Operating Manual INTelligence from Program Version 2.4 - Starter Kit

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Operating Manual INTelligence from Program Version 2.4

Operating Manual INTelligence

Inhalt 1. Menu overview ..........................................................................................................................................................................3 1.1. Definitions of the symbols used ........................................................................................................................................ 4 2. Main menu: Logon (INTelligence Direct only) ...........................................................................................................................4 3. User data (INTelligence Direct only) .........................................................................................................................................5 3.1. User dialog box for administrators .................................................................................................................................... 5 3.1.1. Creating a new user ............................................................................................................................................... 5 3.1.2. Changing user data ................................................................................................................................................ 5 3.1.3. Deleting user data .................................................................................................................................................. 5 3.2. User dialog box for users .................................................................................................................................................. 6 3.2.1. Changing own user data ........................................................................................................................................ 6 4. Main menu: Overview ...............................................................................................................................................................6 4.1. Start INTelligence .............................................................................................................................................................. 6 4.1.1. INT69® Diagnose via INTelligence Server ............................................................................................................. 6 4.1.1.1. Configuring the connection ........................................................................................................................ 7 4.1.2. INT69® Diagnose via USB Gateway (INTelligence Direct) .................................................................................... 7 4.1.2.1. Selecting the connected INT69® Diagnose/compressor ........................................................................... 8 4.2. Assigning the INT69® Diagnose to a compressor ........................................................................................................... 10 4.2.1. Defining a company and changing the company data ......................................................................................... 12 4.2.1.1. Creating a new company ......................................................................................................................... 12 4.2.1.2. Editing company data .............................................................................................................................. 12 4.2.1.3. Deleting a company ................................................................................................................................. 12 4.2.2. Defining a location and changing the location data ............................................................................................. 13 4.2.2.1. Creating a new location ........................................................................................................................... 13 4.2.2.2. Changing location data ............................................................................................................................ 13 4.2.2.3. Deleting location data .............................................................................................................................. 13 4.2.3. Defining a system and changing the system data (Internet INTelligence only) ................................................... 14 4.2.3.1. Defining a new system ............................................................................................................................ 14 4.2.3.2. Editing system data ................................................................................................................................. 15 4.2.3.3. Deleting a system .................................................................................................................................... 15 4.2.4. Defining a compressor and changing the compressor data ................................................................................. 15 4.2.4.1. Defining a new compressor ..................................................................................................................... 15 4.2.4.2. Editing compressor data .......................................................................................................................... 15 4.2.4.3. Deleting compressor data ....................................................................................................................... 16 4.3. Entering maintenance (not available in all versions) ....................................................................................................... 16 4.3.1. Edit a note ............................................................................................................................................................ 16 4.4. Archive - Viewing diagnosis data and maintenance data saved earlier .......................................................................... 17 5. Menu section: Diagnosis .........................................................................................................................................................18 5.1. Displaying the diagnosis data ......................................................................................................................................... 18 5.1.1. Archiving diagnosis data („INTelligence Direct“ only) .......................................................................................... 18 5.1.2. Printing diagnosis data ......................................................................................................................................... 19 5.2. Diagnosis screen: Winding temperature status and maintenance .................................................................................. 19 5.3. Diagnosis screen: Operating time and load requirements .............................................................................................. 20 5.4. Diagnosis screen: Error list ............................................................................................................................................. 21 5.5. Diagnosis screen: Compressor running time .................................................................................................................. 22 5.6. Diagnosis screen: Switch cycles ..................................................................................................................................... 22 6. Error / cause / remedy .............................................................................................................................................................23 7. General information .................................................................................................................................................................23

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Menu overview

1.

Operating Manual INTelligence

Menu overview Menu section

Fig. 1

Fig. 2

Main menu

• Input / ªSubmenus

Logon

• Entering the log-on data ªAfter the logon data has been entered, the display switches to the Overview menu section.

