Preferred Store Program Store Redemption Guide Hay and pellet frequent buyer cards and in-store feeding credit are key benefits of the Oxbow Preferred Store Program. Correctly submitting the associated cards and vouchers is critical to the success of the program. Please see the following information for best practices for using and redeeming these pieces.
If you have any questions about the Preferred Store Program, please call our sales support team at (800) 249-0366.
Redemption Requirements • “Have a Hay Day” coupon
1. Give coupon to any new pet parent that adopts/purchases an animal from your store. Collect coupon with customer information and proof of animal purchase/adoption. Note: Customer information and proof of animal purchase/adoption are required for redemption and credit 2. Submit coupon, customer information, and proof of animal purchase/adoption to distributor for product credit 3. Distributor issues credit to retailer for appropriate product
Congratulations on Your New Pet! Have a Hay Day on Us!
Redeemable for one FREE 15 oz. bag of any variety of Oxbow hay
Coupons are redeemable for all varieties of 15oz hay
Confirm product variety is selected. Name Email Please add me to Oxbow’s newsletter mailing list. I want to learn more about Oxbow products, feeding tips and special promotions for my small animal. (Your email and any communications transmitted with it are confidential and intended solely for the use of Oxbow Animal Health.)
Pet purchase/adoption date:
Place an “X” next to the product selected. Limit 1 product per voucher
Select
Hay
Size
UPC
Orchard Grass Hay
15 oz 744845-40295 6
Botanical Hay
15 oz 744845-40500 1
Western Timothy Hay 15 oz 744845-40225 3 Oat Hay
15 oz 744845-40270 3
Alfalfa Hay
15 oz 744845-40215 4
Organic Meadow Hay
15 oz 744845-71040 2
Species of pet purchased/adopted:
The back panel must be filled out completely and legibly
Name and location of store where pet(s) were purchased/adopted: Attach proof of animal purchase/adoption receipt Manufacturer’s Coupon • Free 15 oz. bag of hay • Limit one coupon per animal purchase/adoption Consumer: Limit one coupon per animal purchase/adoption. You must pay any applicable sales taxes. Void where prohibited, taxed or otherwise restricted. Retailer: Return completed coupon, INCLUDING proof of purchase/adoption to your distributor for credit. Distributor: Oxbow Animal Health will reimburse this coupon for the purchase price if submitted within 45 days of date listed above. Send your coupons for redemption to: 29012 Mill Road, Murdock, NE 68407
Coupon must include proof of animal purchase/adoption receipt AND be filled out completely and legibly in order to receive proper credit. OXB1097
Proof of animal purchase/adoption is required.
Preferred Store Program Store Redemption Guide pg 2
Redemption Requirements (continued) • Frequent Buyer Program
Helpful Hints
1. Use the provided Frequent Buyer envelopes to collect customer information and UPC/receipts for customers. Note: Customer information and UPC/receipts are required for redemption and credit. 2. Submit completed Frequent Buyer envelopes with customer information and UPC/receipts to distributor for product credit. 3. Distributor verifies product UPC/receipts and issues credit to retailer for appropriate product 4. Call Oxbow to request more Frequent Buyer envelopes!
Frequent Buyer Program - Hay
• UPC, Reciepts, and POS reports are acceptable forms of Proof of Purchase. • Note: All 6 bags of product must be purchased from the same retailer. • All packages must be the same size, variety (e.g. Essentials), and species. Mixing and matching lifestage (e.g. young rabbit, adult rabbit) is permitted. • Frequent Buyer Program excludes all 15lb, 20lb, 25lb, and 50lb products
Frequent Buyer Program - Food
Separate envelopes for hay and food
Buy 6 packages of Oxbow hay, get 1 free! All packages must be the same size (15oz, 40oz, 90oz) mix and match variety. (Excludes all 9lb, 25lb, and 50lb varieties.)
Buy 6 packages of Oxbow food, get 1 free! All packages must be the same size, variety and species, mix and match lifestage. (Excludes 15lb, 20lb, and 25lb products.)
Customer Name
Customer Name
Customer and Store information must be filled out completely and legibly
Address | City | State/Province | Zip
Please note date of purchase and product size and variety purchased. Place product UPC and/or receipt in the envelope.
1
2
3
4
5
6
Address | City | State/Province | Zip
Please note date of purchase and product size and variety purchased. Place product UPC and/or receipt in the envelope.
FREE
Note each product and date of purchase, retain a UPC or transaction receipt in the envelope for tracking and verification of purchase
Store Name Address | City | State/Province | Zip
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2
3
4
5
6
Store Name Address | City | State/Province | Zip
• In-Store Feeding Program Vouchers 1. Call Oxbow to update your store’s animal numbers (free food and hay quantities are based upon your store volume and animal numbers.) 2. Return vouchers to distributor to receive product and/or proper credit. 3. Distributor may choose to send free product or issue credit for product previously purchased by the retailer.
FREE
Helpful Hints • Food vouchers can be redeemed for all bulk sizes (15-25lb) in any species and life stage. • Hay vouchers are redeemable only for 50lb Western Timothy. • Ensure only ONE item is selected per voucher. • Only original vouchers will be honored. Photocopies/faxes etc. will not be accepted.
4. Feed Oxbow hay and foods to your instore animals! Store information must be filled out completely and legibly
In-Store Feeding Program Voucher Redeemable for 1 bulk size food in any species or lifestage
Place an “X” next to your desired product. Limit 1 product per voucher (selecting more than 1 product will void voucher)
Store Name and Location (city/state/province):
Select
Distributor Name: Retailer: Return to your distributor to receive your product and/or proper credit. Voucher must be filled out completely and legibly in order to redeem. Improperly completed vouchers (including those with multiple products selected) will not be honored. Distributor: Oxbow Animal Health will reimburse this voucher for your purchase price if returned to Oxbow within 45 days. Vouchers received after 45 days will not be honored. Send your vouchers for redemption to: 29012 Mill Road, Murdock, NE 68407.
Date Submitted:
Voucher # F5000
Expiration:
(For Store Use Only)
Product
Size
UPC
Adult Rabbit Food
25 lb 744845-40286 4
Young Rabbit Food
25 lb 744845-40257 4
Adult Guinea Pig Food
25 lb 744845-40405 9
Young Guinea Pig Food
25 lb 744845-40269 7
Chinchilla Food
25 lb 744845-40273 4
Hamster & Gerbil Food
15 lb
Adult Rat Food
20 lb 744845-40402 8
Mouse & Young Rat Food
25 lb 744845-40403 5
744845-30206 5
Separate vouchers for hay and food
In-Store Feeding Program Voucher Redeemable for 1 50 lb Western Timothy Hay
Store Name and Location (city/state/province): X
Distributor Name: Retailer: Return to your distributor to receive your product and/or proper credit. Voucher must be filled out completely and legibly in order to redeem. Improperly completed vouchers (including those with multiple products selected) will not be honored.
Product
Size
UPC
Western Timothy Hay
50 lb
744845-40282 6
Limit 1 product per voucher
Distributor: Oxbow Animal Health will reimburse this voucher for your purchase price if returned to Oxbow within 45 days. Vouchers received after 45 days will not be honored. Send your vouchers for redemption to: 29012 Mill Road, Murdock, NE 68407.
ONE item is selected per voucher
Date Submitted:
Voucher # H5000
OXB2002F
(For Store Use Only)
Expiration: OXB2002H
Have questions? Please call our sales support team at (800) 249-0366 OXB2003S
