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World Financial Symposium Program at a glance WFS 2017 Program Directory Tuesday 26 September (18:30 -20:30) Welcome Reception Wednesday 27 September ...

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World Financial Symposium Innovate . Accelerate . Deliver

27 - 28 September 2017 Convention Centre Dublin, Ireland Principal Sponsor

World Financial Symposium Program at a glance

Tuesday 26 September (18:30 - 20:30) Welcome Reception

Wednesday 27 September

9:00

Thursday 28 September

09:00

Opening Plenary: Welcome Address

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10:30

Payment

Networking Coffee Break

11:15

11:15

Opening Plenary

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12:30

15:30

Fintech

Unlocking the Cash -Blocked Funds

E-Fueling

12:45

Networking Lunch

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Streamlining Operations

10:30

Networking Coffee Break

14:00

Risk Management

Strategy Summit (by invitation only)

Networking Lunch 14:00

Total Distribution Cost

IFRS

Financial Risk Management

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Innovation Jam

15:00

Networking Coffee Break 16:15 17:45

Strategy Summit (by invitation only)

15:00 Digital Finance

Complex Taxes

Closing Plenary

16:00

19:30

16:00

Networking Dinner

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Aircraft Financing

22:30

WFS 2017 Program Directory

Closing Networking Coffee Break

Wednesday, 27 September 2017

Opening Plenary

09:00 - 12:30

09:00 – 09:30 Opening Remarks - Key Highlights on Opportunities and Challenges to “ Innovate, Accelerate and Deliver”



Aleks Popovich, SVP, Financial and Distribution Services, IATA

09:30 – 09:45 Welcome to Dublin



Patrick O’Donovan TD, Minister of State at the Departments of Finance, and Public Expenditure and Reform

09:45 – 10:20 How Financially Healthy is the Airline Industry Today, and can High Levels of Profitability be Sustained?



Brian Pearce, Chief Economist, IATA

10:20 – 10:30 Antitrust briefing



Daniel Kanter, Assistant General Counsel, IATA

10:30 - 11:15

Networking Coffee Break

Sponsored by

11:15 – 11:35 Innovate - Accelerate - Deliver Innovating With Speed is Key to Sustain the Aviation Industry’s Financial Health: Where do we stand? IATA’s Financial Committee Chairman will update us on the progress made in delivering the industry five pillars (Smarter Regulations, Value Chain Optimization, Innovation, Efficient Processes and High Performing Finance Organization) driving sustained airline financial health. The 2017 scorecard to be presented during the session will highlight achievements and progress but will also identify areas for acceleration and strengthening. The Chairman will present how we should re-engineer our program delivery, governance, standard settings and adoption, and innovation processes to accelerate the delivery of our industry financial initiatives.



Michael Doersam, SVP Group Finance, Emirates & Chairman of IATA Financial Committee

11:35 – 12:30 Airline Leaders on the Grill!! Three components are critical to achieve sustained financial health: innovation with speed, high performing finance and efficient industry wide initiatives. Three recognized experts will interview and challenge airline CFOs on their strategies related to these three key components and their vision to foster innovation, speed and efficiency at industry level . The Airline Leaders:



Stephen Barnes, CFO, Singapore Airlines



Steve Priest, EVP & CFO, JetBlue



Pekka Vähähyyppä, CFO, Finnair

The Interviewers:



Alex Dichter, Senior Partner, McKinsey & Company



John E. Luth, Chairman, Seabury Consulting & Corporate Advisors, now owned by Accenture



Scott Robinson, Founder & VP, Plug & Play FinTech

12:30 - 14:00

Networking Lunch

WFS 2017 Program Directory

Sponsored by

Wednesday, 27 September 2017 14:00 - 15:30 Specialized Tracks Financial Risk Management

Total Cost of Distribution

IFRS

Sponsored by Many airlines have struggled to quantify the potential cost efficiencies of transformational change in distribution and payment, such as NDC and ONE Order. This session takes a deep dive into the total cost of distribution and analyzes where industry transformation programs can shift the value chain and increase efficiency.