Overview

• Selecting the compressor ªSwitching to the compressor data ªSwitching to the archive ªSwitching to the diagnosis ªSwitching to the data sheet ªSwitching to the user data

Logon

Overview

Diagnosis

Fig. 3

Diagnosis

User data

Fig. 4

ªSwitching to the winding temperature and maintenance ªSwitching to the operating time and load requirements ªSwitching to the error list ªSwitching to the compressor running time ªSwitching to the switch cycles

• Entering/changing the user data

User data

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1.1.

Main menu: Logon (INTelligence Direct only)

Definitions of the symbols used Symbol

Meaning Add

Edit

Delete

Quit Back to overview

2.

Main menu: Logon (INTelligence Direct only) Prerequisite: User account has been created by the administrator.

When the program is started for the first time, the database already contains an administrator account. E-mail address:admin Password:

(Default: a password is not necessary)

1. Enter e-mail address. 2. Enter password. 3. Click Logon.

Fig. 5

Logon

After the logon has been successfully completed, the Overview main menu with the compressor selection dialog box appears.

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User data (INTelligence Direct only)

3.

Operating Manual INTelligence

User data (INTelligence Direct only) The program distinguishes between administrators and users, with different rights. Rights

3.1.

Administrator

User

Creating a new user



Changing or deleting the data of other users



Changing own data (name, password, e-mail)





Saving diagnosis data





User dialog box for administrators When the program is started for the first time, the database already contains an administrator account. E-mail address:admin Password:

(Default: a password is not necessary)

We urgently recommend changing this standard password and e-mail address when the program is used for the first time.

3.1.1. Creating a new user 1. Click the User data button. 2. Click the

button.

ª The combo box for selecting a user is inactive and all input boxes are empty. 3. Enter the first name and surname, e-mail address and password of the new user. ª The password can later be changed by the respective user or by the administrator. 4. If the new user is to have administrator rights, select the Administrator check box. 5. Click the Save button. ª The new user is entered into the database. ª The dialog box closes.

3.1.2. Changing user data 1. Click the User data button. 2. Select the user in the combo box. 3. Click the

button.

4. Change the first name and last name, e-mail address and/or password and administrator rights of the selected user. ª It is only possible to change the passwords of users, not of other administrators. If no new password is assigned, the old password remains valid. Exception: The selected user is the administrator who is currently logged in - he is able to change his own password. 5. Click the Save button. ª The modified data is saved in the database. 6. The dialog box closes.

3.1.3. Deleting user data 1. Click the User data button. 2. Select the user in the combo box. 3. Click the

button.

ª The message Do you really want to delete the user? Yes/No appears. 4. To confirm the deletion, click Yes. ª The user is deleted. Users that have already saved diagnosis data cannot be deleted.

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3.2.

Main menu: Overview

User dialog box for users

3.2.1. Changing own user data 1. Click the User data button. 2. Click the

button.

3. Change own first and last name, e-mail address and/or password. ª If no password is entered and repeated, the existing password remains valid. It is urgently recommended that each user changes his password prior to first time he uses the program. 4. Click the Save button. ª The modified data is saved in the database. 5. The dialog box closes.

4.

Main menu: Overview

4.1.

Start INTelligence

4.1.1. INT69® Diagnose via INTelligence Server For INT69® Diagnose you are able to install a data transmission that cyclically sends data to a server. The stored data can be accessed via Internet INTelligence. The first time an INT69® Diagnose unit is connected to the system, this INT69® Diagnose has to be assigned to a compressor in the database. 1. Start Internet INTelligence. 2. When starting for the first time the INTelligenceID must be entered (see chapter 4.1.1.1.). 3. When connecting an INT69® Diagnose for the first time, assign it to a compressor in the database (see chapter 4.2.). 4. Select a line to choose a compressor for which the data is to be displayed.

Fig. 6

Select compressor

5. Click the Archive button. If there is a red exclamation mark in front of the respective row, there is an error of the compressor.

