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Introduction Training Objectives Fundamentals iBudget Goals Implementation Constraints Application Roles Program Overview Service Desk iBudget Florida - WSC Training
2. Training Objectives • Acquire Knowledge of iBudget Florida Program • Comprehend Users’ Responsibilities • Learn the Basic WSC Tasks • Understand the Relationship between iBudget Florida and the other APD Applications • Identify Workflow Improvements 08/17/2011
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3. Fundamentals • Definitions – Application – an electronic system designed for data collection and/or disbursement (workflow) – Program – an organizational process to include policies and procedures – iBudget Florida – New Waiver Program – iBudget Application – iBudget Florida’s electronic system 08/17/2011
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3. Fundamentals • Definitions – Portal – the access point for external users of an application – APD Connects – the portal for other APD applications – CCR (client central record) – the repository for the customer’s complete record.
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3. Fundamentals • Definitions – CRM (Customer Relationship Management) – the software on which the iBudget application is built - structured and formalized to support workflows
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3. Fundamentals APD Staff (Central and Area Office) and WSC
iBudget
Providers, Vendors and Review/Audit Teams
ABC
Customers and Families (scheduled FY 12-13)
APD Connects LEGEND QSI APD Training CCR
Data Transfers Both Ways Data Transfers One Way Access To
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3. Fundamentals • iBudget Florida – APD’s New Budgeting Tool for Waiver Cost Plans – Budget Allocation Formula – Current Processes Still Apply – ABC Screens vs. iBudget Screen
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3. Fundamentals • ABC – Not Going Away – The “System of Record” for Most of APD’s Applications
• CCR – Repository for the client complete record – Updated Daily from ABC – Access to and from iBudget 08/17/2011
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4. iBudget Goals • • • • •
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Increase Flexibility and Choice Sustainability of the Program Refocus on Community Resources Streamline Review Process Spotlight Health & Safety Issues
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5. Implementation Constraints • Timeline Based on the Law and Application Design iBudget System Implementation
Jun 2011
08/17/2011
Jan 2012
Report Due March 2013
6 Months of iBudget Data
Jun 2012
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Jun 2013
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Questions
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6. Application Roles (YOUser) Application Training Components • Submission of a NARF • Link to the Training/Testing Site • User Name and Password • Responsibilities in the System(s) • Training Guides • Service Desk 08/17/2011
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6. Application Roles (YOUser) Responsibilities in ABC • Closing-out Cost Plans • Update and Maintain All Customer Information
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6. Application Roles (YOUser) In iBudget Application • Create Cost Plan • Build Service Plans • Submit Plan for Review
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6. Application Roles (YOUser) Benefits of iBudget • Ease of Navigation • Pre-populated Providers and Rates • Calculations are Automatic • Built-in Prompts • Direct Submission to Area Office
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6. Application Roles (YOUser) Benefits of iBudget • Service Authorizations Notice Emailed to Providers • Budget Management Tools • Service Utilization Tracking • Instant Caseload Status Reporting
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7. Program Overview • Budget Allocation Formula Implementation • Inputs for the Formula – Demographics – Program Component – QSI Data
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7. Program Overview • Services (handout) – New Ones – Consolidated Ones
• iBudget Draft Handbook is on iBudgetFlorida.org
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7. Program Overview • Application Controls – Over Budget Alerts – Thresholds within the application Thresholds in the iBudget Application 125% of Target Target Budget 85% of Target
Q1
Q2
Q3
Q4
Flags = Area Office Review 08/17/2011
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8. Service Desk Please Submit iBudget Florida Questions Online at: • http://www.iBudgetFlorida.org For iBudget Florida Technical Questions (such as password resets and login issues) call (850) 488-4357 (option 3) 08/17/2011
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Break time – Coming up… • Walk-through iBudget Florida Application • Discuss the Day-to-Day Operations • Questions and Answers
5:00 Minutes
2:30 Minutes
Times Up 08/17/2011
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What Now? • Complete the iBudget Waiver Eligibility Worksheet • Complete the Supplemental Waiver Application Form • Read and Review the Handouts • Remember - the only significant change is the application