IFRS 16, Leases will have a major impact on almost all airlines from 2019 or earlier. In the session, participants will learn more on:

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What to do about the foreign currency mismatches? How contracts at airport hubs are treated under IFRS 16?

14:00 – 14:15 What Does the Future Look Like? This introduction session will take a step by step look at a distribution landscape with NDC offers and ONE Order fulfilment and delivery. * Henry Coles, Head Airline Distribution Standards, IATA 14:15 – 14:45 Shop This stream looks at the total costs involved in today’s fare distribution model from fare filing, inventory and availability messaging through to sales audit, and ADM processing. Possible efficiencies from moving straight from revenue management to offer will be discussed.

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Stephen Luurtsema, Travel Industry Consultant, Travel in Motion Gianni Pisanello, Head of Airline Channel Management, Global Airline Distribution, Amadeus

14:45 – 15:15 Order We will look at costs associated with today’s model of neutral ticketing in the indirect channel and multiple passenger records. This stream also analyzes costs associated with core Passenger Service System (PSS) functions, and how ONE Order may open the door for more competition amongst PSS vendors.



Sezer Tug Ozmutlu, CFO, Hitit Computer Systems

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How to account for restoration and maintenance costs on aircraft? What are the transition options?

14:00 – 14:25 Addressing the FX Mismatch Issue Methods to address FX mismatch on right of use asset and financial liability.



Niall Naughton, Partner, KPMG

14:25 – 14:45 Accounting for Contracts at Airport Hubs Challenges in applying IFRS 16 for contracts at airports.



Severine Guffroy, Director of Accounting, Air France KLM

14:45 – 15:05 Accounting for Restoration and Maintenance Costs under IFRS Requirements and potential approaches to comply with IFRS.



Thomas Egan, IAWG Accounting Technical Expert, IATA

15:05 – 15:30 Transition Options Options and implications.



Severine Guffroy, Director of Accounting, Air France KLM

15:15 – 15:30 Pay Finally, we’ll look at the cost of financial processing from under today’s model, including fare proration and coupon based interline billing.

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Terry Palmer, Manager Corporate Development, Revenue Accounting, Accelya Gunther Meyer, Head of Interline, Lufthansa Global Business Services Mladenka Vukmirovic, Chief Innovation Officer, Maureva

15:30 - 16:15

Networking Coffee Break

WFS 2017 Program Directory

Delivering the Edge Sponsored by The biggest challenge for airline treasury and finance teams is predicting, assessing, and mitigating risk. With a well thought framework, treasury gains from better decision-making, and rapid action in situation of changes. Financial risk management is a key dimension in all operations and the edge needed to move from an operations/back office function to a strategic partner in the organization. Airlines are facing increasing financial risk considering their global operations and persistent volatility across all markets. For the treasurers maintaining a strong grip on their operations while have the ability to be a reliable internal advice provider and active participant in strategic planning is the ultimate target. This right balance in activities is the key to excel and be a high performing treasury team Agenda

