Service Made Simple Item Access Management Agile Analytics Agile for Cloud Agile Sprints Agile Technology Development Management and Analytics Agile Technology Development Management and Analytics: Including Workflow, Fundamentals, Roles, Tutorials, Procedures, Templates, Job Aids & Data Model App Dev Change Management and CAB: Including Workflow, Fundamentals, Roles, Tutorials, Procedures, Templates, Job Aids Baselining Enterprise Architecture BRM Business Case BRM Domains BRM Metrics & MOS BRM Roles & Responsibilities BRM Service Portfolio Management Plan BRM Service Portfolio Management Strategy BRM Standards & Policies Build/Test & Production Environments Business (Service) Architecture Business Case Business Fundamentals Roadmap Business Relationship Management Business Relationship Management Governance: Including Workflow, Fundamentals, Roles, Tutorials, Procedures, Templates, Job Aids & Data Model Business Relationship Management Toolkit (Stand-alone): Including Workflow, Fundamentals, Roles, Tutorials, Procedures, Templates, Job Aids & Data Model Business Requirements Business Requirements Gathering & Assessment Business Transition Plan Business-IT Governance Plan CAB Charter CAB for the Cloud Capacity Management Change Management Discipline Change Management Plan Change Management Protocol Communication / Knowledge Transfer Planning Compliance Management Conceptual Architecture Design Configuration Baseline Customer Perception Action Plan Customer Relationship Improvement Plan Customer Relationship Management Plan Customer Relationship Value Mapping Customer Satisfaction Audits Customer Satisfaction Audits Customer Value Hierarchy Customer Values & Requirements for SPM
Price $ 4,800 $ 4,800 $ 8,000 $ 4,800 $ 3,000 $
40,000
$
30,600
$ $ $ $ $ $ $ $ $ $ $ $ $
4,000 3,200 3,200 3,200 2,500 3,200 3,600 3,200 3,600 4,500 4,800 3,600 4,800
$
38,250
$
86,062
$ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $
4,800 3,200 3,600 3,200 3,600 8,000 4,800 3,600 3,600 3,600 3,600 3,600 4,200 3,600 3,600 4,200 4,000 3,800 4,800 3,600 3,600 3,600
Data Security Management Delivery, Governance and Management of Customer Satisfaction Dev Ops Product Suite: Including Workflow, Fundamentals, Roles, Tutorials, Procedures, Templates, Job Aids SS Demand Management SORM Demand Management Deployment Schedule Detail Requirements EA Change Management EA Governance, Metrics & MOS, Policies & Standards EA Requirements Management EA Vision (Conceptual Design) Early Life Support Plan Early-life Support ELS Planning & Support Entry / Exit Criteria Environment Planning Event Management Impact Analysis Incident Management Information systems Architecture (Logical & Physical Architecture): Data Architecture, Application Architecture, Technology Architecture Integration of EA into Service Development Lifecycle: Strategy, Design, Transition, Early-life Support, Knowledge Transfer (Post deployment) Logical Architecture Design Market Analysis Measurable Outcomes, Governance & Enabling Services Migration Planning Multiple Sub-Project Coordination and Management Operations Readiness Certification Operational Readiness Review Operations Readiness Review Organization Change Deployment and Evaluation Organization Change Planning Performance Benchmark Policies, Standards and Procedures Post Implementation Assessment (Value Tracking & Validation) Post Implementation Review Post Production Requirements Validation Problem Mangement (Proactive) Problem Mangement (Reactive) Release & Deployment Management Release & Deployment Mgmt (Stand Alone): Including Workflow, Fundamentals, Roles, Tutorials, Procedures, Templates, Job Aids Release Deployment Release Management Release Management Plan Release Packaging Release Planning & Management Requirements Detail Definition & Specification Requirements Management: Including Workflow, Fundamentals, Roles, Tutorials, Procedures, Templates, Job Aids & Data Model
