Franchisee Opportunity Become a Franchisee Owner Opportunity to Own World’s Biggest E-Mall
1
Table of Reference
Company Overview & Our Vision
4
Our 2020 Targets
6
Our Expansion Plan
7
Current Rollout Status
10
IOC – Strategic Tie Up
11
Vakrangee Kendra – Business Overview
14
Model Outlet look and Feel
28
Promotional Rewards, Marketing & Advertising Support
33
Franchisee Model for Existing Kendra (Urban and Rural)
39
Franchisee Model for New Kendra (Urban and Rural))
46
Service Wise Top-5 Performers – Case Studies
55
Action Plan
64
2
Company Overview
3
Company Overview : About Us • We are a Technology-driven company, focussing on creating India’s largest network of last-mile retail Outlets. • Today we have emerged as 4th Largest Franchisee network Globally. • First three are 7 Eleven – 55,000+ outlets, Subway – 42,000+ outlets & McDonalds – 36,000+ outlets) • Current Market Capitalization – Rs. 22,755 crore (as on 30th June 2017) (~US$ 3.5 BILLION) • Our Strategy is to leverage our vast network of retail outlets to deliver real-time Banking, ATM, Insurance Services, E-Governance Services (G2C), e-Commerce Services (B2C) & Logistics Services to the unserved and underserved rural, semi-urban and urban markets. • Our aim is to potentially enable every Indian to seamlessly benefit from Financial Inclusion, Social Inclusion, Digital India, Skill Development, Employment, Government programmes and a wider access to basic goods and services.
Our Vision : “Vakrangee aims to be the most trustworthy Physical as well as Online convenience-store across India. We promise to give every Indian, their rightful access to a wide range of products and services, that are fairly priced and of high quality. We will keep expanding this network, until we are in close proximity to the last excluded person within the country”
4
Company Overview : Awards & Certifications Awards and Accolades
Certifications
• Selected in the Top 50 BSE 500 Companies by Growth in M-Cap - Forbes India 2017 • MSCI ESG Research Inc. has scored Vakrangee 10 out of 10 for the research conducted for the assessment of performance across the three pillars i.e. environmental, social and governance. • MSCI Research has ranked Vakrangee globally No.1 in “Access to Finance to Citizens in Underserved Markets” . • Vakrangee has been features in 11 Indian companies, up from an all-time low of eight last year by Forbes Asia’s Best Under a Billion list for 2015 • ET-500 Companies for 2013 as published by ET • Nominated (top 5) for the best CEO (IT & ITes) by Business Today in January 2014 • 26th in the Deloitte Technology Fast 50 companies in India, 2012 • 18th in the Deloitte Technology Fast 50 companies in India, 2011 • 226th rank in Deloitte Fastest 500 growing Asia Pacific companies in 2011 • CA. Business Leader - SME (3rd Rank) of the Year Award, 2008 to the Chairman by Institute of Chartered Accountants of India • Economic Times ET 500 best companies in India in 2006-07 5
Company Overview : Our 2020 Targets
50,000 Rural 25,000 Urban 6
Company Overview : Our Expansion Plan
FY2016
FY2017
FY2018
FY2019
FY2020
Executed Till Date – March 2017
Rural Kendras
15,000
25,000
35,000
45,000
50,000
25,131
Urban Kendras
5,000
10,000
15,000
20,000
25,000
10,075
Total
20,000
35,000
50,000
65,000
75,000
35,206
Achieved the Full Year Targets for FY2017. Set to rollout the Expansion Plan for FY2017-18. Well on Track to deliver and achieve on the Planned Expansion Plan 7
Company Overview: Well Established Last Mile Infrastructure – More than 1800+ Employees Independent Project Management Consultant Corporate PMO
Head Quarters
State PMO
State Office
Vakrangee
Franchisee
Division Office 1
Division Office 2
Division Office N
District Office 1
District Office 2
District Office N
Block Office 1
Block Office 2
Block Office N
SSA Level Office 1 Franchisee 1
SSA Level Office 2 Franchisee 2
SSA Level Office N Franchisee N
Vakrangee requires minimal additional human resources for incremental setup of Vakrangee Kendras through franchise route 8
Current Rollout Status
9
Vakrangee Kendra: Rollout Status as on March 31, 2017 States
Rural Branches
Urban Branches
Total
Rajasthan
10058
3014
13072
Uttar Pradesh
6648
3374
10022
Maharashtra
6848
2303
9151
Madhya Pradesh
565
317
882
Gujarat
210
225
435
Bihar
314
88
402
Haryana
89
212
301
Punjab
71
210
281
Jharkhand
123
57
180
Odisha
70
56
126
Delhi
1
116
117
Chhattisgarh
46
23
69
Uttarakhand
36
31
67
Goa
31
20
51
Himachal Pradesh Chandigarh
15 1
12 13
27 14
Karnataka
5
3
8
Dadar & Nagar Haveli
0
1
1
25131
10075
35206
Total
RURAL BRANCHES 25,131
15,670 60.4%
FY2015-16
FY2016-17
URBAN BRANCHES 10,075
5,006 101.3%
FY2015-16
FY2016-17
10
Vakrangee Kendra: Strategic tie up with INDIAN OIL CORPORATION LIMITED for Pan India •
Strategic tie-up with Indian Oil Corporation Limited (IOC), India's largest commercial enterprise for setting up Vakrangee Kendra at its retail outlets (distribution network).
