1 Jan 2010
Project Management Plan Resident Management System (RMS) and Quality Control System (QCS)
RMS Support Center (760) 247-0217 - Voice (760) 247-2547 - Fax
2 Jan 2010
Table of Contents
Table of Contents.......................................................................................................... 2 Resident Management System ..................................................................................... 3
Project Management Plan - Purpose .............................................................3 Authorization for RMS....................................................................................3 History of RMS...............................................................................................3 Current Mission Requirement ........................................................................3 Description of RMS........................................................................................4 RMS Development Resources.......................................................................4 RMS Interfaces ..............................................................................................4 Resource Requirements ................................................................................5 Roles and Responsibilities ............................................................................................ 5
RMS Software Development Contractor ........................................................5 RMS Center - Project Manager......................................................................5 RMS HQUSACE POCS .................................................................................5 RMS POC Functions .....................................................................................6 RMS SA Functions ........................................................................................6 RMS DBA ......................................................................................................6 RMS User Group ...........................................................................................6 User Group Functions ................................................................................7 User Group reporting of RMS errors ..........................................................7 User Group Goals ......................................................................................7 Short Term Goals ...................................................................................7 Intermediate Term Goals ........................................................................7 Long Term Goals....................................................................................7 Workshops.....................................................................................................8 Listing – RMS MSC & District POC’s.............................................................8 RMS Business Rules and Guidelines ......................................................................... 14
General Guidelines ..................................................................................14 Above-the-Line Operations ......................................................................15 Below the Line Operations .......................................................................15 RMS Training .............................................................................................................. 16
3 Jan 2010
Resident Management System
Project Management Plan - Purpose The purpose of this Project Management Plan is to provide the general policies and procedures for the execution of project management activities for the Resident Management System, Los Angeles District, U.S. Army Corps of Engineers. For the purposes of this plan, the terms “Resident Management System” includes both the software program encompassing the Government system (RMS) and the Contractor system (QCS). Authorization for RMS In November 1998 MG Genetti approved the deployment of a Windowsbased RMS as the standard system for supporting all construction management in USACE. History of RMS RMS began as a DOS-based local construction management system in the Los Angeles District and was ultimately selected for development into a USACE-wide standard system. In 1996 a fully functional DOS version of RMS was developed and used on a voluntary basis at many District Offices. In 1997 the DCG made a decision to integrate RMS with CEFMS and PROMIS. In 1998 a phased fielding of a basic version of RMS (Windows version) was authorized by HQUSACE. Current Mission Requirement This office, the RMS Center, is required to support the Resident Management System (hereafter, RMS) on behalf of Headquarters, U.S. Army Corps of Engineers (USACE). RMS is designated as the USACE standard construction management information system. It focuses on the construction phase of project management and will provide comprehensive support for construction managers. It interfaces with other key USACE systems such as PROMIS and CEFMS and later with the Standard Procurement System (SPS) that is replacing SAACONS. It now applies to all construction contract work managed by field construction offices (area, resident, project offices) regardless of type of program, funds, or contract. It will also send construction status information to PROMIS for review and decision-making by project managers and commanders at all levels of USACE.
4 Jan 2010
Description of RMS RMS is a quality management and contract administration system designed by a Resident Engineer to help his staff complete their mission. The system provides an efficient method to plan, accomplish and control contract management by integrating job specific requirements, corporate technical knowledge, and management policies. The emphasis of RMS allows front line field personnel to concentrate on their primary functions, such as on-site quality assurance, customer care, preparation of modifications, safety regulations etc., while accomplishing routine administrative tasks. Many of the reports created by RMS such as pay estimates, quantity variations and modification documents, are required documents that are used during daily operations. Additionally a wide range of management reports have been specifically created to assist field personnel assess project status and recognize appropriate actions. The power of RMS comes not only from its ability to assist staff in completion of their tasks, but also in its ability to give the Resident Engineer an objective overview of contract and program status. RMS achieves this through the following: •
Comprehensive job-specific plan – RMS creates a sound plan using lessons learned from previous jobs, eliminating problems and providing a method of objective measurement.
•
Practical Implementation Tools – The right set of tools enables the staff to do a better job and be more productive. Because the system assists in performing the work, it also records the plan and keeps it current.
•
Control and evaluation – RMS provides the ability to recognize and prevent problems, modify the plan, or take corrective action.
