The New World of Work - Mobile Information Worker
Rick Anderson Microsoft, MCB Solution Specialist (Enterprise) Peter Brown Microsoft, MCB Solution Specialist (Mid-Market)
Agenda
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What does IW Windows Mobile look like? DEMO – live or let die! Flexibility of End Points – wider choice Device platform complete Mobile by Numbers Spotlight Partner Case Study
Microsoft Mobile Business Strategy From any device or location
Managed PC
… to people, tools and resources Access Control
E-mail
Intranet Web Applications
Team Workspaces
Identity & Presence
Unmanaged PC (Home PC, Kiosk, etc)
Firewall Mobile & Traditional Devices
LOB Applications
Documents & Files Web & Video Conferencing
Securely Managed by IT
Instant Messaging Calendaring
Solution Evolution
DRIVE BUSINESS RESPONSIVENESS WHILE AWAY FROM THE DESK THROUGH MOBILE ACCESS TO:
IMPROVE USER PRODUCTIVITY AWAY FROM THE DESK THROUGH MOBILE ACCESS TO:
- Mobile Forms & Portals - Business Intelligence & Reporting - Custom Mobile Apps
- Messaging - Documents - Search
Fundamental
Comprehensive
Leading
• Provides the fundamental solution that empowers mobile workers with adaptable infrastructure and departmental applications • Enables mobile access to data • Provides efficient data management and integrated search capabilities to mobile devices
• Extends mobile access to communication and collaboration tools • Enhances process participation away from the desk • Improves mobile access to data reporting and analysis tools
• Streamlines mobile access to corporate data • Enables seamless communication and collaboration with external partners from mobile devices • Enables mobile access to enterprisewide reporting and analysis tools
DEMO
Mobile worker meets Windows Mobile Update Calendar Appointment Smart filter Contacts & Search GAL Search Server for email Sharepoint Link to Excel Amend Excel and Send in Email to Customer UC IM Contact to confirm email has arrived Look up BI Stats on customer to gather more intelligence Live Search Customer details and location
Exchange ActiveSync
E66 E71
Apple
Apple iPhone
Samsung i200
OTHER LG KS20
Choice – Windows Mobile Device Categories Windows Mobile Standard (aka – Smartphone)
Windows Mobile Professional (aka – Pocket PC)
Non-touch platform designed for one handed use Mobile Office optional
Touch screen - enabled for flexible input Mobile Office included
Both are great options for Mobile Messaging
VIDEO
Mobile by Numbers $$ 297
$ attach revenue of software and services per device
124
$ of attach server and tools revenue per device
149
$ of managed services device
24
$ of infrastructure deployment services per device
517
$ Unified Communications per device
18,000
Number if applications available today and growing
18,000,000+ Number of Windows Mobile Sold in FY08
Competitive Overview
Biz Productivity
Infrastructure
App Platform
Biz Applications
Windows Mobile in Summary • 160 Operators Worldwide • Top Device Manufacturers • Growing Faster Than The Market • Windows Mobile 6.1 • System Center Mobile Device Manager • Leverage Infrastructure and Skills IDC expects Windows Mobile OS phones to continue to annually outsell Apple iPhones in both consumer and enterprise shipments, and by 2012, Windows Mobile is expected to double sales over iPhone in the consumer space, and have nearly nine times the amount of enterprise deployment. – IDC, Worldwide Enterprise Converged Mobile Device 2008-2012 Forecast and Analysis," Doc # 212092, May 2008
“Microsoft is clearly offering a much more competitive solution that will spur on adoption of its mobile solutions to the detriment of key competitors RIM and Nokia/Intellisync”. – Kitty Weldon, Current Analysis
Partner Success Story
Ben Johnston National Solutions Manager, MS-AI Material in this presentation may be subject to NDA and/or the confidentiality clause in your MSPP Agreement.
About Dimension Data • • • •
DD : Network Integration, ExpressData, DD Learning Solutions ~1,200 in AU, ~13,000 in group globally ~$3.8B USD in turnover FY07 6 LoBs : Tech, PS, MS
•
MSFT Credentials – Global Alliance Partner – Gold Partner [Information Worker, Advanced Infrastructure, UC, Licensing, Learning ... multiple specialisations] – Partner Advisory Councils [PACs] – Global and Aust. Award Recognition – TAP and Launch Partner [Office System 2007, Exchange 2007, Vista] – Deployment Service Partner [DDPS, SDPS, OBVPS] – MSFT [QLD] Spotlight finalist since inception [2001]
Material in this presentation may be subject to NDA and/or the confidentiality clause in your MSPP Agreement.