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Main menu: Overview

Operating Manual INTelligence

4.1.1.1. Configuring the connection

Fig. 7

Verbindungsdaten eingeben

1. Click Connection button. 2. Check server URL. 3. Enter INTelligenceID. 4. Click Test button. ª When all data have been entered correctly, the following text appears: Connectivity test SUCCESSFUL! You may save the connection. 5. Click the Save button. ª The modified data are saved.

4.1.2. INT69® Diagnose via USB Gateway (INTelligence Direct) Up to 9 compressors or INT69® Diagnose units can be connected at the same time. The first time an INT69® Diagnose unit is connected to the system, this INT69® Diagnose has to be assigned to a compressor in the database. 1. Start INTelligence Direct. 2. Log on as user or administrator. 3. Connect the INT69® Diagnose to the USB port of the computer by means of a USB cable. ª also refer to item 4 in the installation manual. Troubleshooting: Driver installation. 4. When connecting an INT69® Diagnose for the first time, assign it to a compressor in the database (see chapter 4.2.). 5. INT69® Diagnose units that have already been assigned are identified by means of their unique serial number and the associated compressor information is displayed as tooltip at the compressor icon. 6. To select the compressor for which the data is displayed, click on a compressor icon (see chapter 4.1.2.1.). Please note: After the INT69® Diagnose unit is connected to the computer and the program is started, up to a minute can pass before all data of the INT69® Diagnose unit has been transmitted to the computer. During this period, some graphics cannot be displayed and some information cannot be analyzed yet. If this is the case, the program issues a corresponding message or indicates the respective data with a dash. If live data of the selected compressor is being displayed and not diagnosis data from the archive, the current date and time are displayed in the footer of the dialog box, as well as the rotating live display icon. Furthermore, the text Live appears at the top right of the dialog box.

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Main menu: Overview

4.1.2.1. Selecting the connected INT69® Diagnose/compressor

Fig. 8

Compressor selection

ª After the logon has successfully been completed, the selection of connected compressors or INT69® Diagnose units is displayed. ª Up to 9 compressors or INT69® Diagnose units connected to the computer are shown on the display. ª If a compressor has been assigned to the INT69® Diagnose, the compressor information is shown as tooltip when the mouse points at a compressor. Thus it is possible to easily check to which compressor the displayed data belongs.

Fig. 9

Compressor information

ª If no compressor has been assigned to the INT69® Diagnose unit yet, Unknown appears in the tooltip (for information on defining compressor data, see chapter 4.2.4.1.). 1. Click on a compressor icon to select a compressor for which the data is to be displayed.

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Main menu: Overview

Operating Manual INTelligence

The following compressor statuses are possible:

Fig. 10 Compressor information

Light grey compressor icon An INT69® Diagnose has been connected, but not enough data of the INT69® Diagnose unit has been transferred to the computer to enable unique identification of the INT69® Diagnose unit. Max. 30 seconds after the INT69® Diagnose has been connected to the computer and INTelligence has been started, the INT69® Diagnose is identified and the icon changes. Medium grey compressor icon with green INT69® Diagnose box The INT69® Diagnose unit has been identified. It signals no errors. Medium grey compressor icon with red INT69® Diagnose box The INT69® Diagnose unit has been identified. It signals an error. Dark grey compressor icon with green INT69® Diagnose box The INT69® Diagnose unit has been identified. It has been selected (after a click on the compressor icon). It signals no errors. Dark grey compressor icon with red INT69® Diagnose box The INT69® Diagnose unit has been identified. It has been selected (after a click on the compressor icon). It signals an error. Circle Interfaces at which no INT69® Diagnose has been connected.

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4.2.

Main menu: Overview

Assigning the INT69® Diagnose to a compressor The first time an INT69® Diagnose unit is connected to the system, this INT69® Diagnose has to be assigned to a compressor in the database. A compressor is defined by: • Serial number (type sign on the compressor) • MLG address (Internet INTelligence only, MAC address, see sticker on Modbus-LAN Gateway) • Modbus (Internet INTelligence only, set Adresse on DP-Modbus Gateway) • Supplementary information • Location (compressor location within the company) A company can have several locations. There can be several compressors at a location. With Internet INTelligence compressors can be combined to systems. 1. Select a compressor. 2. Click the Compressor data button. ª The compressor assignment dialog box appears.

