ICT Conference GDE - Barriers to Learning Paper - NGO Pulse

CAN ICT ADDRESS BARRIERS TO LEARNING OR CAN ICT BECOME A BARRIER TO LEARNING? About the Author Gerald Williamson is a clinical psychologist and educat...

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Content Research Evidence: Barriers to Learning in ICT Expanding and Analysing the Research Evidence in the Context of ICT and Learning in South Africa CAN ICT Address Barriers to Learning? Some Key Areas for Further Research Bibliography

Summary This paper has a strong focus on three levels of barriers in relation to ICT in South African classrooms today. These are: ? Learner level ICT barriers ? Educator level ICT barriers ? School level ICT barriers

Some of The Key Barriers - Barriers that are internal and external - Training - Attitudes Barriers in ICT may emanate from: - Intellectual development and performance problems - Social, emotional and behavioural challenges - School related problems - Gross motor problems - Fine motor control problems - Concept problems - Visual perceptual problems - Language, speech and auditory perception problems

CAN ICT ADDRESS BARRIERS TO LEARNING OR CAN ICT BECOME A BARRIER TO LEARNING? A Critical Reflection on ICT and Learning in South African Classrooms Today This presentation examines and reflects on the role and use of Information, Communications and Technology (ICT) in South African classrooms. This paper questions the use of ICT in an educational context that is currently experiencing unique challenges. It reflects on how technology can present both as an opportunity to learning as well as become a barrier to learning under certain conditions. The paper also questions the blind faith in technological advances that has become the hallmark of the modern era – whilst ignoring how humans learn. This results in and often reveals a lack of understanding of human learning dynamics and pedagogy. The content analysed here is a summary of various points drawn from the fields of neurophysiological psychology, occupational therapy, didactics, medicine, technology and pedagogy, to name a few. The points are drawn from and interwoven into a mosaic, a colourful tapestry that ultimately conveys a picture of ICT as a tool in classrooms today. This paper and presentation defines a “barrier to learning” as any factor that inhibits the ability to learn effectively. It will also endeavour to contextualise certain universal classroom phenomena. Some of the barriers under discussion will include (in no specific order): Ø Historical context (institutional and cultural factors); Ø Attitude and personality factors; Ø Factors associated with skills, knowledge and resources; Ø Neurophysiological factors; Ø Learning difficulties

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About the Author Gerald Williamson is a clinical psychologist and educationist, who has been very active in the field of psychology and education. He is also the co-director of Shaping the Learner, a research, training and development agency that works extensively in schools and government departments across South Africa. See www.shapingthelearner.com for school based programmes.

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The term “ICT” will be used as an umbrella term throughout this discussion and refers to the use of technology, such as computers, video-conferencing, tele-conferencing and interactive classroom biometrics. It should be noted that the use of computers will be the primary reference point in this discussion of ICT. Desk research in South Africa indicates that computers are the most prevalent form of ICT used in South African classrooms today. Finally, the information reflected here is gathered from various sources, some of these cited throughout and at the end of this paper. Some of the issues raised are eclectic insights, developed into academic argument by the author. The nature of this presentation is not definitive but seeks to empower through the stimulation of creative thinking in addressing challenges rather than being passively overwhelmed. In simple terms this paper is a call to rise toward creative action, a quality that South Africans have displayed time and again. We are undoubtedly world leaders in innovation.

Research Evidence: Barriers to Learning in ICT Outlined below is a summarized version of the range of factors that can influence learning today. Specifically, the illustration by Carla Hannaford – PhD, “Smart Moves -Why Learning is Not All In Your Head” (1995), highlights the fact that increases or decreases (balances and imbalances) in various areas of the social/educational/physiological/neurological/biological and cultural milieu and can lead to changes that either enhance learning or become barriers impacting on the performance of learners in classrooms. This presentation will not go into detail into each of these factors but will endeavour to reflect on certain points in this illustration. This illustration serves as a foundation to contextualize the various points throughout this reflective approach.

