Gain leaders’ trust to sharpen the human capital agenda
Navigate across contexts to create tangible impact
Understand business imperatives, connect people initiatives
Alumni refer someone for an AHLC course
Flagship certificate courses for HR professionals
Is the median participant experience
Bespoke HR capability journeys for organizations
Alumni feel empowered to drive business results
HR leaders are a part of our alumni community
HR professionals have received training via our courses
Comprehensive Assessment
Assignment
Learning Lab
Online Discussion
E-Learnings
Registration
What gets measured then?
What gets measured now?
• Employee satisfaction: rational response
• Employee engagement: rational and emotional response
• How things are • Measures of morale • Current state
Insights gained then.. • Poor information on where to act • Not able to assess impact of change • Not linked to business results • De–valued HR approach to business leaders
• Core areas and what makes your business stronger and weaker in each • Current state and gap to future desired state
Insights gained now.. • Identifies drivers that influence Engagement the most • Estimates impact and determines future action priorities • Delivers focused, measurable and targeted action plan to business leaders
Engagement Are we creating the environment where the right people want to be?
Alignment Do we have the right people doing the right things to reach our goals?
Attract & Acquire
Embed employer brand in talent marketplace
Align & Focus
Drive strategic traction with an engaged team
Develop & Equip
Gear employees for future readiness
Reward & Retain
Create a fulfilling employment deal
Test hypothesis
Engagement Experience Hear employee voice on foundation and differentiator drivers • • •
Communication Work tasks Talent & Staffing
• • •
Reputation People Manager Senior Leadership
Engagement Outcomes Understand and map employee behavior dimensions with engagement • • •
Saying positively about organization Have intense sense of belonging Are motivated and exert efforts
Business Outcomes Improve by driving engagement and refining talent priorities • • •
Retention Productivity Wellness
• • •
Customer Satisfaction Total shareholder return Revenue growth
Critical Thinking
Identify linkages Understand priority areas Focus on key demographics
Partner with HR to drive engagement improvement Empower with insights
Organization
BU / Function
Engage key stakeholders
Enhance employee experience
Manager / Team
Act as a fulcrum to drive team’s engagement
Align programs for an engaging employee experience
Enable work environment
Set a target for team engagement
Review manager scorecard Partner with managers to create and drive action plans
Enable managers to effectively use resources to spur employee progress
Empower managers to improve team engagement
Evaluate paths to boost engagement
Agree on actions and timeframes
Purpose Step up Stabilize Energize
Connect Be real Critical Experiences Understand the impact of critical experiences on leaders
Engage: gain leaders’ trust by being credible
Guiding Beliefs
Displayed Behaviors
Serve
Help leaders to share empowering beliefs
Enable leaders to focus on engaging behaviors
Grow
Listen: understand experiences & beliefs
Frame: storyboard options
Envision: paint the impact of improvement
Commit: handhold improvement journey
Engage to Align
Uncover Insights
Day 1
Embed Engagement
Day 2
Cascade Improvement
Final Assessment
Assessment
Learning journey spanning across four contact classes and a comprehensive online assessment Online Learning Modules*
Online Discussion Boards*
VIA Voice, Insights, Action Aon’s Engagement Reporting Tool *Active for one year
Final Assessment
Assignments
Class Participation
Quiz
•
Final Assessment can only be taken after attending all four modules
•
Minimum 50% is required in the final assessment
•
At least 50% aggregate score is required to complete the certification
Engage to Align Align your employees with organization mission
Objectives •
Understand the linkages between business strategy and human capital strategy; and the impact on HR programs and priorities
•
Analyze strategic talent priorities under the broad themes of market maturity, organization readiness, and organization aspiration
Outcomes •
Design an effective listening architecture to understand the intellectual and emotional involvement of employees
•
Champion engagement by showcasing benefits and charting your organization's journey
•
Get a holistic view of the employee engagement lifecycle using Aon's approach to engagement
•
Explore the link between engagement drivers, engagement outcomes and business outcomes
•
Map the impact of engaged employees on strategic traction and business results
•
Appreciate and plan for nuanced needs and priorities for different employee segments
Uncover Insights Interpret engagement results to drive outcomes
Objectives •
Understand the business linkage of talent priorities to frame hypotheses around engagement
•
Understand key phases in an engagement project: program architecture survey administration, analysis and insights, and action planning
Outcomes •
Practice how to measure and analyze results using Aon’s engagement model
•
Plan initiatives around engagement: emerge as the primary owner of engagement measurement
•
Analyze results to identify areas which drive and sustain engagement
•
Manage the key success factors to drive leader buyin and boost employee participation
•
Generate actionable insights at an organization, business unit and team level
•
Articulate how engagement insights impact business goals and human capital imperatives
Embed Engagement Anchor the engagement improvement journey
Objectives •
Present engagement results to leadership with the objective of making progress on the engagement improvement journey
•
Facilitate leadership discussion on focus areas: address systemic barriers and amplify enablers at an organizational level
Outcomes •
Build organizational capability to carry forward the engagement journey through a team of internal champions
•
Use insights from engagement survey as a starting point to review and refine HR policies and programs
•
Anchor the engagement improvement journey
•
Make senior leaders, people managers and HR equally responsible and accountable
•
Fortify tenets of employment promise that resonate with employees; refine tenets that don’t
•
Learn to plug the gaps in the employee experience across the employee lifecycle
Cascade Improvement Advise leaders and partner with managers
Objectives •
Facilitate creation, interpretation and dissemination of leaders' and managers' scorecards
•
Advise leaders on their transformation by looking at critical experiences, guiding beliefs and displayed behaviors
•
Help managers connect the employee value proposition with positive aspects of an organization to create a sense of purpose for the employees
•
Articulate role and set accountabilities of leaders and managers to drive engagement
Analyze results to guide leaders and managers to create teamlevel plans
•
Emerge as leaders’ confidant by handholding transformation to engaging leadership
•
Coach managers to drive create action plans and partner with them to drive team interventions
•
Review progress: drive behavioral change through development plans
•
Outcomes
Anandorup Ghose leads Aon Hewitt’s Rewards practice for South Asia. Prior to this role, he managed several client relationships in the Middle East, Asia Pacific and India in the areas of executive compensation design and benchmarking, long term incentive plan design, sales incentive plan design, governance structure definition, remuneration committee advisory etc. Moreover, he has also worked on some large scale merger integration projects with clients in the region, primarily in the field of telecom, financial services and oil and gas. His key clients include the Aditya Birla Group, Mahindra, Genpact and Tata Consultancy Services.
