs, venture capitalists, researchers and their peers. As an authority on the future of Business, Finance & Technology, it is a leading source for reliable news, review and updated analysis for people who create and fund the innovations that drive the global economy. With more than 12 million monthly page views, it is now one of the most widely read and respected magazines in the world. An invaluable source of intelligence for and about CEOs, it provides ideas, strategies and tactics for top executive leaders seeking to build more effective organizations. www.ceoworld.biz


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© 2014 Verint Systems Inc. All Rights Reserved Worldwide.

Each of your customers is unique – their needs, how they communicate, what they expect. We can help you uncover those differences and deliver truly personalized engagement. For more information about customer engagement optimization, visit www.verint.com.

Save the date! Next Events: GIL North America September 17, 2017 Hyatt Regency Lost Pines Resort and Spa, Austin, Texas GIL Mexico November 30, 2017 Four Seasons Hotel, Mexico City

For more information about the events, including early registration or sponsorships, please get in touch with: Francesca Valente, Corporate Communications Americas, [email protected]

GIL Brazil 2017 Growth, Innovation and ... - Frost & Sullivan

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