Schooling Unintegrated curriculums lacking Music, art and Daily Movement Developmentally Inappropriate Curriculums Learning styles unawareness Rigid educational Systems Labels

Electrical H2O Intake Poorly developed lungs/ heart Inadequate O2 Stress = Membrane Potential External EMF’s

Nutrition Protein Essential Amino Acids Essential Fatty Acids Carbohydrates and sugar diets

Competition Tests Competitive Sports Parental Expectations Societal Expectations Learned Helplessness

T.V., Computers and Video Games Movement Imaginative Development Interactive Communication Occular Locks Violence

Medical Middle Ear Infection Allergies Antibiotics

Stress

Developmental Sensory Stimulation Touch (NGF) Movement Incomplete RAS Activation Interactive Communication Creative Play Frontal Lobe Function Family Violence

Candida albucans Yeast Overgrowth Toxins

Low birth weight babies (mother smoking/ poor nutrition) Nutrition or Sleep Substance Abuse FAS Child Abuse

Alcohol / Acetyldehyde

KEYS Source: Hannaford,C, PhD; Smart Moves: Why Learning Is Not All In Your Head

Increase Decrease

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This presentation will briefly reflect on three levels of possible barriers to using ICT effectively: 1 .Learner level ICT barriers 2. Educator level ICT barriers 3 .School level ICT barriers

1. Learner Level Barriers in relation to ICT (Please note that these are not exhaustive but narrowed down in relation to ICT usage)

These barriers are caused by and created by factors illustrated by Carla Hannaford and should be seen as symptoms of processes that lead to a breakdown in learning. The contents below are cited from Occupational Therapist and author Sonja Witthaus in an undated and unpublished book “Enhancing Your Child's Development – Making a Difference”. Intellectual Development and Performance · Work speed; · Attention; · Concentration; · Memory; · Day dreaming; · Inconsistency; · Instruction problems; · Language and culture; Social Development, Emotional and Behavioural Problems · Fear of groups · Dislikes touch (sensory problems –too much or too little – think keyboard here) · Epilepsy – think flickering screens, stimulating the reticular activating system (RAS) in the brain; · Hyper stimulated behaviour among others due to electro magnetic factors and fluorescent lights, poor nutrition etc. School Related Problems · Reading; · Spelling; · Comprehension. Gross Motor Problems · Gross coordination (pressing keys simultaneously etc); · Balance and posture (position of keyboard in relation to seating); · Clumsiness; · Poor muscle tone (finger movement and mouse control). Fine Motor Control Problems

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· Dominance (crossing the midline); · Fine-motor coordination (finger, hand and mouse control).

Concept Problems · Shapes; · Numbers; · Colours; · Sizing; · Left and right. Visual Perceptual Problems · Difficulty constructing puzzles; · Educational games; · Copying constructions; · Completing shapes or puzzles; · Spatial activities; · Mirror image reversals. Language, Speech and Auditory Perception Problems · Vocabulary; · Comprehension; · Sentences; · Order of words; · Pronunciation of sounds and words.

2. Educator Level Barriers · Self–confidence problems in using ICT (Pelgrum 2001); · Lack of technical knowledge by educators to resolve problems when technical problems occur (Vanfossen 1998); · Perception of computers as complicated and difficult to use (Cox et al.1999); · Lack of personal changemanagement skills (Cox et al. 1999); · Classroom management difficulties when using ICT – especially where computer to learner ratios are poor (Drenoyianni & Selwood 1998; Cox et al. 1998); · Negative experiences with ICT in the past (Snoeyink & Etmer 2001); · Fear of embarrassment in front of learners/colleagues and loss of status and an effective degrading of skills (Russel and Bradley 1997); · Perception that technology does not enhance learning (Yuen and Ma 2002; Preston et al 2000); · Time and the lack thereof, for both formal and self-directed exploration (Fabry & Higgs 1997) and for preparing ICT lessons (Preston et al 2000); · Lack of motivation to change long standing pedagogical practices

3. School Level Barriers · Lack of training differentiated according to teachers’ existing ICT skill levels (Veen 1993); · Lack of administrative support (Albaugh 1997; Butler & Sellbom 2002); · Lack of ICT equipment (Pelgrum 2001; Guha 2000), and the cost of acquiring, using and maintaining ICT resources(Cox et al. 1999); · Lack of training focusing on integrating technology in the classroom rather than simply teaching basic skills (VanFossen 1999); · Unreliability of equipment (Butler & Sellbom 2002; Cuban et al. 2001); · Lack of technical support (Preston et al. 2000; Cox et al. 1999); · Lack of access to ICT equipment due to organisational factors such as the deployment of computers in ICT suites rather than classrooms (Fabry & Higgs 1997; Cuban et al. 2001); · Obsolescence of software and hardware (Preston et al. 2000) ; · Lack of institutional support through leadership, planning and the involvement of teachers and managers in implementing change (Larner & Timberlake 1995; Cox et al. 1999).