14:00 – 14:05 Financial Risks Essentials CFO briefing on what are the essentials when it comes to financial risk management and protecting financial interests of the airline. 14:05 – 14:25 eFX Solutions : Paving the Future of Corporate FX Risk Management Defining a strong framework can be challenging. Risks can change and even shift the focus from one area to another. How can you leverage technology to link you FX risk management objectives to execution? * Paul O’Reilly, Director, eFX Solutions, Citi 14:25 – 14:45 Have a grip on your financial risks It is important to have a framework that makes it practical to capture different angles to support decision making. This panel will address the different risks to take into account from FX, Interest Rate to Commodities. Moderator: * Liam O Caoimh, Treasury & Finance Solutions, Zanders Panelists: * Teresa Lopes, Vice-President Finance, TAP Portugal * Oksana Pidkuyko, Regional Head, Commodities Structuring, West, Standard Chartered Bank * Paul O’Reilly, Director, eFX Solutions, Citi 14:45 – 15:05 Fuel Hedging, What’s Today’s Reality Description: One thing is for sure volatility is across the board and oil prices are no exception. How can airlines find their way in today’s conditions and protect their financial health for the future? How to weight this dimension within the risk management policy? * Romain Pasquet, Price Risk Management, WFS (World Fuel Services) 15:05 – 15:30 Treasury: Mitigating future financial risk From strategic outcomes to operational needs – what are the drivers to futureproofing treasury process and systems to mitigate tomorrow’s financial risk? Improve efficiency and add value to the business with advice on how a change tomorrow’s financial risk? Improve efficiency and add value to the business with advice on how a change agenda can turn your treasury function into a highperformance, business-critical partner. FIRE SIDE CHAT



Michelle Price, Associate Policy & Technical Director, ACT



Jeremy Tumber, Head Dealing , Etihad Airways

Sponsored by

Wednesday, 27 September 2017 16:15 - 17:45 Specialized Tracks Complex Taxes Digital Finance Digital Finance is a potential industry transformation that IATA is exploring with the industry. Currently the financial processes within airlines involve significant inefficiencies. Digital Finance seeks to investigate opportunities to expand the automation across the complete P2P process. 16:15 – 16:30 What is the Opportunity? - How Big is the Prize? Automation of current process is good, but how can we transform the process? A 45 years old service like ICH has been tested with Block chain and IATAcoin. If we can do instantaneous payments then we ought to look at the rest of the value chain. What are the inefficiencies behind manual processes? Can we avoid errors rather than spend time correcting them? How big is the opportunity?

Aircraft Financing - The Future Looks Bright, or Does it?

Sponsored by This session will address the continued proliferation of Complex Taxes and IATA’s advocacy initiatives against such taxes. It will focus on recent global developments on the taxation front, as well as understanding the punitive financial and compliance burden that new and existing ticket taxes have on the industry. 16:15 – 16:45 IATA Taxation Advocacy – An Interactive Workshop Ever wonder how IATA challenges the imposition of new taxes or increases to existing taxes? In this interactive workshop, members of IATA’s Industry Taxation and Economics teams will highlight the policy and economic analysis tools used in the fight against unjust tax measures.



Charlotte Fantoli, Assistant Director, Industry Taxation, IATA



This session will debate and determine key trends in aircraft financing. It will give an insight into what is on airline financial executives’ minds looking to the future of securing affordable financing for aircraft purchasing. 16:15 – 16:30 The Continued Evolution of Commercial Operating Leasing Operating leases were forecasted to reach 50% of the fleet by 2020. What is the current trend and can lessors still reach 50%? This session will outline key players and evolving competitive dynamics. How are airlines’ fleet strategies and industry growth impacting the evolution of operating leases?