•
To set up Vakrangee Kendra in more than 20,000 IOC Retail Outlets (Filling/Gas Station) located in Pan India. (IOCL has more than 25,000+ Retail Fuel Outlets)
•
Tie up to drastically increase the customer touch points at the Vakrangee Kendra and ensure a boost in its core objective i.e. Financial Inclusion, Digital Inclusion, Social Inclusion, Employment Generation and Skill Development.
11
Vakrangee Kendra: LAUNCH OF VAKRANGEE KENDRA AT INDIAN OIL CORPORATION •
Vakrangee Kendra shall be set up in all IOC Filling/Gas station located across India.
•
200+ Vakrangee Kendra outlets are operational in the state of Maharashtra, Rajasthan, Uttar Pradesh, Gujarat, Madhya Pradesh, Orissa, Jharkhand, Chhattisgarh and Delhi NCR
Photograph of Vakrangee Kendra at IOC Filling / Gas Station Lucknow, Uttar Pradesh
Mumbai, Maharashtra
12
Vakrangee Kendra – Business Overview
13
Vakrangee Kendra : Services Overview – What we do Being one of the company with the vast presence in urban, semi-urban and rural India and tangibly delivering last mile goods and services, we own a compelling and shared vision to be the catalyst for the change. With the vast experience and vigorous approach, our strategic priority is to be the enabler for shared prosperity. Vakrangee Kendra serves all three sectors of the society Scope of Services
Target Sectors
ECommerce
Served
EGoverna nce
Logistics
Equalizer
Unserved
Insurance
Banking
ATM
Underserved
14
14
Vakrangee Kendra: Scope of Services Technology Intensive Retail Distribution Platform for last mile touch points delivering services across Banking & ATM, Insurance, e-Governance, e-Commerce and Logistic services to domains on a real-time basis to potential 250 mn customers across underserved rural and urban India VAKRNAGEE VITT BANKING • •
• • •
Bank A/C Opening Cash Deposits, Withdrawals, Money Transfer. Fixed/ Recurring Deposits. Balance Enquiry, Statement of Accounts Disbursement of money under Direct Benefit Transfer
INSURANCE •
•
Corporate agency tie-up for Life , General and Health Insurance. Micro Insurance schemes under Atal Pension Yojna, Jeevan Jyoti Bima Yojna & Pradhan Mantri Suraksha Bima Yojna.
•
•
•
•
•
•
Real time cash withdrawals from all banks through WLA (White Label ATM). Co-located ATM in urban/semi-urban branches to cater to holistic banking needs of customers while optimizing cost of operations.
FINANCIAL SERVICES •
•
Lead generation for Loan Products – Consumer, Housing, SME Loans Mutual Fund distribution
E-COMMERCE
E-GOVERNANCE
•
ATM
VAKRANGEE BAZAAR
VAKRANGEE NAGRIK
•
Alliance with IRCTC for offering railway ETicket booking Alliance with BBPS (Bharat Bill Payment Services) for all types of Bill payments GST Services – Registration & Filing Enrolments-UID Card, NREGA job Card, Election Card Land Record Digitization, Electoral Rolls Other G2C services based on state to state
• • • •
• • • •
Telecom - Mobile recharge DTH service - Recharge, bill payments Assisted E-Commerce Model – Alliance with Amazon to facilitate sale of products. Alliance with Augmont for Sales of Gold Products Alliance with Reliance Jio for issuance of sim connection Alliance with Redbus for offering bus ticketing services. Alliance with “Mahindra eMarket Limited”, a subsidiary of M&M, for promoting and booking automobile products
LOGISTICS •
Alliance with FedEx Express, Aramex India, Delhivery and First Flight Couriers Limited for courier and logistics services (Forward Delivery as well as Reverse Pick Up services)
15
Vakrangee Kendra: Key Business Alliances – Strong Reputed Partners BANKING
E-GOVERNANCE
INSURANCE
E-COMMERCE
LOGISTICS 16
Vakrangee Kendra Technology Setup SERVICES PROVIDED THROUGH REAL TIME INTEGRATION WITH PARTNER SYSTEMS ALL PARTNER SYSTEMS – E-COMMERCE, E-GOVERNANCE, INSURANCE & LOGISTICS
BANK – CORE BANKING SERVER
Customer PASS THROUGH SERVER
Internet Connectivity
Vakrangee Kendra
WALLETS TO BE MAINTAINED FOR REAL TIME SETTLEMENT BANK SETTLEMENT ACCOUNT
VAKRANGEE WALLET ACCOUNT
ATM WALLET ACCOUNT
Internet Connectivity
Technology • Technology platform integrated with CBS of various banks, delivering real-time & interoperable banking access. • Biometric authentication enabling quick KYC and paper less banking. • integration with all partner systems across ECommerce, E-Governance, Insurance and Logistics. • Technical Support Available - Resources at district level trained to handle day-to-day IT glitches and troubleshooting.