Fig. 11 Compressor data assignment INTelligence Direct

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Main menu: Overview

Operating Manual INTelligence

Fig. 12 Compressor data assignment Internet INTelligence

3. Select a company or click

to enter a new company.

4. Select a location or click

to enter a new location.

5. Select a system or click

to enter a new location (bei Internet INTelligence only).

6. Select a compressor or click

to enter a new compressor.

7. Click the Assign button to assign the compressor data. 8. If you want to close the dialog box without assigning the compressor data, click the Cancel button.

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Operating Manual INTelligence

Main menu: Overview

4.2.1. Defining a company and changing the company data 4.2.1.1. Creating a new company

Fig. 13 Compressor data: Company

1. Click the

button to enter a new company.

ª The following dialog box appears:

Name of the company This entry is mandatory Additional information This entry is optional Customer number This entry is optional

Fig. 14 Creating a company

2. Click Save to apply the information. 4.2.1.2. Editing company data 1. Select a company. 2. Click

to edit the company data.

ª See the dialog box in Fig. 12. 3. Click Save to apply the information. 4.2.1.3. Deleting a company 1. Select a company. 2. Click the

button to delete the company.

ª The message Do you really want to delete the company? Yes/No appears. 3. To confirm the deletion, click Yes. ª Company is deleted.

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Main menu: Overview

Operating Manual INTelligence

4.2.2. Defining a location and changing the location data 4.2.2.1. Creating a new location After a company has been selected, its possible locations are shown. Just after a new company has been defined, no locations have been assigned to it yet, therefore no locations are displayed for the company.

Fig. 15 Compressor data: Location

1. Select a company. 2. Click the

button to create a new location.

ª The following dialog box appears:

Address data 1 This entry is mandatory Address data 2 This entry is mandatory Contact This entry is optional

Fig. 16 Creating a location

3. Click Save to apply the information. 4.2.2.2. Changing location data 1. Select a company. 2. Select a location. 3. Click

to change the location data.

ª See the dialog box in Fig. 16. 4.2.2.3. Deleting location data 1. Select a company. 2. Select a location. 3. Click the

button to delete location data.

ª The message Do you really want to delete the location? Yes/No appears. 4. To confirm the deletion, click Yes. ª Location is deleted.

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Main menu: Overview

4.2.3. Defining a system and changing the system data (Internet INTelligence only) 4.2.3.1. Defining a new system After a location was selected its possible systems are shown. A location which was newly defined has no systems assigned, hence no systems are shown for a new location.

Fig. 17 Compressor data-systems

1. Select a company. 2. Select a location. 3. Click the

button to enter a new system.

ª The following dialog box appears:

Name This entry is mandatory Serial number This entry is mandatory

Fig. 18 Defining a system

4. Click Save to apply the information.

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Main menu: Overview

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4.2.3.2. Editing system data 1. Select a company. 2. Select a location. 3. Select a system. 4. Click

to edit the system data.

ª See the dialog box in Fig. 18. 4.2.3.3. Deleting a system 1. Select a company. 2. Select a location. 3. Click the

button to delete the system.

ª The message Do you really want to delete the system? Yes/No appears. 4. To confirm the deletion, click Yes. ª System is deleted.

4.2.4. Defining a compressor and changing the compressor data 4.2.4.1. Defining a new compressor After a location has been selected, those compressors that have been assigned to this location are displayed. Just after a new location has been defined, no compressors have been assigned to it yet, therefore no compressors are displayed for the company.

Fig. 19 Compressor data: Compressor

1. Select a company. 2. Select a location. 3. Click the

button to define a new compressor.

ª The following dialog box appears:

Supplementary information This entry is optional Serial number (see type sign of the compressor) This entry is mandatory

Fig. 20 Creating a compressor

4. Click Save to apply the information. 4.2.4.2. Editing compressor data 1. Select a company. 2. Select a location. 3. Click the

button to edit the compressor data.