Edward (Ted) O’Byrne, CIO, Aercap

16:30 – 16:50 The Impact of Today’s Multifaceted Financing and Clearing, Closing & Group Functions, Lufthansa AG  James Wiltshire, Head of Policy Analysis, IATA Uncertainties Affordable financing has been the recent reality, bringing 16:30 – 16:45 16:45 – 17:15 into the mix commercial banks, capital markets, debt The Finance Process Starts on the Tarmac Recent Global Tax Developments financing and private equity. What will be the impact of How can we leverage the existing data in the supplier This session will provide an overview of new taxation recent events such as ECAs and Ex-Im unavailability, operational systems? Real time data management on the measures and changes to existing taxes that (adversely) Basel III, Brexit, rise in interest rates, oil prices, on airlines’ tarmac can lead to event based trigger to financial impact the aviation sector, from Value Added Tax regimes in fleet and financing strategies? What are the newest trends transactions. the Middle East and Goods & Services Tax in India, to changes in financing? to ticket taxes in Europe and Latin America and direct  Sanjyot Tawde, Senior Vice President, Airline corporate tax in Africa. It’s not all bad news!  Munawar Noorani, Head of Aviation EMEA & Services Accelya APAC, Citi  Mark Bradford, Head of Taxation, Qantas 16:45 – 17:00 16:50 – 17:20 Opportunities From FinTech  Muharrem Unsal, VP Taxation, Singapore Airlines Airlines and Lessors M&A, Transformative? What opportunities does block chain technology brings  Charlotte Fantoli, Assistant Director, Industry Airlines and lessors are making their marks with strong with smart contract, shared ledgers. Can these crunch mergers and IPOS. What will this mean for air financing Taxation, IATA the processing time in the back office? What about the 2017 outlook and the future? Will it bring new force in the data privacy and security of sensible data. 17:15 – 17:45 leasing sector? Ticket Taxes – A Continuing Source of Discomfort  Juan Ivan Martin, Head Innovation FDS This session will look at airline ticket taxes and their  Dómhnal Slattery, Chief Executive Officer, Transformation, IATA proliferation in recent years, challenges with respect to Avolon accurately accounting for such taxes in airline pricing and 17:00 – 17:45 17:20 – 17:50 Panel Discussion: How Can We Explore the Digital revenue accounting systems, and IATA’s Ticket Tax Box Looking into the Future, What Dynamic Between Finance Opportunity Together? Service (TTBS), the industry standard tool to assist in dealing Airlines, Lessors, Banks, Regulators and Credit Rating What would be the challenges across the value chain? with these taxes. . Agencies Moderator: Moderators: This panel will bring together decision makers and influencers in the aviation financing sector. Key executives  Bernard Paul, Head of Projects FDS, IATA  Jeffrey Mullins, Director, Ryan LLC will discuss the evolution of operating leases, access to Panelists:  Damon Chronis, President US Operations, Ryan LLC financing and sustaining industry growth in the long term.



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Michael Uebber, Director Global Financial

Gregory Leshchuk, Manager, Industry Taxation, IATA

Panelists: Michael Uebber, Director Global Financial Clearing, Closing & Group Functions, Lufthansa AG  Henry Coles, Head Airline Distribution Standards, IATA Sanjyot Tawde, Senior Vice President, Airline Services, Accelya



Juan Ivan Martin, Head Innovation FDS Transformation, IATA

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Severine Guffroy, SVP Accounting, Air France KLM Pablo Londono-Betancur, Manager Ticket & Ancillary Tax Services, ATPCO Nathalie Rodier, Managing Director - Taxes, Air Canada

19:30 - 22:30

WFS 2017 Program Directory

Gala Dinner

Moderator:



Joseph Shanahan, Managing Director, Citi

Panelists:

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Munawar Noorani, Head of Aviation EMEA & APAC, Citi Edward (Ted) O'Byrne, CIO, Aercap John McMahon, Non-Executive Director, Wizz Air and Chair, BNP Paribas Ireland

Thursday, 28 September 2017 09:00 - 10:30 Specialized Tracks Payment Sponsored by

Risk Management

The airline industry is paying more than 7 Billion US$ a year in payment acceptance fees simply to collect the revenue of its passenger ticket sales. This represents now the biggest distribution cost for airlines, while not always being understood and scrutinized closely due to the fragmented way most airlines approach the issue. Direct sales, Agency sales, fraud, chargeback management, new forms of payment over Internet, Frequent Flier program: responsibility for such issues are often split across the organization, which makes it hard to embrace at a single glance how critical payment is to a well conceived and all encompassing Distribution strategy. This session will enhance awareness in the industry of the importance of payment issues, how they impact the operating result and how to address the many challenges they present. 09:00 – 09:15 The Latest Payment Evolutions: How Do They Impact Airlines? A highly focused introduction setting the payment landscape, for our two ensuing panels to expose how and where airlines can find resources to assist them in navigating the complexity of payment.