Anandorup is a regular speaker at several executive compensation forums in industry associations such as All India Management Association, FICCI, and Anchorage Society for Human Resource Management. He is ardent reader of the Economist and whenever time permits he loves to travel and experience new cultures.
Anandorup Ghosh Dean, Aon Hewitt Learning Center
Anandorup's Mantra Culture eats strategy over breakfast
Peter Drucker
Tarandeep leads Aon Hewitt's Culture & Engagement practice, apart from consulting with clients on defining their business transformation journey through people initiatives. HR strategy alignment, organization structuring, leadership capability, learning academies and employer brand are focused areas of his expertise. He has also worked in the area of M&A, managing change & transformation, performance management and rewards strategy & design. He partners with leading industry forums as a thought leader and is a speaker at several annual seminars and international HR forums. Some of his recent clients include Cognizant, Dell, Reliance, Janalakshmi Finance, SLK Software, Indigo and Airtel. Tarandeep is an MBA in HR from Xavier Labor Relations Institute (XLRI), Jamshedpur. He is a Certified Hogan coach and Post Graduate in French. He holds bachelor degree in Economics, Statistics and Mathematics.
Tarandeep Singh Partner, Practice Leader Engagement & Culture
Tarandeep's Mantra Enable your leaders to build a strategy-aligned culture that delivers long-term success
Anon
Ajith leads the delivery of Aon Hewitt’s Engagement & Culture Practice nationally. He is instrumental in ensuring that Aon Hewitt’s delivery is always cutting edge and is consistently finding new levels of quality and depth of advisory. Ajith has worked extensively with Senior Leadership teams across India and in the APAC region in shaping organizational thinking and actions on engagement and culture. His experience spans sectors ranging from BFSI (NBFCs, Insurance, Mutual Funds, Banking), Pharma, FMCG, Engineering and Manufacturing. Ajith has leveraged his experience of both the consumer and employee dynamics to work on frameworks that tangibly link the two, while employing analytics to explain effective business linkage. A certified Strengths performance coach, Ajith has advised Senior Leaders in enhancing their own effectiveness to personal and organizational advantage. Ajith writes extensively in leading HR publications and is a guest speaker at industry forums such as CII and SHRM. He is an Electronics Engineer with a post graduation from Narsee Monjee Institute of Management Studies (NMIMS).
Ajith Nair Delivery Lead, Engagement and Culture
Ajith’s Mantra Truly engaging organizations help employees find a purpose and empower them to live it everyday!
Self
Saurabh is a Senior Consultant at Aon Hewitt and in his current role manages the Engagement practice in North India. In his close to 10 years of experience, he has worked with organizations on helping them better leverage their people resources for achieving superior business outcomes. Saurabh has partnered with client organizations to help them create a highly engaged and productive workplace, articulate and activate their organizational values, enable a compelling employer brand, and further leadership and managerial capability. He has worked across sectors and geographies (India, Middle East, Europe, US and South East Asia). He draws on his professional and academic experience to bring forth a view that is aligned to business priorities and creates maximum positive impact for individuals, teams and organizations as a whole. Prior to joining Aon Hewitt, Saurabh has worked with People in Business, Gallup & HCL Technologies. Saurabh holds dual masters, with specialization in Management & Organizational Analysis from the University of Warwick, United Kingdom and an MBA in Marketing & Systems from the International Management Institute, New Delhi.
Saurabh Gahrotra Senior Consultant, Engagement and Culture
Saurabh’s Mantra There is no substitute for hard work
Thomas Edison
Learning Center Classroom sessions 16 hours
Online Discussion Board Active for one year
Course Calendar Click to view
Participant Handbook Pre-reads 6 hours
Terms & Conditions Click to view
Certification Aon Hewitt Certified Engagement Expert
Connect with us
[email protected] 011 39585050
Course Fee (inclusive of taxes)
₹45,000 Participation will be confirmed post payment
Aon AHLC Inquiry Mailbox:
[email protected] Amit Kumar:
[email protected]