WORKFORCE TURNOVER AROUND THE WORLD

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2016

PL

WORKFORCE TURNOVER AROUND THE WORLD

E

H E A LT H W E A LT H C A R E E R

SA

M

GLOBAL EDITION

COUN TRY NAME

USD1 = 0.88 EUR1 = 1.00

ECONOMIC AND L ABOUR MARKET

8.5%

2016

1.5%

2015

1.3%

TOTAL POPULATION, 2016

8.3%

2017

8.3%

2016

0.6%

2016

1.2%

2015

1.4%

2015

1.2%

WORKING AGE RANGE POPULATION (15-64), 2016 713,410

SA

1,374,247

TOTAL POPUL ATION GENDER R ATIO, 2016

49%

2017

M

2017

51%

UNEMPLOYMENT

PL

INFLATION

E

GDP GROW TH

Exchange rate as of Oct 7, 2016

WORKING AGE (15-64) GENDER R ATIO, 2016

50%

50%

ECONOMICALLY ACTIVE POPULATION (15-64), 2016 713,410 ECONOMICALLY ACTIVE (15-64) GENDER R ATIO, 2016

54%

46%

Note: Population size is in thousands.

© 2016 Mercer LLC.

WORKFORCE TURNOVER AROUND THE WORLD — GLOBAL

30

COUNTRY NAME

E

VOLUNTARY AND IN VOLUNTARY T URNOVER AVER AGE TURNOVER BY CAREER LEVEL, 2015

PL

VOLUNTARY TURNOVER (%)

7.8%

INVOLUNTARY TURNOVER (%)

7.0%

6.9%

6.0%

6.1%

5.9%

PROFESSIONAL — NONSALES

PARA-PROFESSIONAL — WHITE COLLAR

PARA-PROFESSIONAL — BLUE COLLAR

5.9%

4.7%

3.2%

3.0%

3.7%

3.8%

EXECUTIVES & HEAD OF ORGANISATION

MANAGEMENT

7.2%

M

OVERALL

4.6%

PROFESSIONAL— SALES

SA

VOLUN TARY AND IN VOLUN TARY T URNOVER BY CAREER LEVEL, 2015 VOLUNTARY TURNOVER

INVOLUNTARY TURNOVER

P25

P50

P75

AVERAGE

N=

P25

P50

P75

AVERAGE

N=

7.2%

7.2%

7.2%

7.2%

342

7.2%

7.2%

7.2%

7.2%

342

EXECUTIVES & HEAD OF ORGANISATION

3.7%

3.7%

3.7%

3.7%

205

3.7%

3.7%

3.7%

3.7%

205

MANAGEMENT

3.8%

3.8%

3.8%

3.8%

212

3.8%

3.8%

3.8%

3.8%

212

PROFESSIONAL — SALES

4.6%

4.6%

4.6%

4.6%

230

4.6%

4.6%

4.6%

4.6%

230

PROFESSIONAL — NONSALES

6.0%

6.0%

6.0%

6.0%

220

6.0%

6.0%

6.0%

6.0%

220

PARA-PROFESSIONAL — WHITE COLLAR

6.1%

6.1%

6.1%

6.1%

235

6.1%

6.1%

6.1%

6.1%

235

PARA-PROFESSIONAL — BLUE COLLAR

5.9%

5.9%

5.9%

5.9%

184

5.9%

5.9%

5.9%

5.9%

184

OVERALL

© 2016 Mercer LLC.

WORKFORCE TURNOVER AROUND THE WORLD — GLOBAL

31

COUNTRY NAME AVER AGE T URNOVER BY INDUSTRY, 2015 6.0%

CHEMICALS CONSUMER GOODS ENERGY HIGH TECH INSURANCE/REINSURANCE LIFE SCIENCES LOGISTICS

SA

MINING & METALS

M PL

BANKING/FINANCIAL SERVICES

4.0%

7.0%

6.0%

4.0%

4.0%

6.0%

6.0%

6.0%

6.0%

5.0%

3.7% 3.7%

RETAIL & WHOLESALE

5.0%

SERVICES (NONFINANCIAL)

5.0% 3.7%

9.0%

4.0%

4.0%

OTHER NONMANUFACTURING

© 2016 Mercer LLC.