ª See the dialog box in Fig. 20.

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Main menu: Overview

4.2.4.3. Deleting compressor data 1. Select a company. 2. Select a location. 3. Click the

button to delete the compressor data.

ª The message Do you really want to delete the compressor data? Yes/No appears. 4. To confirm the deletion, click Yes. ª The compressor data is deleted.

4.3.

Entering maintenance (not available in all versions) Maintenance procedures performed on a compressor have to be documented, as the maintenance intervals are calculated based on the maintenance data. 1. Select a compressor. 2. Click Maintenance. ª The following dialog box appears:

Fig. 21 Maintenance

ª The maintenance procedures that have already been performed are displayed. 3. Click the Enter maintenance button. ª The current diagnosis data are saved to the database. ª The maintenance intervals are recalculated. ª The detection routine for deviations during operation is restarted. ª If the last detected error occurred prior to the maintenance, it is possible that manipulations are not being detected any more. Only the errors that have occurred since the last maintenance are evaluated.

Record This entry is optional The record can’t be changed once the data is saved. Note This entry is optional A note can be entered or edited later.

Fig. 22 Enter maintenance

4.3.1. Edit a note 1. Click the Edit button of the row where the note should be edited. ª See the dialog box in Fig. 22.

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Main menu: Overview

4.4.

Operating Manual INTelligence

Archive - Viewing diagnosis data and maintenance data saved earlier It is not necessary to have an INT69® Diagnose unit connected to the computer in order to view saved diagnosis data. 1. Click the Archive button. ª The following dialog box appears:

Fig. 23

Archive INTelligence Direct

Fig. 24

Archive Internet INTelligence

Alternatively select a compressor first. ª Below Select diagnosis data, a list of the times at which diagnosis data for the selected compressor has been saved is shown.

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Operating Manual INTelligence

Menu section: Diagnosis

2. Select a company. 3. Select a location. 4. Select a compressor. Click the Maintenance button (not available in all versions) to view a list with all maintenance procedures incl. date and time. To display the diagnosis data saved for a maintenance procedure, note the date and time, close the dialog box by clicking Cancel and continue at point 5. 5. Select the desired diagnosis data by clicking on the respective date. 6. Select Display selection to display the selected diagnosis data. In the case of archive data, the date at which this diagnostic data has been saved is displayed. The rotating live display icon is not visible. The word "Archive" appears at the top right of the window, instead of the word "Live". 7. Click the Archive button to return to the data selection. Click

to exit the archive.

8. With the Cancel button, you can close the current window.

5.

Menu section: Diagnosis

5.1.

Displaying the diagnosis data 1. Select a compressor. 2. Click the Diagnosis button. ª The current diagnosis data of the selected compressor is displayed.

Fig. 25 Displaying diagnosis data

3. Select the diagnosis screen by clicking the appropriate entries in the navigation bar on the right. ª Winding temperature and maintenance ª Operating time and load requirements ª Error list ª Compressor running time ª Switch cycles

5.1.1. Archiving diagnosis data („INTelligence Direct“ only) The current diagnosis data can be saved in the database for documentation purposes. 1. Click the Archiving button. ª The diagnosis data is saved in the database. ª The Data saved message appears. 2. Click the 18 of 24

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Menu section: Diagnosis

Operating Manual INTelligence

5.1.2. Printing diagnosis data The displayed diagnosis data can be printed. 1. Click the Print view button. ª A print preview is generated. This view can be printed by clicking the printer icon. 2. Close the print preview. ª Else the program cannot be continued.

5.2.

Diagnosis screen: Winding temperature status and maintenance

Fig. 26 Diagnosis screen: Winding temperature and maintenance

The following parameters are shown: •

Current winding temperature - Low - Raised - Critical - Standstill The winding temperature ranges are determined by the characteristics curve of the AMS sensor installed in the motor winding.