Lance Blockley, Managing Director, the Initiatives Group

09:15 – 09:45 Driving Innovation to Address Current Issues An introduction by Chris Fendley, Senior Vice President, Merchant Development, MasterCard Worldwide. Panel Description: The rapid growth of mobile payments combined with electronic wallets and tokenization: what impact on airline card acceptance practices? Fraud is a theme which unfortunately never grows old as it remains a major cost-driver for the industry. What are the tools deployed by card schemes to help merchants, and specifically airlines? The IATA EasyPay closed loop wallet: a novel way for Travel Agents to remit to airlines. The Transparency In Payment project: framing how Agents use their own cards to settle with airlines. Moderator:



Lance Blockley, Managing Director, the Initiatives Group

Panelists:



Anneli Kruger Hilm, Director, Customer Fraud Management Europe, MasterCard Worldwide



Angelo Impoco, Vice President, Global Merchant Services & Loyalty Risk Management, American Express



Thierry Stucker, Director, Industry Financial Programs, IATA

09:45 – 10:30 Payment Collection and Optimization An introduction by William Pershke, VP Airline Consulting at Elavon. Panel Description: A famed airline global acquirer, a specialist airline processor and the IATA Financial Getaway (IFG), a new and audacious venture in the field of payment processing. We will debate how top of the line providers deliver concrete solutions to optimize airline payment collection. Moderator:



This session will cover the best practices in management with a special focus on security and potential for critical business and significant financial and reputational consequences. Learn how to combat the cyber threat through information sharing and how to create a “cyber fund” to protect against the impact of a cyberattack. 09:00 – 09:05 The Cyber Plague Introduction from an IATA FinCom Member 09:05 – 09:20 The Cyber Plague - Is Contagion Inevitable? A briefing on the latest developments in the Cyber threat as seen by Tarquin Follis of the Assured Digital Group, a leading U.K. consultancy.



Tarquin Follis O.B.E, Chief Assurance Officer, Assured Digital Group

09:20 – 09:50 The Cyber Plague - Prevention and Containment A panel discussion on measures the aviation industry could adopt to combat the cyber threat. Moderator:



Stephen Darnley, Corporate Treasurer, IATA

Panelists:



Tarquin Follis, Chief Assurance Officer, Assured Digital Group



Pascal Buchner, Director ITS, IATA



Holly Medforth, Insurance Broker, JLT Group

09:50 – 10:15 The Cyber Plague - Protection and Cure An analysis of the current insurance related solutions for managing cyber risk and the ways these can be used to protect the enterprise and assist in the speedy recovery from an attack.



Holly Medforth, Insurance Broker, JLT Group

10:15 – 10:30 The Cyber Plague - IATA Round Up A reflection on the preceding discussions summary of actions taken and future initiatives planned by IATA to address the cyber threat to the industry.



Stephen Darnley, Corporate Treasurer, IATA

Lance Blockley, Managing Director, the Initiatives Group



Brett Turner, Head of Airline Acquiring & SVP, Elavon



Ray Chesworth, Payment Solutions Business Development Manager, Accelya Amine Boulaghmen, Head of IATA Settlement Services Product Portfolio, IATA

10:30 - 11:15

The airline industry continuously strives to achieve back office efficiencies in its continuous search for profitability and long term financial sustainability. Among the many industry efforts in this category, are the recent efficiency enhancements in the areas of real-time risk management monitoring, ADM industry streamlining, and New Gen ISS enhancements. Reducing industry cost at a holistic level, to both airlines and agency communities, is the cornerstone to our long-term sustainability. 09:00 – 09:20 Real-time Risk Management it is Not a Dream Anymore Historically, risk management tools leveraged themselves on the previous day’s agency sales information. Current technology permits for real-time sales monitoring to take place, allowing for risk management decision making to occur at the ticket sale level.



