Welcome to Salesforce! - Capital BlueCross

Health care benefit programs issued or administered by Capital BlueCross and/or its subsidiaries, Capital Advantage Insurance Company®, Capital Advant...

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Welcome to Salesforce! Issued March 29, 2017 Summary Great news, producer partners! You have access to Salesforce, our new customer relationship management resource that will empower you to effectively and efficiently manage your Capital BlueCross book of business. Salesforce is the world's No. 1 customer relationship management program, and its cloud-based platform helps you easily manage customer activity, monitor leads, capture trends, and review analytics. Details Salesforce goes live for Small Groups on April 3, and will be your exclusive tool to track, quote, sell, and renew your Capital BlueCross clients. General agents and Select Producers will provide Salesforce training for our Producer partners over the next few weeks. You will be able to access Salesforce through the Producer Portal at capbluecross.com. For the best experience, use Google Chrome or Firefox to launch Salesforce. Once Salesforce is live, Sales360 will only be available to access historical data in a read-only format for the duration of 2017. Questions Contact your preferred agency or Capital BlueCross account executive.

Health care benefit programs issued or administered by Capital BlueCross and/or its subsidiaries, Capital Advantage Insurance Company®, Capital Advantage Assurance Company® and Keystone Health Plan® Central. Independent licensees of the Blue Cross and Blue Shield Association. Communications issued by Capital BlueCross in its capacity as administrator of programs and provider relations for all companies.