Error status If an error has occurred that has led to the compressor being switched off for protective purposes, the Error area has a red background. If there is no error, the background of the Error area is grey (see Fig. 26).



The due date for the next compressor maintenance and evaporator/condenser maintenance. - Compressor: The maintenance has to be performed half a year (4380 hours) after the previous maintenance or after the initial startup. - Evaporator/condenser: Depending on how much the compressor is used, the maintenance procedure has to be performed at the latest half a year (4380 hours) after the previous maintenance or after the initial startup. - More compressor operating time results in a shorter maintenance interval. If maintenance is overdue, the Compressor or Condenser area has a red background.



Operational deviation

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-

Menu section: Diagnosis

An operational deviation is a significant deviation from the previous behaviour during operation, e.g. a large increase in switch cycles per hour or a large increase in the compressor running times. It is only possible to detect operational deviations after more than 100 operation shutdowns (after the initial startup or after maintenance) have occurred. If an operational deviation has occurred, theOperational Deviation area has a red background. The number of days since a message has been issued is displayed. If no operational deviation has occurred, theOperational Deviation area has a grey background. No additional information (days) are displayed (see Fig. 26).



Manipulation - A manipulation has occurred if e.g. the PTC connections or the relay contacts have been bypassed. If a manipulation has occurred, the Manipulation area has a red background. If no manipulation has occurred, the Manipulation area has a grey background (see Fig. 26).

5.3.

Diagnosis screen: Operating time and load requirements

Fig. 27 Diagnosis screen: Operating time and load requirements

The following parameters are shown: •

Operating time and load requirements The operating time is the sum of the times for low, raised and critical temperature.



• •

Running times of the motor under - low temperature - raised temperature - critical temperature Standstill times Operating time rate The operating time rate is the ratio between the operating time and the total time (operating time + standstill time). All four times are displayed in a pie chart.

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Menu section: Diagnosis

5.4.

Operating Manual INTelligence

Diagnosis screen: Error list

Fig. 28 Diagnosis screen: Error list

The following parameters are shown: • • • • •

Number of fault switch-offs. Number of operational switch-offs. Total number of switch-offs. The running time since the last error that occurred. List of errors that occurred, in reverse order of occurrence (most recent error at the top). The time in between errors is displayed. Max. the last 20 errors are shown. Click the

or

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arrow buttons to scroll through the error list.

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5.5.

Menu section: Diagnosis

Diagnosis screen: Compressor running time

Fig. 29 Diagnosis screen: Compressor running time

The distribution of the compressor running times is shown.

5.6.

Diagnosis screen: Switch cycles

Fig. 30 Diagnosis screen: Switch cycles

The following information is displayed: • •

The red bar shows the compressor's highest number of switch cycles per hour for today and the previous 6 days. The yellow bar shows the number of switch cycles per 24 hours. The indications are based on the system time of INT69 Diagnose.



The first yellow bar shows the number of switch cycles during the current hour.

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Error / cause / remedy

6.

Operating Manual INTelligence

Error / cause / remedy Error

Cause INT69®

Diagnose unit is A connected not being detected.

Remedy

It is not sending any data.

Pull the USB plug of the adapter out of The interface is made available to other the USB port of the PC. applications after 10 seconds. Wait at least 15 seconds. Insert the USB plug again. Timing problems of the PC when detec- Quit the KRIWAN INTelligence softting USB devices ware and subsequently restart it.

7.

The program is not reacting.

Print view is still open in the background.

Close the print view.

The print view is ended with an error message.

System files are missing on the computer.

Install CRRuntime_32bit_13_0_1.msi.

General information You can find the current version on www.kriwan.com at INTelligence (order no. 02 A 365). Technical support (+49) 7947 822 55 [email protected]

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Operating Manual INTelligence

KRIWAN Industrie-Elektronik GmbH Allmand 11 • D-74670 Forchtenberg Telefon (07947) 822-0 • Telefax (07947) 1288 e-mail: [email protected] • home: www.kriwan.com

General information