Martina King, CEO, Featurespace

09:20 – 09:40 The Road to Diagnosing Revenue Leakage Causes Starts From the Back Office Reducing the amount of system inefficiencies that trigger the need for costly and labor intensive ADM processes is and must continue to be an industry objective. Come see how the ADM Industry Working Group constituted by Airlines, Agencies, GDS and ATPCO plans to reduce millions of dollars wasted to manage inefficiencies resulting in ADMs.



Amber Wan, Manager ADM Management & Reduction Project, IATA

09:40 – 10:00 New Gen ISS Brings More Choice and Cost Efficiency to the Distribution and Payment Channels The many improvements anticipated from New Gen ISS, the pay-as-you-go model are expected to be of tremendous value to both airlines and agents that choose to take advantage of this opportunity. Acceleration of cash flow to airlines and reduction of financial security requirements at the agent level will be some of the key advantages of the program. For those requiring financial securities under the new program, the traditional guarantee process will no longer be the only option, as an insurance program with global reach will be at your fingertips.



Mike Reynolds, Regional Director Northern Europe World Agency, Euler Hermes

10:00 – 10:30 Interactive Panel Discussion and Q&A Session



Juan Antonio Rodriguez, Director, Financial Distribution Services Operations, IATA

Panelists:



Streamlining Operations in Support of Financial Sustainability Sponsored by

Networking Coffee Break

WFS 2017 Program Directory

Thursday, 28 September 2017 11:15 - 12:45 Specialized Tracks Unlocking the Cash aka

FinTech Sponsored by

Blocked Funds

The FinTech session will address the fundamental question of what impacts and opportunities offer Fintech to different industries. Learn about the current state of Fintech, the trends and the vision for the future. 11:15 – 11:30 Current State of FinTech What is the current state of the FinTech phenomenon? Identified use case, key players, investments evolution, etc.



Dominique Perron, Assurance Partner, PwC

Unlocking the Cash is a major issue for the industry and the direct cost is over 200 million per annum. This session will communicate, share and discuss options of currency repatriation, establishment of new routes, implementation of Bilateral Air Agreement, GSA and Procurement to limit currency exposure and unconventional FX partner. 11:15 – 11:40 How to Provide Liquidity in Difficult Markets? - Business risk FX and regulation - Understand your counterparty

11:30 – 11:45 Five Things an Airline CFO Needs to Know About Payments Payment leader will share most important drivers around payments that airlines need to master to be in control.



Thomas Helldorff, VP Vertical Growth—Airlines & Travel, Worldpay

11:45 – 12:00 Blockchain Trading and ICOs Our speaker will talk about multi-assets trading platform and share his recent experience raising capital through an ICO (Initial Coin Offering) .



Richard Olsen, Founder & CEO, Lykke

12:00 – 12:15 Creating New Payment Protocols Our speaker will present how the usage of smart tokens can accelerate open banking around the world.



Huw Davies, VP Payments, Token Inc.

12:15 – 12:45 Panel: How to Catch the Fintech Wave? Does your company need to be a first mover or just get ready to be a fast follower? Our experts will discuss how companies can approach the Fintech wave to maximize opportunities and reduce threats.

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Thomas Helldorff, VP Vertical Growth—Airlines & Travel, Worldpay Richard Olsen, Founder & CEO, Lykke



Huw Davies, VP Payments, Token Inc.