3.7%

7.0%

4.0%

VOLUNTARY TURNOVER (%)

6.0%

5.0%

4.0%

OTHER MANUFACTURING

TRANSPORTATION EQUIPMENT

E

VOLUN TARY AND IN VOLUN TARY T URNOVER

7.0% 3.8% 3.7%

INVOLUNTARY TURNOVER (%)

WORKFORCE TURNOVER AROUND THE WORLD — GLOBAL

32

COUNTRY NAME

E

VOLUNTARY AND IN VOLUNTARY T URNOVER VOLUN TARY AVER AGE T URNOVER BY INDUSTRY AND CAREER LEVEL, 2015 EXECUTIVES & HEAD OF ORGANISATION

MANAGEMENT

PROFESSIONAL SALES

PROFESSIONAL NONSALES

PARAPROFESSIONAL WHITE COLLAR

PARAPROFESSIONAL BLUE COLLAR

BANKING/FINANCIAL SERVICES

3.7%

3.7%

3.7%

3.7%

3.7%

3.7%

3.7%

CHEMICALS

3.8%

3.8%

3.8%

3.8%

3.8%

3.8%

3.8%

CONSUMER GOODS

4.6%

4.6%

4.6%

4.6%

4.6%

4.6%

4.6%

ENERGY

3.7%

3.7%

3.7%

3.7%

3.7%

3.7%

3.7%

HIGH TECH

3.7%

3.7%

3.7%

3.7%

3.7%

3.7%

3.7%

INSURANCE/REINSURANCE

3.7%

3.7%

3.7%

3.7%

3.7%

3.7%

3.7%

LIFE SCIENCES

6.0%

6.0%

6.0%

6.0%

6.0%

6.0%

6.0%

LOGISTICS

6.1%

6.1%

6.1%

6.1%

6.1%

6.1%

6.1%

OTHER MANUFACTURING OTHER NONMANUFACTURING RETAIL & WHOLESALE SERVICES (NONFINANCIAL) TRANSPORTATION EQUIPMENT

© 2016 Mercer LLC.

M

SA

MINING & METALS

PL

OVERALL

3.7%

3.7%

3.7%

3.7%

3.7%

3.7%

3.7%

5.9%

5.9%

5.9%

5.9%

5.9%

5.9%

5.9%

7.2%

7.2%

7.2%

7.2%

7.2%

7.2%

7.2%

6.1%

6.1%

6.1%

6.1%

6.1%

6.1%

6.1%

3.7%

3.7%

3.7%

3.7%

3.7%

3.7%

3.7%

5.9%

5.9%

5.9%

5.9%

5.9%

5.9%

5.9%

WORKFORCE TURNOVER AROUND THE WORLD — GLOBAL

33

COUNTRY NAME

E

VOLUNTARY AND IN VOLUNTARY T URNOVER IN VOLUN TARY AVER AGE TURNOVER BY INDUSTRY AND CAREER LEVEL, 2015 EXECUTIVES & HEAD OF ORGANISATION

MANAGEMENT

PROFESSIONAL SALES

PROFESSIONAL NONSALES

PARAPROFESSIONAL WHITE COLLAR

PARAPROFESSIONAL BLUE COLLAR

BANKING/FINANCIAL SERVICES

3.7%

3.7%

3.7%

3.7%

3.7%

3.7%

3.7%

CHEMICALS

3.8%

3.8%

3.8%

3.8%

3.8%

3.8%

3.8%

CONSUMER GOODS

4.6%

4.6%

4.6%

4.6%

4.6%

4.6%

4.6%

ENERGY

3.7%

3.7%

3.7%

3.7%

3.7%

3.7%

3.7%

HIGH TECH

3.7%

3.7%

3.7%

3.7%

3.7%

3.7%

3.7%

INSURANCE/REINSURANCE

3.7%

3.7%

3.7%

3.7%

3.7%

3.7%

3.7%

LIFE SCIENCES

6.0%

6.0%

6.0%

6.0%

6.0%

6.0%

6.0%

LOGISTICS

6.1%

6.1%

6.1%

6.1%

6.1%

6.1%

6.1%

OTHER MANUFACTURING OTHER NONMANUFACTURING RETAIL & WHOLESALE SERVICES (NONFINANCIAL) TRANSPORTATION EQUIPMENT

© 2016 Mercer LLC.