•
Target Audience – The target audience for RMS is the RE and his staff, rather than upper management. The advantages of the wider, lower level audience is that key information go directly to its end user. Production gains are multiplied and the accuracy of the data is improved.
RMS Development Resources GSA contract software programmers are using C++ and Oracle ® database software to accomplishing RMS development. Borland/Interbase ® software is utilized for the Contractor QCS software. Microsoft Word ® is being employed to link standard documents to RMS. RMS Interfaces •
CEFMS – RMS is able to perform electronic exchange with CEFMS. The downloads, include financial data, and uploads include Contractor Progress Payment Requests. It also allows electronic downloading of
5 Jan 2010
submittal registers from SPECSINTACT for compilation of the Submittal Register (ENG Form 4288), •
PROMIS – The RMS-PROMIS interface enables uploading of construction phase information to PROMIS users. This interface also gives PPDS users access to construction phase information.
•
SPS – The RMS-SPS interface is currently under development. The interface will allow mods to be uploaded to SPS and contract awards to be downloaded to RMS.
Resource Requirements The RMS Center will require program development, training, travel, software/hardware acquisition, and miscellaneous operating expenses. The total annual budget cost for the RMS Center to function is currently at $2,496,000.00. This includes PRIP payback in the annual amount of $250,000. Development and RMS Center support costs are recovered via an annual site license fee. Application of this site license charge took effect at the start of FY 99; based on approval to deploy RMS Guidance on RMS site license fees was provided to commands by HQUSACE Resources Management Directorate in November 1998. Roles and Responsibilities
RMS Center - Apple Valley, California Mr. Haskell L. Barker, Project Manager RMS Software Development Contractor Eric Holland- Development Manager and Lead Developer (GSA Contract) CACI, Inc. 201 West Ponte Dr, Suite 3 Bellville, IL 62226 RMS HQUSACE POCS Technical Policy Branch-Develops engineering and construction management technical policies and guidance for new construction, facility operations, maintenance and repair. Robert Chesi, Chief Construction Team Jim Lovo, RMS Functional POC Technology Integration Branch-Identifies USACE needs for improved technology or processes to enhance program execution related to
6 Jan 2010
architectural, engineering, construction, environmental, operations, maintenance and repair techniques and materials. MK Miles, Branch Chief, AIS Technical Karl Klonowski, RMS Technical POC RMS POC Functions The RMS District POC coordinates training between district offices and the RMS Center. Training is accomplished on site and conducted by Training Coordinator and qualified COE personnel. Participates in monthly conferences calls with RMS Project Manager and Lead Developer. Reports problems and errors to RMS help desk during testing phase of RMS updates. RMS SA Functions Coordinates installation and update of new versions of RMS in conjunction with RMS Center. Creates RMS passwords and access rights for district RMS users. RMS DBA Installs and updates RMS database. Sets up RMS training database at onsite training locations. RMS User Group Each Major Subordinate Command selects a representative to participate in the RMS User Group. Members meet quarterly via teleconference call. The RMS Center also sponsors an annual meeting that is attended by all members of the User Group. The User Group convenes to discuss and exchange input and feedback concerning future RMS/QCS program direction and implementation. The focus is placed on setting common goals that will improve and sustain the life of the system.
Current User Group Members • • • • • • • • • • • •
Ed Powers Bill Gilmour Glen Lemoine Paul Cooper Bill Thievon/Mike Bosley John Herem/John Reid Dorinda Won Jack Cook Gary Browder Larry Smith Jason Price Barry Morley
HNC LRD MVD NAD NAU NWD POD SAD SAM SPD SWD TAC
7 Jan 2010
User Group Functions Enhancement Recommendation – This group recommends future enhancements to RMS and QCS through open discussion forum. These proposals come from field personnel that report directly to the members of the User Group. The enhancements are based on user suggestions they consider most important, useful and feasible in completing their daily missions when using RMS and QCS. Group members set a timeline of priorities for execution of new enhancements to the program. The priority is established based on a consensus decision made by the User Group attendees. Software enhancements are presented to the RMS Project Manager and Contract Lead Developer for assessment and potential for implementation. User Group reporting of RMS errors The User Group reports errors to the Project Manager and Lead Developer. These error reports originate from COE district offices that encounter problems during RMS use. The errors are forwarded to the RMS Help Desk for evaluation. Upon evaluation and correction, an updated version of RMS is issued to all COE field offices for installation. User Group Goals The User Group sets goals that will be met by the RMS development team. The goals are broken down into three groups: short, intermediate, and long term. •
•
Short Term Goals Short-term goals consist of minor error correction and construction of essential RMS components. Intermediate Term Goals Intermediate goals are made up of confirmed future components that will eventually be incorporated into the system.
