FBLA HOSPITALITY MANAGEMENT. Performance Rating Sheet. (Mark one ... case study synopsis OR defines the problem(s) ... management/ hotel sales/ market...
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(Mark one score per row AND write score in the Points Earned column. Use Tie Breaker column to add or subtract points to break ties.) Not Below Meets Exceeds Points Tie Demonstrated Expectations Expectations Expectations Earned Breaker No description or case study synopsis provided no problems defined
Demonstrates understanding of the case study and defines problem(s) to be solved
0
Describes and provides case study synopsis OR defines the problem(s) 5
Identifies alternatives and the pro(s) and con(s)of each
No alternatives identified
Identifies logical solution and aspects of implementation
No solution identified
0
7
0
Alternative(s)given but pro(s) and/or con(s) are not analyzed
Solution provided, but implementation plan not developed 7
Demonstrates expertise of case study synopsis AND definition of the problem(s)
Describes and provides case study synopsis AND defines the problem(s) 10
15
At least two alternatives given and pro(s) and con(s) are analyzed 14
20
Feasible solution and implementation plan developed and necessary resources identified
Logical solution and implementation plan provided and developed 14
Multiple alternatives given and multiple pros and cons analyzed for each
20
Demonstrates knowledge and understanding of the event competencies: Operation and management/ hotel sales/ marketing concepts/ human resource management/ environmental, ethical, global issues/customer service/ legal issues, finances, budgeting/ current trends/types of markets and customers
No competencies demonstrated
0
One or two competencies are demonstrated
7
Four or more competencies are demonstrated
Three competencies are demonstrated
14
20
Delivery Skills Statements are wellorganized and clearly stated
Demonstrates selfconfidence, poise, assertiveness, and good voice projection
Demonstrates the ability to effectively answer questions
Presenter(s) were prepared, but flow was not logical
Presenter(s) did not appear prepared 0
3
Presenter(s) did not demonstrate selfconfidence 0
Presenter(s) demonstrated self-confidence and poise 1
Unable to answer questions 0
Does not completely answer questions 3
Presentation flowed in a logical sequence, statements were well organized
Presentation flowed in logical sequence 7
10
Presenter(s) demonstrated self-confidence, poise, good voice projection, and assertiveness
Presenter(s) demonstrated self-confidence, poise, and good voice projection 3
5
Interacted with the judges in the process of completely answering questions
Completely answers questions 7
10
Performance Subtotal (100 max)
Penalty Points (Mark all that apply) Dress Code not followed
-5
Event Guidelines not followed
-5
Total Penalty
Grand Total Objective Test Score (to be used in the event of a tie)