3.1 Attitudes According to Fabry and Higgs (1997), attitudes towards ICT, therefore, can be barriers in themselves and can influence or be influenced by other barriers. A study by Fabry & Higgs (1997) divided attitudes into three groups: self-confidence with ICT, perceived relevance of ICT, and innovativeness. Furthermore, Guha (2000) postulates that although attitudes partly depend on personality, the importance of previous computer experience is widely recognised (Snoeyink & Ertmer 2001). The authors contend that negative experiences affect perceptions of the ease of use and relevance of ICT, reducing confidence and increasing anxiety. It is noted that computer anxiety and anxiety about change are key factors limiting teachers' use of technology (Larner & Timberlake 1995). Russell and Bradley (1997) feel that the fear of embarrassment when using computers and losing professional status through a downgrading of traditional pedagogical skills, underlie these anxieties. (Fabry & Higgs 1997). In South Africa, where technology penetration has been fairly low, the author argues that issues like embarrassment and fear, may just be the defining point in enhancing the already existing barriers for learners. In schools where the school laboratory (usually about 40-60 computers) is used on a selective and ad hoc basis and not as an essential component of most subjects, the attitudes (towards computer use) of both learners and educators alike may be unevenly skewed in favour of challenges identified by many of the authors cited in the previous paragraph.

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3.2 Training Unless there is greater understanding of how learning barriers are caused and enhanced inside and outside of classrooms, ICT may just be adding fuel to the fire. The author therefore argues that ICT training in isolation of advanced knowledge on dealing with barriers (classroom management) will yield a complicated set of opposite results in our classrooms in South Africa. This author shares the opinion with Guha (2000) and Cox et al. (1999), whose research suggests that there are weaknesses in the design and delivery of many courses. By focusing on basic ICT skills, training fails to prepare teachers to effectively integrate ICT into their pedagogy (VanFossen 1999; Wild 1996). On the other hand, a study by Snoeyink & Ertmer (2001), found that computer novices preferred to be taught basic skills before addressing pedagogy and integration of technology. This illustrates the need for differentiated training, taking into account teachers' varying levels of computer experience and learning styles (Veen 1993). Often more disturbing is the fact that one has to take into consideration that South African education authorities are on a wholesale role-out in many provinces and tend to introduce ICT in schools without the necessary content, support, training and materials in place to enable educators to overcome some of the barriers that have been identified in ICT in schools. Authors Simpson et al. (1999) argue that tutors often have very little knowledge on integrating technology with classroom pedagogy and barriers to learning. The author of this paper expands on this point by arguing that many tutors may not be trained in dealing with barriers to learning in classrooms and may neglect to point out how certain aspects of the technology should be handled in order to reduce those barriers. Think about screen glare and font size as a case in point and how it could aggravate visually impaired learners. Another important issue relates to the fact that a lack of encouragement to use ICT during teaching practice and varying resources in schools may, according to Murphy and Greenwood (1998), lead to an exacerbation of educator ineffectiveness.

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Some Key Areas for Further Research Can ICT be used effectively to address specific barriers such as dyslexia, for example? The reasons behind the anxieties and fears in terms of the issue of ICT in schools and how this relates to learner barriers? What are the type of support materials and technologies required to assist in the effective use of ICT in South African schools? Researching (monitoring and evaluating) the use of ICT (including ICT classroom management and support techniques) in South African schools with the view of developing on-going support (training and resources) and developing accurate review mechanisms. Tracking research - How are learners benefitting in the use of ICT in schools (during and after leaving school) – Is there a noticeable benefit during and post school years?