Long Term Goals • Long-term goals include future enhancements that are in an early planning stage or have not received a commitment from the development team. Projected Short Term Goals: Implementation of Quality Control System SPS (PD²) Interface Batch export to CEFMS/PROMIS Contract Reports Contract Closeout Management Summary Reports
8 Jan 2010
Projected Intermediate Goals: Multi-part Modifications QA Stand-Alone Module Support of Dredging Contracts Multiple NTP/Completion Dates AE Liability check/amount for Modifications
Projected Long Term Goals: Optional Placement/Scheduling Curves Design Module MCACES Import of Real Property Schedule Analysis Management Overview P2-Promis Replacement Support Documents for Changes/Mods Copy BCD/MOD from one contract to another Data Dictionary/Interface Dataflow Assignment of Submittal Reviewers Two-way RFI’s Submittal Transfer to Customer Back /Restore Contracts Web-based Reporting Lessons Learned
Workshops Workshops are coordinated and facilitated by the RMS Center to provide instruction on new enhancements and features that are introduced into the RMS and QCS programs. Future workshops include the following: • Management Reports Workshop • Financial Workshop • Dredging Contracts Workshop Listing – RMS MSC & District POC’s
9 Jan 2010
OFFICE
ORGANIZATION
POC SA
TELEPHONE NO.
DBA POC TOM DEJA ALT POC STEVE O’HARA NESTOR REINA
(513) 684-2996 (513) 684-3803 (847) 688-4431
HUNTINGTON
POC HUGH PITTMAN ALT DENNIS HUGHES SA HUGH PITTMAN DBA LEE OXLEY
(304) 399-5127 (304) 949-1934 (304) 399-5127 (304) 399-6927
CELRL
LOUISVILLE
POC BILL GILMOUR ALT POC KIRK DAILEY MILLER MOORE SA PAT JUDD
(502) 315-7216 (270) 798-9154 (859) 441-0847 (502)315-6553
CELRN
NASHVILLE
POC JEFF HITCHCOCK ALT POC BILL DEBRUYN JOHNNY WILMORE SA JEFF HITCHCOCK
(615) 736-7914 (423)875-5027 (615)736-5268 (615) 736-7914
CELRP
PITTSBURGH
POC JOE ELWELL ALT BRYAN CICCOCIOPPO SA JOE ELWELL DBA GREG BURNS
(412)395-7533 (412)395-7253 (412)395-7533 (412)395-7404
CELRB
BUFFALO
POC RYAN LENIHAN ALT POC BRIAN STEILS SA RYAN LENIHAN
(716) 879-4397 (716) 879-4421 (716) 879-4397
CELRC
CHICAGO
POC LIZ NEWELL POC BRIAN MCLEOD
(312) 846-5494 (312) 846-5491
CELRE
DETROIT
POC RICHARD SMIT ALT LEIGHANN RYCKEGHEM SA RICHARD SMIT
(313) 226-2979 (313) 226-6371 (313) 226-2979
CEMVD
MISS’PPI VALLEY DIV
POC DONNA URBAN ALT YOLANDA ARTHUR SA JIM GARNER-CONT DBA STEVE FRANK
(504) 862-1249 (601) 634-5872 (601) 634-7970 (309) 794-5250
CEMVM
MEMPHIS
POC DEL WARFIELD ALT BRENDA WATKINS
(901) 544-0656 (901) 544-0833
CELRD
LAKES & RIVERS DIV
CELRH
10 Jan 2010
SA
DEL WARFIELD
(901) 544-0656
CEMVN
NEW ORLEANS
POC GLENN LEMOINE ALT BETH CAVALERO BEATRIX CAVALERO SA ROBIN DYKES
(337) 291-3009 (504) 862-2932 (504) 862-2932 (504) 862-1289
CEMVS
ST. LOUIS
POC CHRIS LEFFELER ALT JEFF DERRICK SA CHRIS LEFFELER
(573) 898-5356 (573) 204-7770 (573) 898-5356
CEMVK
VICKSBURG
POC KEVIN PACE
(601) 631-5121
CEMVR
ROCK ISLAND
POC JOANNE TRAICOFF ALT DENNIS HAWLEY SA JOANNE TRAICOFF
(309) 794-5250 (309) 794-5315 (309) 794-5250
CEMVP
ST. PAUL
POC JACKSON HOFFMAN ALT POC MARK KOENIG SA ANDREW BEAUDET
(507)454-6150 (651)290-5587 (651) 290-5642