$ $
4,800 3,400
$
95,375
$ $ $ $ $ $ $ $ $ $ $ $ $ $ $
4,800 4,800 3,600 4,200 4,500 4,500 4,500 4,200 3,600 4,800 3,600 3,600 4,000 3,500 5,200
$
4,500
$
4,800
$ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $
3,600 4,200 5,200 3,600 4,500 4,000 3,600 3,600 4,200 4,200 4,800 3,600 3,600 3,000 4,800 4,000 4,800 4,000 4,200
$
58,800
$ $ $ $ $ $
3,600 4,800 3,600 3,600 4,800 3,200
$
18,000
Requirements Validation, Testing & Tracking Resource Management Plan Development Resource Utilization Tracking and Management RFC Authorization RFC Classification RFC Intake and Management RFC Management Rollback Planning Service & Enterprise Architecture Strategy Service & Enterprise Architecture Service and Enterprise Architecture: Including Workflow, Fundamentals, Roles, Tutorials, Procedures, Templates, Job Aids Service Catalog Design Service Charter Service Continuity Management Service Definition & Strategy Service Delivery Management: Scorecards & Dashboards Service Delivery Requirements Validation, Tracking & Mgmt Service Delivery Risk Management Service Delivery Risk Management & Compliance Management Service Deployment & Risk Management Plan Service Design: Including Workflow, Fundamentals, Roles, Tutorials, Procedures, Templates, Job Aids Service Design Coordination and Development Service Development & Portfolio Management Positioning Service Development Asset Configuration Management & Baseline Service Development Budget Development Service Development Budget Management Service Development Change Management Service Development Governance, Measurement & Management Service Development Planning Service Development Planning & Management: Including Workflow, Fundamentals, Roles, Tutorials, Procedures, Templates Service Development Project Management Service Development Project Status Reporting Service Development Risk Management Service Development Roadmap and Schedule Development Service Development Strategy Service Development Supplier Coordination & Management Service Early-Life Support: Including Workflow, Fundamentals, Roles, Tutorials, Procedures, Templates, Job Aids Service Fundamentals Roadmap Service Impact Analysis Service Infrastructure Management Plan Service Level Management Service Level Management Design Service Operation Change Management (SOCM): Including Workflow, Fundamentals, Roles, Tutorials, Procedures, Templates, Job Aids & Data Model Service Operation Management (SOM): Including Workflow, Fundamentals, Roles, Tutorials, Procedures, Templates, Job Aids & Data Model
$ $ $ $ $ $ $ $ $ $
4,200 3,500 3,500 4,800 4,600 3,000 3,600 3,600 4,500 4,800
$
40,000
$ $ $ $ $ $ $ $ $
4,200 3,600 4,800 3,600 3,600 3,400 3,600 3,600 3,600
$
55,200
$ $ $ $ $ $ $ $
3,600 3,600 4,800 3,500 3,500 4,200 3,600 3,400
$
54,200
$ $ $ $ $ $
3,500 3,500 3,500 3,500 4,800 4,200
$
28,400
$ $ $ $ $
3,000 4,200 4,800 4,800 4,200
$
22,000
$
18,000
Service Operations: Including Workflow, Fundamentals, Roles, Tutorials, Procedures, Templates, Job Aids & Data Model Service Operations & Infrastructure Build, Test & Deploy Service Operations Governance (SOG): Including Workflow, Fundamentals, Roles, Tutorials, Procedures, Templates, Job Aids & Data Model Service Operations Governance Build Governance Model Service Operations Governance Create Metrics & Scorecards Service Operations Governance Improve Service Service Operations Governance Improvement Plans / Strategy Service Operations Governance Monitor & Report Performance Service Operations Governance Perform Service Health Audits Service