Effective 22nd April, 2017 Redemption of Reward Points towards Card Outstanding and Miles Transfer Redemption against Card outstanding (Applicable on ...
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Redemption of Reward Points towards Card Outstanding and Miles Transfer
Redemption against Card outstanding (Applicable on Citi Rewards Card, IndianOil Citi Platinum/Titanium Card and Citi Prestige Card) Q1. How do I place a request to redeem reward points against the statement outstanding? You can login to Citi Online to place a request: Select ‘Your Queries’ on the left navigation panel Choose the Credit Card on which you want to redeem points Choose the category ‘Reward points / Redemption related’ State the number of points you want to redeem Alternatively, you can call 24x7 CitiPhone. Q2. What is the value of a point for this type of transaction? Citi Rewards Card – 1 reward point = 35p IndianOil Citi Platinum/Titanium Card – 1 Turbo Point = 35p Citi Prestige Card- 1 reward point =Re.1 Q3. What is the minimum number of points I can redeem in a single transaction? Citi Rewards Card – 5000 points IndianOil Citi Platinum/Titanium Card – 5000 points Citi Prestige Card- 250 points Q4. Is there a limit to the number of reward points I can redeem? You may choose to redeem all the points available on your Citi card. Q5. How many days will it take for the credit to reflect in my account? The credit will reflect in 3 working days from the time of placing the request. Q6. Where can I see the credit? You can see this in the Account Summary when you login to Citi Online. If your statement is not yet generated, this will reflect along with ‘Unbilled’ transactions. Once your statement is generated, you can see an entry for this transaction. Q7. Will this amount be adjusted against the Minimum Amount Due? No, this amount will not be adjusted against the Minimum Amount Due. You will need to ensure payment of the Minimum Amount Due in time to avoid levy of Interest & Late Payment charges.
Transferring points to Frequent Flyer programs at select Airline partners / loyalty programs with hotel partners (Applicable on Citi Rewards Card, IndianOil Citi Platinum/Titanium Card, Citi Corporate Card, Citi PremierMiles Card and Citi Prestige Card)
Q1. How many airline miles do I get on normal spends on my card? Card Type
Reward points earned (Points / Rs. Spent)
Those points, if transferred to Airline Miles
Citi PremierMiles Card
4 Miles / Rs.100
2 Airline Miles
Citi Rewards Card
1 Point / Rs.125
0.75 Airline Miles
IndianOil Citi Card
1 Point / Rs.150
0.75 Airline Miles
Citi Prestige Card
1 Point / Rs.100
4 Airline Miles
Citi Corporate Card
2 Points / Rs.125
1.32 Airline Miles
Q2. Which are the airlines or hotel partners where this facility is available? What is the conversion ratio? Airline
Citi Rewards Card
IndianOil Citi Platinum/Titanium Card
Citi Corporate Card
Citi PremierMiles Card
Citi Prestige Card nd
Effective 22 April, 2017
Modified Date :21-04-2017
2
Jet Airways
Etihad
Yes 1 point=0.75 miles Yes 1 point=0.75 miles No
Yes 1 point=0.75 miles Yes 1 point=0.75 miles No
Yes 1 point=0.66 miles Yes 1 point=0.66 miles No
Thai Airways
No
No
No
Cathay Pacific
No
No
No
British Airways
No
No
No
Singapore Airlines Eva Air
No
No
No
No
No
No
Malaysia Airlines
No
No
No
Qatar Airways
No
No
No
Taj InnerCircle Membership Hilton HHonors
No
No
No
No
No
No
InterContinental Hotel Group Club Carlson
No
No
No
No
No
No
Flying Blue (Air France and KLM) Virgin Atlantic
No
No
No
No
No
No
Qantas
No
No
No
Air India
Yes 1 point=0.5 miles Yes 1 point=0.5 miles Yes 1 point=0.5 miles Yes 1 point=0.5 miles Yes 1 point=0.5 miles Yes 1 point=0.5 miles Yes 1 point=0.5 miles Yes 1 point=0.5 miles Yes 1 point=0.5 miles Yes 1 point=0.5 miles Yes 10 points=1 TIC point Yes 1 point = 1.5 HH point Yes 1 point = 1 reward point Yes 1 point=0.5 reward point Yes 1 point=0.5 miles Yes 1 point=0.5 miles Yes 1 point=0.5 miles
Yes 1 point=4 miles Yes 1 point=4 miles Yes 1 point=4 miles Yes 1 point=4 miles Yes 1 point=4 miles Yes 1 point=4 miles Yes 1 point=4 miles Yes 1 point=4 miles Yes 1 point=4 miles Yes 1 point=4 miles Yes 5 points =1 TIC point Yes 1 point=6 HH points Yes 1 point=4 reward points Yes 1 point=4 reward points Yes 1 point=4 miles Yes 1 point=4 miles Yes 1 point=4 miles
Q2. How can I place a request? You need to call up 24x7 CitiPhone to place a request. Q3. Is there minimum number of points required? Airline Jet Airways Air India Etihad Airlines British Airways Singapore Airlines Thai Airways Cathay Pacific Eva Air Malaysia Airlines Qatar Airways Taj InnerCircle Membership Hilton HHonors InterContinental Hotel Group Club Carlson Flying Blue (Air France and KLM) Virgin Atlantic Qantas
Q4. How long will it take for the miles to reflect on my frequent flyer account/loyalty program? Airline/ Loyalty Program Jet Airways Air India Etihad Airlines British Airways Singapore Airlines Thai Airways Cathay Pacific Eva Air Malaysia Airlines Qatar Airways Taj InnerCircle Membership Hilton HHonors InterContinental Hotel Group Club Carlson Flying Blue (Air France and KLM) Virgin Atlantic Qantas
05 working days from the date of placing the request 03 working days from the date of placing the request 14 working days from the date of placing the request 05 working days from the date of placing the request 05 working days from the date of placing the request 14 working days from the date of placing the request 05 working days from the date of placing the request 05 working days from the date of placing the request 05 working days from the date of placing the request 05 working days from the date of placing the request 03 working days from the date of placing the request 05 working days from the date of placing the request 05 working days from the date of placing the request 05 working days from the date of placing the request 05 working days from the date of placing the request 05 working days from the date of placing the request 05 working days from the date of placing the request
Please visit http://www.online.citibank.co.in/portal/pdf/Rewards-Redemption.pdf for applicable Terms & Conditions.