Carlos Sanchez, Founder & CEO, Ipagoo

David Cowan, Citibank Africa Economist

11:40 – 12:00 Fintech to the Rescue - From Lykke to Ethereum, can technology address the FX issues? - From Nigeria to Kenya, a bitcoin-based live service



David Yen, Head of Global Strategic Partnerships, BitPesa

12:00 – 12:15 One Year of Lobbying Effort Progress from Egypt to Bangladesh and Challenges from Venezuela to Angola



Arnaud Francq, Director FSS, IATA

IATA together with the airlines and industry partners have developed the required standards that cover the entire fueling process from tender to invoicing. Adoption of these industry data standards will deliver substantial benefits to both suppliers and customers of aviation fuel. 11:15 – 12:45 “E-Fueling” - Making the Industry Even More Competitive Digitalization and automation of the fueling process data will improve accuracy, eliminate duplication and improve efficiency of aircraft turnaround and data handling with potential significant benefits to the airlines and stakeholders. IATA together with the airlines and industry partners have developed the required standards that cover the entire fueling process from tender to invoicing. Adoption of these industry data standards will deliver substantial benefits to both suppliers and customers of aviation fuel. Moderator:



Hemant Mistry, Director Global Airport Infrastructure & Fuel, IATA

Panelists:



Shakti Chopra, Sr. Director Procurement & Fuel Management , Atlas Air



Thorsten Lange, Director Fuel Purchasing, Lufthansa AG



Mark Johnson, Company Partner, Ebits

12:15 – 12:45 Panel of Experts From Theory to Practice Currency Repatriation, a multi-faceted issue, from network development, corporate affairs to FX dealing. Moderator:



Arnaud Francq, Director FSS, IATA

Panelists:



Dominique Perron, Assurance Partner, PwC





- Strengths & weaknesses of financial service provision in regulated markets

E-Fueling, Making the Industry Even More Competitive



Vijay S.G. Panday, Director Group Treasury & Risk Management, KLM Royal Dutch Airlines Andrew Matters, Head of Industry Analysis, IATA

Brendan McKittrick, Chief Technology Officer, Accelya

12:45 - 14:00

Networking Lunch

WFS 2017 Program Directory

Sponsored by

Thursday, 28 September 2017

14:00 - 16:00 Innovation Jam Session 14:00 – 14:20 Innovation: How is IATA and the aviation industry approaching innovation? Discover some key technological trends and latest industry proj ects. We will interview Russian airline S7 that recently launched a project to sell tickets using blockchain technology.



Juan Ivan Martin, Head of Innovation FDS, IATA



Pavel Voronin, CIO, S7

14:20– 14:40 The Fintech Revolution How new tech is impacting our financial world. What are the trends and what will the near future look like? Plug and Play will explain how airlines can innovate in this area through partnership with startups.



Scott Robinson, Founder & VP, Plug & Play

14:40– 15:00 Becoming a Future Compatible Competitor Learn how Citigroup is transforming its mindset, model and culture to ignite sustainable client-led growth.



Stephen Bird, CEO Global Consumer Banking, Citigroup

15:00 – 15:30 Panel: Too Big to Change? Our experts will discuss how large institutions such as airlines can accelerate innovation to stay relevant. Moderator:



Juan Ivan Martin, Head of Innovation FDS, IATA

Panelists:



Stephen Bird, CEO Global Consumer Banking, Citigroup



Osama Hirzalla, Vice President Sales & Distribution Europe, Marriott Hotels International Limited



Vanessa Manning, Managing Director, Head, Cash Product Management Europe & Americas Transaction Banking, Standard Chartered Bank



Scott Robinson, Founder & VP, Plug & Play



Pavel Voronin, CIO, S7

Industry Priorities for 2018 and Onwards 15:30 – 15:45 What Should the Industry Priorities be for 2018 and Onward?



Michael Doersam, SVP Group Finance, Emirates & Chairman of IATA Financial Committee

15:45 – 16:00 Closing Remarks and WFS 2018 Announcement



Aleks Popovich, SVP, Financial and Distribution Services, IATA

16:00

Networking Coffee Break

WFS 2017 Program Directory

4th World Financial Symposium 27 - 28 September 2017 I Dublin, Ireland

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WFS 2017 Program Directory

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