Operations Governance Prepare Metrics for new Sevice Service Operations Routine Management (SORM): : Including Workflow, Fundamentals, Roles, Tutorials, Procedures, Templates, Job Aids Service Performance Assessment & Validation Service Performance Audits Service Performance Benchmark Service Performance Governance, Measurement & Management Service Performance Management Design Service Portfolio Architecture Service Portfolio Architecture and Provisioning Service Portfolio Balancing Service Portfolio Catalog Service Portfolio Classification Procedure Service Portfolio Governance, Measurement & Management Service Portfolio Governance, Measurement, Risk Management, and Compliance: Including Workflow, Fundamentals, Roles, Tutorials, Procedures, Templates, Job Aids & Data Model Service Portfolio Inventory, Features & Classification Service Portfolio Investment Cycle Management: Including Workflow, Fundamentals, Roles, Tutorials, Procedures, Templates, Job Aids Service Portfolio Management: Including Workflow, Fundamentals, Roles, Tutorials, Procedures, Templates, Job Aids & Data Model Service Portfolio Management Charter Service Portfolio Management Planning & Business Case Service Portfolio Management Scorecards & Dashboards Service Portfolio Requirements Service Portfolio Risk Management Service Portfolio Value Proposition Service Portfolio Value Survey Service Pricing & Chargeback Build, Test & Deploy Service Provider Management Plan Service Provider Requirements & Gap Analysis Service Provider Resource Management Plan Service Provider SLAs Service QuickStart: Including Workflow, Fundamentals, Roles, Tutorials, Procedures, Templates, Job Aids Service Strategy & Business Goals for SPM Service Strategy: Including Workflow, Fundamentals, Roles, Tutorials, Procedures, Templates, Job Aids
$
98,800
$
4,200
$
30,000
$ $ $ $ $ $ $
4,800 4,800 4,000 4,000 3,600 4,000 4,800
$
28,800
$ $ $ $ $ $ $ $ $ $ $
4,800 4,800 5,200 3,600 4,200 3,600 3,600 3,000 3,600 3,600 3,600
$
62,000
$
3,600
$
36,000
$
64,800
$ $ $ $ $ $ $ $ $ $ $ $
3,600 3,600 3,600 4,000 3,600 3,600 4,000 4,200 3,600 3,600 3,600 3,600
$ 105,500 $
3,600
$
37,600
Service Transition Planning & Support Service Transition: Including Workflow, Fundamentals, Roles, Tutorials, Procedures, Templates, Job Aids Service Value Management: Including Workflow, Fundamentals, Roles, Tutorials, Procedures, Templates, Job Aids & Data Model Service Value Model Service Value Model, Metrics & Scorecards Service Wrapper Build & Test Service Wrapper Design and Planning SPM Drivers, Vision and Direction SPM Funding and Stand-up SPM Roadmap and Delivery Plan SPM Roles and Responsibilities SPM Scorecards and Dashboards Stakeholder Communication Planning Stakeholder Engagement Planning Stakeholder Impact Analysis & Communication Planning Standing up Agile Strategic Portfolio Management: Including Workflow, Fundamentals, Roles, Tutorials, Procedures, Templates, Job Aids & Data Model Strategic Relationship Management Part 1: Including Workflow, Fundamentals, Roles, Tutorials, Procedures, Templates, Job Aids & Data Model Strategic Relationship Management Part 2: Including Workflow, Fundamentals, Roles, Tutorials, Procedures, Templates, Job Aids & Data Model Strategic Relationship Management SLAs Strategic Relationship Management Strategy Team Structure for Agile Technical & Physical Architecture Design Use Cases / User Stories Use Cases / User Stories Development, Management & Analytics User Stories Value Creation Ideation & Planning
$
4,200
$
47,400
$
17,600
$ $ $ $ $ $ $ $ $ $ $ $ $
3,600 3,600 4,200 4,800 3,600 3,600 3,600 3,600 3,600 3,600 3,600 3,600 4,800
$
17,600
$
28,400
$
22,800
$ $ $ $ $ $ $ $
3,000 3,600 4,800 4,200 4,200 3,200 4,800 3,600
