Returns address for UK based customers only* Customer

Customer Returns Form Contact Name: ………………………………………………………..... Company Name...

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Returns address for UK based customers only*

Customer Returns Form Contact Name: ………………………………………………………...........................

RS Components Ltd Customer Returns Dept. Birchington Road Corby Northants NN17 9RS

Company Name: ……………………………………………………............................ Postcode: ……………………….. Tel. No: …………………………………………….. RS Reference No: ………………………………………………………………............. DPC/Ship-to No: ………………………………………………………......................... Returned Items RS Stock Number: Qty

RS Returns Number: _______________________ Four easy steps to return goods to RS: 1. Log onto rswww.com/returns 2. Follow the instructions and complete the online returns form (there is no need to fill in the Customer Returns Form on the right hand side of this page). 3. RS will supply a Returns Number by email which must be entered on to the above address label.

Reason for return (use codes below)

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Return codes [ 1 ] Ordered in error [ 2 ] Faulty product [ 3 ] Duplicate delivery [ 4 ] Late delivery

[ 5 ] Supplied in error [ 6 ] Product damaged [ 7 ] Delivered to wrong address [ 8 ] Other

For all returns please give details of problem: ......................................................................................................................................................................... ......................................................................................................................................................................... Thank you for completing this form. It will help us process your return quicker. *For customers outside of the UK please refer to your RS website or catalogue as different arrangements will apply. Some customer returns to RS UK may incur a handling charge. All returns are subject to RS UK Terms & Conditions of Sale as stated on the RS website, current catalogue or CD.

4. Please ensure all returned items are securely packaged and sent using the above address label.** Alternatively, if you do not have access to our website, contact RS for a Returns Number on 01536 444123 and complete the Customer Returns Form on this page. The completed form must accompany your parcel on return to the above address.

**It is the customer’s responsibility to ensure that all returns are securely packaged, labelled and transported in accordance with all applicable laws and regulations (including those relating to the transport of hazardous products).

R450/EBS.0905

Statement of Conformity: The products listed overleaf conform to specifications published by RS Components and have been processed under conditions that satisfy the requirements of the ISO9001:2000 management standard. In addition, all relevant semiconductor devices have been handled and packed under conditions that meet the administrative and technical requirements of ANSI/ESD S20.20 and EN61340-5-1 electrostatic management standards. RS00362 SO9001:2000 Quality Systems Manager

ESD 78094 ESDS20.20:1999

EMS 74989 ISO14001:2004

OHS 68067 OHSAS 18001:1999

RS Components’ management systems are registered to the above standards.