Expanding and Analysing the Research Evidence in the Context of ICT and Learning in South Africa One of the resultant outcomes has been the increase in preventable barriers that are linked to early childhood, primary and secondary school-age challenges. Desk research by the author in South Africa indicates that there is great concern around the quality of teaching and the concomitant rising levels of learning and behavioural difficulties that are being experienced in many schools across the country. Authorities are at logger heads (as to ideas and methods) to address many of the learning barriers that are being observed in a sea of learners. Furthermore, the historically dysfunctional context has led authorities to try and correct historical imbalances by increasing classroom sizes and teacher to learner ratios, for example. The author hypothesizes that among the learner difficulties that could develop due to reduced movement in overcrowded classrooms, include the underdevelopment of language, numeracy and literature, which makes computer content navigation more difficult. Another example would be the emphasis on classroom based learning that has resulted in the neglect of sport development (physical education is only being reintroduced now). It is the author's opinion that a poor understanding of its (sport and movement) contribution to learning has led to the development of greater problems. There has been a clear misunderstanding of neurophysiological psychology that would have illuminated the fact that physical movement (controlled or uncontrolled) enhances hand-eye coordination (copying from board/screen), poor posture and balance necessary for concentration and keyboard control, eye tracking (reading), increases fine motor control and left-right brain integration so necessary when viewing ICT content etc. One of many other examples of how a well-meaning intervention, done in isolation and devoid of thorough research on classroom impact is, for example, the introduction of electricity and fluorescent lights into classrooms. In her book, “Smart Moves -Why Learning is Not All in Your Head” (1995) Carla Hannaford – PhD, succinctly illustrates the link between bright light (such as fluorescents) and how the eye functions in a manner that creates problems in reading as well as hyperactivity. What should be advancement for human kind, in her opinion, used incorrectly, actually leads to learning and behavioural problems. Furthermore, South African ICT challenges are compounded by the debate between mother-tongue instruction vs. second language instruction mediums. Most of the content found on the internet and/or software programmes is in English and often in a language that the learner cannot relate to. This could lead to a conflict that emanates from using ICT in a context where linguistic and cultural deprivation is already a factor. This paper thus warns against the blind pursuit of ICT and a standardized approach (focus on technical skills only) as this may alienate the learner and educator from the learning medium and its associated benefits. Similar ICT challenges exist elsewhere and are perhaps not uniquely South African. It is a critical factor to consider, nevertheless, as the debate rages on regarding the medium and mode of instruction that would best achieve the outcomes of our educational institutions. Barriers That Are Internal and External Whilst ICT in South Africa may present an undeniable opportunity to develop our education system (read learners and educators), it also presents a few challenges that can be overwhelming at times. This paper will not endeavour to discuss the whole gambit of learner barriers but will focus on a few elements to illustrate the fact that ICT implementation needs careful thought within the South African context. The range of afore-mentioned learning barriers emanates against a backdrop of many challenges in a post-Apartheid South Africa. Many of these challenges inspire the notion and wisdom of introducing developing first world technologies in an uneven educational context that at times resembles a “first world” context, and other times a “third world” image depending on where you shine the spotlight. South Africa, as an emergent economic powerhouse (with its developing need and emphasis on technological skills) demands that learners join the “information highway” in a rapid manner or else…! Herein lies the problem. The oft quoted impact (damage) of a dysfunctional social context created by 300 years of oppression and 40 years of institutionalized oppression (apartheid) has only become clearer in the last 13 years since the advent of democracy in 1994. Education authorities and experts are noting these contradictions for the first time. For example, an under-skilled parent and care giver class (across the economic categories) finds it difficult to provide academic support for their children.Their parenting and child-rearing support skills have been seriously challenged by an education system (outcomes-based education) that demands that learners and parents work closely together to capacitate learners with skills. Anectdotal evidence across the board indicates that both parents (often grossly undereducated in content and parental management) and learners are struggling to cope. Coupled with the poor educational preparation of parents/caregivers to raise and assist learners with education, is the fact that South Africa has a huge social crime problem that exacts an immense amount of trauma on its child population. Children live in a climate of fear through primary and secondary brutalization at both community and school levels.

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Can ICT Address Barriers to Learning? This author is of the opinion that ICT and the manner in which it is commonly introduced in various learning contexts in South Africa, may pose a significant risk to succeeding in our education objectives. ICT, however, can be used in a sensitive manner to address a wide range of barriers. Outlined below are some of the barriers that ICT can address: · Learners with handwriting difficulties – will increase learner confidence and self esteem; · Learners that have certain types of visual perception problems and where copying from a board may be problematic; · Complement lessons with colour and sound, thereby enhancing learning motivation and receptivity; · Increase speed of work; · Enhances memory; · Fosters a better sense of connectedness to a broader world, stimulating career motivation; · Enhances language, numeracy and literacy because of the manner of transmission etc. How Can We Make ICT Work for South Africa? In order to make ICT work for classrooms in South Africa, the author wants to emphasize that the National Department of Education in South Africa and its provincial counterparts should utilize a sensitive approach in implementing ICT, taking into account our historical challenges. The managers of ICT in schools in South Africa should: · Engage learners and acknowledge their learning context: Consider their prior knowledge, cultural, social and linguistic contexts and their desires, as well as building on their expectations. Consider the fact that the cost of ICT means that their exposure to ICT may at best be periodical and uneven. Mastery becomes a challenge under these conditions; · Challenge learners: Encourage learners to use the ICT medium creatively, in a manner that influences their daily lives i.e. making birthday cards, writing emails/letters, creating personalized logos etc; so that the tool is not only associated with the idea of “classroom lessons”. This is necessary for technology to become relevant and a sense of authenticity; · Provide ample practice time: Authorities should create ample opportunities for contact time both within the classroom and outside of the classroom. For example, laboratories can be used during break and other “free-time vacuums”; · Formulate a start-up (A-Z STARTER-PACK) curriculum for educators. This will guide and inspire mastery and confidence. Do not ask of them to design their own content – at least not as a compulsory component. Leave the idea of “own lessons” as a creative option. Lay the foundations of the curriculum by being highly directive in the first phase of ICT development in schools; · Train educators well in the medium of ICT. In addition to the technical training, cover the topics “Understanding and Dealing with Barriers to Learning”; “Classroom Management Skills (especially pertaining to learning and behavioural difficulties)”; “Integrating the Curriculum into ICT” etc; · Make sure that the tutors integrate the technical and curriculum in a connected and fluent approach. The approach must emphasize not training in compartments; · All educators in a particular school should be trained to use ICT as part of their lessons. Similarly, all educators should have an idea about dealing with barriers in the classroom in order to complement strategies to reduce learner barriers. For example, the Life Orientation educator (in Physical Education), may spend more time on fine motor or eye-tracking exercises with a particular cluster of learners. Once such a barrier has been identified, it can be addressed, which in turn may benefit the use of ICT etc; ? Provide the necessary technological and administrative assistance: This will ensure a high level of