CENAD
CENAB
N. ATLANTIC DIV BALTIMORE
POC GUY JEAN-BAPTISTE POC JOHN STEVENS ALT POC SAL VITALE SA RANDY SITTON
(718) 491-8755 (717) 770-7312 (410) 962-2967 (410) 962-5109
CENAN
NEW YORK
POC RUDY KHALIL ALT POC FREDDY BILBAO SA RUDY KHALIL DBA JEAN HUI
(917) 790-8578 (917) 790-8361 (917) 790-8578 (917) 790-8578
CENAO
NORFOLK
POC KELLIE JONES ALT POC HARRY MCCORD SA KELLIE JONES MELINDA WORRELL
(757) 201-7537 (757) 878-1376 (757) 201-7357 (757) 201-7783
CENAP
PHILADELPHIA
POC THOMAS J. DEVLIN SA THOMAS J. DEVLIN
(215) 656-6619 (215) 656-6619
CENAE
NEW ENGLAND
POC PAUL COOPER ALT POC PAUL L’HEUREUX SA PAUL COOPER DBA PATTY PRICE
(978) 318-8262 (978) 318-8242 (978) 318-8262 (978) 318-8226
11 Jan 2010
CENAU
EUROPE
POC BILL THIEVON ALT POC MIKE BOSLEY SA MIKE BOSLEY DBA ROBERT JORDAN JIM GLINES
011-49-611-816-2726 011-49-611-816-2743 011-49-611-816-2743 011-49-611-816-2341 011-49-611-816-2492
CENWD
NORTHWEST DIV
POC ERIC ARNDT ALT POC JIM CUMPER
(402) 697-2413 (402) 697-2530
CENWK
KANSAS CITY
POC JOHN CICHELLI ALT POC DARLENE YOUNG SA JOHN CICHELLI DBA LAURA MORROW
(816) 389-3191 (816) 389-3044 (816) 389-3191 (816) 389-3416
CENWO
OMAHA
POC GLEN STINN ALT POC JIM OLSEN SA GEORGE PAPPAS DBA LINDA MORRIS
(402) 221-4166 (402) 221-4247 (402) 221-3010 (402) 221-3118
CENWP
PORTLAND
POC KAREN RUTHERFORD ALT POC DEB PETERSON SA ANTHONY GORDON DBA ROBERT TAYLOR
CENWS
SEATTLE
CENWW
WALLA WALLA
CEPOD
CEPOF
PACIFIC OCEAN DIV FAR EAST
(503) 374-8250 (503) 808-4420 (503)492-3570 (503) 808-5053 (503) 808-4977 POC JAMES DREXLER (509) 244-5571 X1238 ALT POC ADRIANNE MURPHY (206) 764-7675 SA KAREN MORGAN (206) 764-6086 POC DUANE WEST ALT POC SA DUANE WEST
(509) 527-7078
POC ROD MARKUTEN
(808) 438-9737
POC WON-KYUN SIN
DSN 315-725-5553 82-2-7915-5553 DSN: 315-7217200/7202
ALT POC SONG BLISS
(509) 527-7078
SA WON-KYUN SIN DBA SONG BLISS CEPOH
HAWAII
POC DORINDA WON ALT POC DIANE MITSUI SA DORINDA WON
(808) 438-8379 (808) 438-1253 (808) 438-8414
12 Jan 2010
CEPOJ
JAPAN
POC MIWA YOSHITAKA SA DBA MASAHIRO DOBASHI
011-81-46-407-4884
(907)384-7944 (907)384-7949
011-81-46-407-5293
CEPOA
ALASKA
POC KELLY BROOKSHIRE ALT POC SHARON THOMAS
OFFICE
ORGANIZATION
POC
CESAD
S. ATLANTIC DIV
POC SILVERIO CARANTO ALT POC GREG BAER SA ELTON SHIN DBA ELTON SHIN
(404) 562-5129 (404) 562-5105 (404) 562-5073
CESAC
CHARLESTON
POC TOM TULLIS ALT POC MIKE JOHNSON SA TOM TULLIS
(843) 329-8128 (843) 329-8214 (843) 329-8128
CESAJ
JACKSONVILLE
POC ROBERTO CHEVRES WILL SMITH ALT POC BRUCE TAPPMEYER SA ROBERTO CHEVRES
(904) 232-3278 (904) 232-3142 (904) 232-2665 (904) 232-3278
CESAM
MOBILE
POC GARY BROWDER ALT POC JEFFREY MASON SA GARY BROWDER
(251) 690-2916 (251) 690-2190 (251) 690-2916
CESAS
SAVANNAH
POC JACK COOK ALT POC BILL BILLARD SA JACK COOK
(912) 652-5004 (912) 652-5096 (912) 652-5004
CESAW
WILMINGTON
POC PHILLIP KADALA ALT POC SHEILLA FIGGINS SA SHEILLA FIGGINS
(910) 251-4464 (951) 251-4583 (910) 251-4583
CESPD
POC SUSAN SWABACKER
(415)977-8032
CESPL
SOUTH PACIFIC DIV LOS ANGELES
POC ROB CASKIE ALT POC GREG SCHULTZ SA ROB CASKIE
(702) 879-3300 (858) 569-5238 (702) 252-4160
CESPK
SACRAMENTO
POC MAY OKUHARA
(916) 649-0133 x 3015
TELEPHONE NO.