The New World of Work with Mobility Suncorp’s Enterprise Intranet Journey • The Suncorp Group is one of Australia's leaders in banking, insurance, investment and superannuation.
– 450 Offices. – 17,000 employees. – 7 Million customers. • A growing and dynamic business, coping with a lot of change.
Material in this presentation may be subject to NDA and/or the confidentiality clause in your MSPP Agreement.
The New World of Work with Mobility Suncorp’s Enterprise Intranet Journey
Material in this presentation may be subject to NDA and/or the confidentiality clause in your MSPP Agreement.
The New World of Work with Mobility Incident Management System [IMS]
• • • • • • •
Largely manual and paper based DR Governance Plan. Issues with maintenance and accuracy Challenges mobilising and managing team Lack of automation. Lack of audit trail. Lack of performance management reporting Limited opportunity to optimise DR performance
Material in this presentation may be subject to NDA and/or the confidentiality clause in your MSPP Agreement.
The New World of Work with Mobility Incident Management System [IMS]
Material in this presentation may be subject to NDA and/or the confidentiality clause in your MSPP Agreement.
The New World of Work with Mobility Incident Management System [IMS]
• Automated Provisioning : IMS Site
Material in this presentation may be subject to NDA and/or the confidentiality clause in your MSPP Agreement.
The New World of Work with Mobility Incident Management System [IMS]
• Automated Provisioning : Team Mobilisation
Material in this presentation may be subject to NDA and/or the confidentiality clause in your MSPP Agreement.
The New World of Work with Mobility Incident Management System [IMS]
• Automated Provisioning : Team Mobilisation – Skills – Availability – Proximity
Material in this presentation may be subject to NDA and/or the confidentiality clause in your MSPP Agreement.
The New World of Work with Mobility Incident Management System [IMS] •
Incident Management : Analysis and Planning [Team Comms, Collab, ECM]
Material in this presentation may be subject to NDA and/or the confidentiality clause in your MSPP Agreement.
The New World of Work with Mobility Incident Management System [IMS]
• Incident Management : Approvals and Transition
Material in this presentation may be subject to NDA and/or the confidentiality clause in your MSPP Agreement.
The New World of Work with Mobility Incident Management System [IMS] •
Server – SharePoint 2007 Platform – Exchange 2007 – Office Communication Server [OCS] 2007 – Microsoft Live Services
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Client – Office 2007 – Outlook 2007 – Groove 2007 – Microsoft Office Communicator [MOC] 2007
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Device – Windows Vista [Tablet] – Windows Mobile 6.1
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Partners : Microsoft, Emantra, vodafone, lenovo
Material in this presentation may be subject to NDA and/or the confidentiality clause in your MSPP Agreement.
The New World of Work with Mobility Incident Management System [IMS]
Suncorp Benefits •
Improved ROI
•
Efficiency
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Compliance
•
Flexibility
•
Online and Offline Support
Material in this presentation may be subject to NDA and/or the confidentiality clause in your MSPP Agreement.
Mobility - What It Has Meant For Us As A Partner Revenue And Opportunity • Suncorp – Unlock new value with existing infrastructure, minimal incremental additional investment. – Broader adoption demand = improved ROI. – New patterns for re-use.
• Dimension Data – Opportunity to extended our existing IW solutions capability and value proposition. – Broadens the solution footprint… – New integration opportunities. – New market sector opportunities. – New opportunities to Partner.
Material in this presentation may be subject to NDA and/or the confidentiality clause in your MSPP Agreement.
Call To Action – Get "Mobile Ready" • • • • • • •
• •
Include Mobility in your PSP’s Attend next Mobility Sessions Thursday, Aug 7: Delivery Standard MOE – The White Space Opportunity in Enterprise and MidMarket Join the Mobility Competency (talk to an MCB resource at the Brightpoint Booth) More info at https://partner.microsoft.com/global/productssolutions/mobility Stay informed! Sign up to receive the new Mobility Solutions RSS Feed at https://partner.microsoft.com/global/40070648 Use Windows Mobile yourself (Brightpoint Booth – APC event special deals) Build on your existing business, create a Mobility Practice
