Registering for myEMHShealth Revised: 11/29/2017
Registering for myEMHShealth
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Registering for myEMHShealth Revised: 11/29/2017
IMPORTANT: If at any time during your registration process you have questions, please contact our support line, which is available to you 24 hours a day, 7 days a week, 365 days a year. Call 1-877-621-8014. After signing up for myEMHShealth at your provider’s office, you will receive an email from EMHS with an invitation to join. If the e-mail does not show in your inbox, be sure to check your Spam or Junk mail folders.
The invitation will provide you with an access link to myEMHShealth along with general information about myEMHShealth. NOTE: To download this manual for step by step registration instructions, click the link in step 3 Click here to download step by step instructions To complete the registration process, follow the steps below. 1. Click on the Click here link
2. If you are registering to manage your health information a. Click I’m … OR 2. If you are registering to manage a family member’s health information a. Click I manage … 3. Click Continue
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Registering for myEMHShealth Revised: 11/29/2017
4. Verify your identity or the identity of your family member a. Enter your or your family member’s date of birth b. Enter the answer to the security question chosen while signing up c. Check the box I agree to the EMHS Terms of Use and Privacy Policy d. Click Next, Create Your Account If you have already created an account for yourself and are adding a family member go to step 6.
5. Complete all fields to create your Cerner Health account
a. Click on the blue links to review the Terms of Use and Privacy Policy b. Check the box I agree to the Cerner Health Terms of Use and Privacy Policy c. Click Create Account If you are registering to manage someone else’s account go to step 7. If not, go to step 10. Page 3 of 7
Registering for myEMHShealth Revised: 11/29/2017
You may see the screen to the right if you have already created an account with this email address… 6. Log in to myEMHShealth a. Enter your Email address or username b. Enter your Password c. Click Sign In
If you are registering to manage someone else’s account proceed to step 7. If not, go to step 10
7. If you are managing the care of a person who is 18 years or older you will need to confirm that you have authority or permission to manage their medical record. This permission is given when your family member enrolled in the office and signed the Portal Proxy Permission Form, or if you are the legal Power of Attorney. a. Check the box I have legal authority to manage …’s health information b. Click Continue
8. Click radio button next to your family member’s name 9. Click Continue
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Registering for myEMHShealth Revised: 11/29/2017
10. You will be logged into myEMHShealth and will see some of your or your family member’s health information
11. Click one of the Return to myEMHShealth links, where you can select the provider, practice, or hospital you would like to view more of your health information for or choose the provider you want to communicate with
12. From the myEMHShealth homepage you can search for your provider to view your health information, communicate with members of your healthcare team, request medication refills and request or cancel appointments with your provider. Please note that when you search for your provider & click GO the system may take a few minutes to process your request. 13. If you do not see a provider within EMHS, you can also choose to view your hospital record.
IMPORTANT NOTE: If you are managing a family member, review the information on the next page to connect your account with your family member’s providers. Page 5 of 7
Registering for myEMHShealth Revised: 11/29/2017
If your family member has been seen by a provider at any of the practices listed below, complete the following steps for each practice. • • • • • • • • • • • • • • • • • • • • • • • • • •
Behavioral & Developmental Pediatrics Blue Hill Cardiovascular Medicine Blue Hill Family Medicine Blue Hill Specialty Services Blue Hill Women’s Health Care Castine Community Health Services Diabetes, Endocrine Specialists of Maine EMMC Clinical Genetics EMMC Family Medicine Center & Residency EMMC Family Medicine, Bangor – Husson Ave EMMC Family Medicine, Brewer EMMC Family Medicine, Orono EMMC Internal Medicine EMMC Neurology EMMC Northeast Cardiology Associates EMMC Pediatric Medicine EMMC University Medicine, Cutler Health Center EMMC Walk-In Care EMMC Way to Optimal Weight Heart First Cardiology Associates Inland Family Care – 16 Concourse West Waterville Inland Family Care – Madison Inland Family Care – North Anson Inland Family Care – Oakland Inland Family Care – Unity Inland Family Care – Washington Street Waterville
• • • • • • • • • • • • • • • • • • • • • • • • •
Inland Foot & Ankle Inland Medical Associates – 180 KMD Waterville Inland Neurology Inland Orthopedics Inland Osteopathic Manipulative Medicine Inland Rheumatology Inland Surgical Associates Inland Urology Inland Women’s Health Care – 180 KMD Waterville Inland Wound Care Island Family Medicine Northwoods Healthcare Pediatric Dermatology of Maine SVH Cardiology SVH Family Care, Clinton SVH Family Care, Newport SVH Family Care, Pittsfield TAMC Aroostook Pediatrics TAMC Caribou Health Center TAMC Family Practice & Internal Medicine TAMC Fort Fairfield Health Center TAMC Mars Hill Health Center TAMC Pediatric Psychiatry Care TAMC Walk-In Care TAMC Women’s Health Center
14. On the myEMHShealth homepage, enter the name of the provider and click Go
15. Click Edit _____’s Account
16. Click My Family
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Registering for myEMHShealth Revised: 11/29/2017
17. Click Add family member
18. Choose Relationship to you 19. Click Next
20. Enter your family member’s Name, and Medical Record Number a. Add leading zeros to make the medical record number 12-digits long. NOTE: You should have received this information from provider’s office when signing up to manage your family member. 21. Click Verify
You will receive a confirmation that you have successfully added a family member to your account
To return to the myEMHShealth homepage • Click Online Services • Click Return to myEMHShealth homepage
Repeat Steps 17-24 as needed For more information on navigating myEMHShealth, check out our Navigating myEMHShealth manual found in the FAQ section. Page 7 of 7