13 Jan 2010
ALT POC BRENDAN DINGMAN SA MAY OKUHARA DBA FRANK PONTILLO
(916) 649-0133 x3018 (916) 649-0133 (916) 557-7051
CESPN
SAN FRANCISCO
POC VAL GUTIERREZ ALT POC ROBERT SMITH SA VAL GUTIRREZ DBA WPC
((415) 289-3310 (415) 289-3313 (415) 331-0404X302
CESPA
ALBUQUERQUE
POC JAMIE NEZ ALT POC ELAINE TAYLOR SA CINDY ROMERO
(505) 342-3448 (505)342-3444 (505)342-3114
CESWD
CESWF
SOUTHWEST DIV FORT WORTH
POC MANUEL FANO-CONST POC JASON D. PRICE ALT POC TOM BANCROFT SA TOM BANCROFT
(214) 767-2353 (817) 886-1655 (817) 886-1946 (817) 886-1946
CESWG
GALVESTON
POC FRANCHELLE CRAFT ALT MIKE RAWLS JOHN CURTIS SA FRANCHELLE CRAFT MIKE RAWLS
(409) 766-3976 (409) 766-3854 (409) 766-3091 (409) 766-3976 (409) 766-3854
CESWL
LITTLE ROCK
POC DUSHAN MRJDA ALT ROD GARNER SA DUSHAN MRJDA
(501) 324-5564 (501) 988-4153 (501) 324-5564
CESWT
TULSA
POC BARRY PYLES ALT PETER KOZAK SA BARRY PYLES
(918) 669-7039 (405) 610-4840 (601) 669-7039
CEHNC
ENGINEER CENTER HUNTSVILLE
POC GREG VAUGHN ALT POC ED POWERS SA GREG VAUGHN ED POWERS
(256) 895-1374 (256) 895-1342 (256) 895-1374 (256) 895-1342
CEGRD
GULF REGION
POC DAVE RUSSELL ALT POC
(540) 542-1473
14 Jan 2010
CETAC
TRANSATLANTIC
POC BARRY MORLEY ALT POC SIOBAHN REAGAN
(540) 665-3930 (540) 665-2696
USACE
RMS CENTER
HASKELL BARKER ERIC HOLLAND
(760) 247-0217 (760) 247-0217
HQUSACE
RMS PROPONENT JIM LOVO
(202) 761-0995
RMS FUNCTIONAL POC RMS TECHNICAL POC
RMS Business Rules and Guidelines
General Guidelines 1. Use of RMS will follow an above-the-line and below-the-line concept of operations. Above-the-line RMS data/use is mandatory for all users. Above-the-line data/use will be kept to the minimum needed, in order to provide users & commanders flexibility. Below-the-line RMS data/use will be at MSC, district, or field office option, as directed by commanders below HQUSACE. 2. Transfer of data from RMS DOS to RMS Windows will be done using available RMS DOS-Windows data transfer software developed for this purpose. This transfer of RMS DOS records will be done on a selected basis, as required. The RMS Center will also assist and advise MSCs who convert from a major legacy system, such as INCOME in SAD. Generally, completed contracts, ongoing contracts that are 50% or more completed, or ongoing short duration contracts are not be required to be transferred to RMS Windows. Population of the RMS Windows database should be closely coordinated with project and financial managers, and contracting staff to ensure synchronized efforts with PROMIS, CEFMS, SAACONS and SPS activities. Commanders at MSCs and districts may choose to transfer ongoing contracts that are more than 50% complete, when necessary for local management needs. 3. The RMS will interface with PROMIS, CEFMS and later with SPS to share construction contract information with these systems and managers using these systems. One-time data entry and the use of RMS interfaces mean that PROMIS and SPS will not need to be deployed at field construction offices. This will minimize costs and complexity for construction field offices while supporting efficient, effective district operations led by program management. Because CEFMS supports other activities such as timekeeping, travel, training and financial commitment or obligation actions, CEFMS will continue to be in place at construction field offices.