technical delivery, complimented by impressive turn around times for dysfunctional systems and technologies; Above all, take heed of criticisms and turn them into strengths.

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Bibliography COX, M., PRESTON, C. & COX, K. (1999), 'What factors support or prevent teachers from using ICT in their classrooms?' Paper presented at the British Educational Research Association Annual Conference, University of Sussex at Brighton, September 2–5. DRENOYIANNI, H. & SELWOOD, I. (1998), 'Conceptions or misconceptions? Primary teachers' perceptions and use of computers in the classroom', Education and Information Technologies, 3, pp. 87–99. ERTMER, P.A., ADDISON, P., LANE, M., ROSS, E. & WOODS,D. (1999),'Examining teachers' beliefs about the role of technology in the elementary classroom', Journal of Research on Computing in Education, 32 (1), pp. 54–72. FABRY,D. & HIGGS, J. (1997),'Barriers to the effective use of technology in education', Journal of Educational Computing, 17 (4), pp. 385–395. GUHA, S. (2000), 'Are we all technically prepared? Teachers' perspective on the causes of comfort or discomfort in using computers at elementary grade teaching', Paper presented at the Annual Meeting of the National Association for the Education of Young Children, Atlanta, GA, November 8–11. HANNAFORD, C. (1995). “Smart Moves- Why Learning is not all in Your Head” Great Ocean Publishers, ISBN 0-91555626-X, pg135 MURPHY, C. & GREENWOOD, L. (1998), 'Effective integration of information and communications technology in teacher education', Journal of Information Technology for Teacher Education, 7 (3), pp. 413–429. PRESTON, C., COX, M. AND COX, K. (2000), 'Teachers as Innovators in learning: what motivates teachers to use ICT', MirandaNet. RUSSELL, G. & BRADLEY, G. (1997), 'Teachers computer anxiety: implications for professional development', Education and Information Technologies, 2 (1), pp. 17–30. SIMPSON, M., PAYNE, F., MUNRO, R. & HUGHES, S. (1999), 'Using information and communications technology as a pedagogical tool: who educates the educators?' Journal of Education for Teaching, 25 (3), pp. 247–262. SNOEYINK, R. & ERTMER, P. (2001), 'Thrust into technology: how veteran teachers respond', Journal of Educational Technology Systems, 30 (1), pp. 85–111. VANFOSSEN, P. (1999),"Teachers would have to be crazy not to use the Internet!": secondary social studies teachers in Indiana', paper presented at the Annual Meeting of the National Council for the Social Studies, Orlando, FL, November 19–21. VEEN,W. (1993),'The role of beliefs in the use of information technology: implications for teacher education, or teaching the right thing at the right time', Journal of Information Technology for Teacher Education, 2 (2), pp. 139–153. YUEN, A. & MA,W. (2002),'Gender differences in teacher computer acceptance', Journal of Technology and Teacher Education, 10 (3), pp. 365–382 Witthaus, S. (undated), “Enhancing Your Child's Development – You can Make A Difference”, Unpublished book; Shaping the Learner Stock. www.shapingthelearner.com

www.shapingthelearner.com for school-based SETA certificate programmes for smt members, staff and learners done at your school

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