M

SA

MINING & METALS

PL

OVERALL

3.7%

3.7%

3.7%

3.7%

3.7%

3.7%

3.7%

5.9%

5.9%

5.9%

5.9%

5.9%

5.9%

5.9%

7.2%

7.2%

7.2%

7.2%

7.2%

7.2%

7.2%

6.1%

6.1%

6.1%

6.1%

6.1%

6.1%

6.1%

3.7%

3.7%

3.7%

3.7%

3.7%

3.7%

3.7%

5.9%

5.9%

5.9%

5.9%

5.9%

5.9%

5.9%

WORKFORCE TURNOVER AROUND THE WORLD — GLOBAL

34

COUNTRY NAME

E

WORKFORCE TREND S

ADD STAFF

15%

PROJECTED HIRING INTENTIONS FOR 2017

-

REDUCE STAFF

NO CHANGE

30%

55%

N=xx

PL

HIRING IN TEN TIONS FOR 2016

ADD STAFF

REDUCE STAFF

15%

30%

-

NO CHANGE

55%

N=xx

M

HIRING IN TEN TIONS BY INDUSTRY FOR 2016 AND 2017 HIRING INTENTIONS FOR 2016

PROJECTED HIRING INTENTIONS FOR 2017

REDUCE STAFF

NO CHANGE

N=

ADD STAFF

REDUCE STAFF

NO CHANGE

N=

10%

80%

2

10%

10%

80%

2

5%

75%

3

20%

5%

75%

3

12%

8%

80%

4

12%

8%

80%

4

55%

20%

25%

5

55%

20%

25%

5

18%

0%

82%

6

18%

0%

82%

6

10%

55%

35%

7

10%

55%

35%

7

20%

5%

75%

8

20%

5%

75%

8

18%

0%

82%

9

18%

0%

82%

9

MINING & METALS

12%

8%

80%

10

12%

8%

80%

10

OTHER MANUFACTURING

12%

8%

80%

11

12%

8%

80%

11

OTHER NONMANUFACTURING

10%

10%

80%

12

10%

10%

80%

12

RETAIL & WHOLESALE

18%

0%

82%

9

18%

0%

82%

9

SERVICES (NONFINANCIAL)

12%

8%

80%

10

12%

8%

80%

10

TRANSPORTATION EQUIPMENT

12%

8%

80%

11

12%

8%

80%

11

ADD STAFF 10%

CHEMICALS

20%

CONSUMER GOODS ENERGY HIGH TECH INSURANCE/REINSURANCE LIFE SCIENCES LOGISTICS

© 2016 Mercer LLC.

SA

BANKING/FINANCIAL SERVICES

WORKFORCE TURNOVER AROUND THE WORLD — GLOBAL

35

COUNTRY NAME AVER AGE INCRE ASE /DECRE ASE IN WORKFORCE BY INDUSTRY, 2015 – 2016

BANKING/FINANCIAL SERVICES CHEMICALS CONSUMER GOODS

INSURANCE/REINSURANCE LIFE SCIENCES LOGISTICS MINING & METALS OTHER MANUFACTURING OTHER NONMANUFACTURING RETAIL & WHOLESALE SERVICES (NONFINANCIAL) TRANSPORTATION EQUIPMENT

SA M

ENERGY HIGH TECH

PERCENTAGE DECREASE AMONG COMPANIES REDUCING STAFF

© 2016 Mercer LLC.

AVER AGE INCRE ASE /DECRE ASE IN WORKFORCE BY INDUSTRY, 2016 – 2017

PL

OVERALL

E

WORKFORCE TREND S

PERCENTAGE INCREASE AMONG COMPANIES INCREASING STAFF

WORKFORCE TURNOVER AROUND THE WORLD — GLOBAL

36

COUNTRY NAME ECONOMIC DATA

E

DATA SOURCES INDUSTRY DATA DATE

N=

INDUSTRY

N=

2016 TOTAL REMUNERATION SURVEY

October 2017

344

BANKING/FINANCIAL SERVICES

344

2016 TOTAL REMUNERATION SURVEY

October 2017

344

CHEMICALS

344

2016 TOTAL REMUNERATION SURVEY

October 2017

344

CONSUMER GOODS

344

ENERGY

344

HIGH TECH

344

N=

INSURANCE/REINSURANCE

344

PL

SOURCE

SOURCE

DATE

M

L ABOUR MARKET DATA October 2017

344

LIFE SCIENCES

344

2016 TOTAL REMUNERATION SURVEY

October 2017

344

LOGISTICS

344

2016 TOTAL REMUNERATION SURVEY

October 2017

344

MINING & METALS

344

OTHER MANUFACTURING

344

OTHER NONMANUFACTURING

344

SA

2016 TOTAL REMUNERATION SURVEY

TURNOVER AND WORKFORCE TRENDS DATA SOURCE

DATE

N=

RETAIL & WHOLESALE

344

2016 TOTAL REMUNERATION SURVEY

October 2017

344

SERVICES (NONFINANCIAL)

344

2016 TOTAL REMUNERATION SURVEY

October 2017

344

TRANSPORTATION EQUIPMENT

344

2016 TOTAL REMUNERATION SURVEY

October 2017

344

© 2016 Mercer LLC.

Note: All industry data are sourced from Mercer's Total Remuneration Survey databases.

WORKFORCE TURNOVER AROUND THE WORLD — GLOBAL

37