15 Jan 2010
Above-the-Line Operations 1. RMS will be used for managing construction work under all programs, including Civil Works Construction, Military Programs, Environmental Programs, and Interagency/Intergovernmental Support. Note for CW Operations & Maintenance Program: RMS use is required for all construction contracts performed in this program, but is optional for other types of contracts/work. 2. All construction contract work will be loaded into RMS. This is necessary to capture and electronically report construction execution status to the district and to PROMIS via the RMS-PROMIS interface. Later, this will also allow input of contract changes data (modifications) to SPS. PROMIS will link with managers and systems at various headquarters above the district. •
Basic construction contract execution data will consist of elements that conform to the information needed by the HQ PM module (which approximates the former AMPRS data elements in the Construction Managers Report). This includes data needed to calculate the current working estimate (CWE) for military programs work, and similar summary data for other work.
3. Basic quality assurance narratives required for quality assurance reports. These basic QA narratives provide a record of on-site contractor-government activities, a link to evaluation of progress payment requests, and a basis for evaluating claims and resolving contract disputes. 4. All construction contract progress and final payments will be done by construction field offices using the RMS-CEFMS progress payment interface. This will support achieving efficiency, prompt payment, and paperless contracting objectives. 5. All construction change requests and contract modifications performed by construction field offices will be captured in RMS. We are currently pursuing an interface with SPS, which will allow mods captured in RMS to be electronically uploaded to SPS. The target is to have it developed, tested and available for use later calendar year 2001. 6. USACE design contracts, construction contracts, and combination (e.g., designbuild) contracts will include technical specifications to require certain outputs (e.g., submittal registers, draft DD 1354 transfer documents, quality control reports, payment requests, contractor construction schedules, etc.) in RMS-compatible electronic formats. Appropriate technical guide specifications for A-E and construction contracts will be provided in deployment instructions.
Below the Line Operations 1. Loading the basic construction contract into RMS, recording execution status and issues, performing progress payments, and performing field office construction modifications will be above-the-line RMS operations. RMS Windows has many other capabilities that may be used to improve operations. These other features, data and uses of RMS will generally be below-the-line operations. Since construction contracts can range from $200 million, multi-year, multi-funded, multi-phase types of projects to $20,000 Job Order Contract task orders accomplished in a week, it is not practical to direct a single approach on RMS use for items such as submittal
16 Jan 2010
registers, quality control reports, all quality assurance reporting, lessons learned, correspondence, digital images, contractor scheduling and schedule evaluation, customer reporting, etc. However, it is anticipated that many of these RMS features will be used on many projects to improve the quality and overall effectiveness of our project delivery system. 2. USACE customers will not tie directly into RMS. Of course, customers may be provided printed or electronic copies of standard or customized RMS reports. It is also planned that selected RMS reports, along with selected PROMIS and CEFMS reports will be available to customers via a composite USACE reports website. MSCs and districts will decide the type, amount, and method of RMS information provided to customers. RMS Training
Initial Training -The RMS Center provides training in the modules covering contract Administration, Correspondence and Quality Assurance, with instruction in finances, including pay estimate, change requests and modifications. Formal Training – RMS sponsored formalized training is scheduled with each MSC (Division). The cost of the training room and facilitator salaries and TDY costs will be paid by the RMS Center. On-Site Training – The RMS Center will provide on-site training on an asrequested basis. The Division/District will be responsible for TDY and salary costs of the RMS facilitators. In-House Training – Qualified staff members conduct this training at the District office level.
Haskell Barker RMS Project Manager