• Seamless connectivity through V-SAT or Broadband Internet • Designed to operate 4 hours on battery backup in case of power failure
Power Supply • UPS
Security Specifications • Defined User Policy -Authentication required for each and every user of the server; Secured and safe transactions • Quarterly security audit including vulnerability and penetration testing • Information security audit by link bank before go-live certificate 17
Banking : Key Services Banking
Account Opening Cash Withdrawal Cash Deposit Money Transfer / Fund Transfer Micro ATM for RuPay Card
Benefits
Recognition by RBI as an branch to the bank, hence highly reputable service to increase your goodwill in the market. Real Time, Interoperable & Paperless Banking services – Easiest Mode of Finger print banking for unserved & underserved people. High revenue opportunity: Due to large amount of unbanked population there is a huge scope of delivering banking service to the citizens Banking business increases customer footfall which is beneficial for cross selling other services 18
ATM: Opportunity
2,825
ATM per Mn Population 2,048
1,854
634
599
375 112
Canada
Portugal
Low Penetration = Huge opportunity for WLAs
•
As on Oct 2016, India had ~ 230,000 ATMs. It is expected to cross 350,000 ATMs by 2017 in India.
•
RBI WLA license to Vakrangee –
1,660 1,278 1,186
South Korea
•
Australia
Japan
Brazil
Turkey
South Africa
China
India
•
Set up 15,000 WLA by March 2019
•
Maintain rural (Tier III to VI) to urban (Tier I & II) ratio of 2:1 (incl. minimum of 10% to be set up in Tier V & VI)
Benefits of Vakrangee WLAs Over Other Players Sr. No.
Operating Cost
1
Rent Expense
2
Civil Work & Interiors
3
Internet Connectivity
4
Cash Management Charges
5
ATM Operational Costs
6
Security Guard
Vakrangee
COMPETITIVE ADVANTAGES URBAN BRANCH + ATM MODEL
Peers
COST SYNERGIES •
No requirement of security guard as the ATM is located inside the urban BC branch
•
Sharing of Civil Work, VSAT, Rent and Electricity expenses.
19
ATM :Cash Sourcing From Retail Outlets By Franchisee – Daily Cash Uploading Confirm amount to be obtained from Retail outlet for loading in ATM and transfer amount to his/her bank account
Generate acknowledgement slip from your VKMS login ID for Respective Retail Outlet
Franchisee’s Responsibility
Visit retail outlet to collect cash Ensure cash is ATM fit & genuine Run the currency through Currency Counting and Fake currency detection machine
Amount dispensed from ATM will be transferred by Vakrangee to Franchisee’s bank account the next day
Vakrangee’s Responsibility
As per the ATM fit currency obtained, Fill Acknowledgement slip & take Retail Outlet representative’s sign
Upload Cash in ATM under supervision of BE / DE. Submit Cash loading report on VKMS along with details of source of cash 20
ATM: Key Services
ATM
Financial Transaction - Cash Withdrawal Non Financial Transaction – Balance enquiry, Pin change, etc.
Benefits
Increasing the credibility of the outlet: ATM adds to the credibility of the business model & also attracting high footfall. Low to No Maintenance : Sharing of Civil Work, VSAT, Rent and Electricity expenses. Also No manpower is required to operate this service. Significant savings as there is NO CRA charges - Due to Retail Outlet Model (RO model) Low risk business model with Quick payback period 21
E-Commerce: Key Services
E-Commerce
Assisted e-Commerce with Amazon India (If Available) Mobile/DTH Recharge Two wheeler booking with Mahindra eMarket Limited Bus Ticket booking with RedBus Gold jewellery and gold coin purchase with Augmont Reliance Jio devices and connection
Benefits
Zero Inventory Model - No investment to maintain stocks of varied products Biggest E-Mall for Products - Wide range of products: Availability of 10 Cr+ products under Amazon Low Ticket Gold Products - Addressing the need to purchase Gold on EMI Fast moving services like mobile & DTH recharge and bus ticket booking, which increases customer footfall 22
Insurance: Key Services
Insurance
Life Insurance General Insurance (Motor / Vehicle Insurance) Health Insurance
Benefits
There is immense potential to bring employed citizens & citizens from unorganized sector in rural under the ambit of Pension Schemes. The idea of APY scheme is to provide a definite pension to all Indians Huge Untapped Opportunity: 70% of two wheelers are not insured in India, giving this service can get good revenues for the franchisee Less than 20% people in India are covered under Health Insurance schemes, therefore distribution of this service can be a good revenue channel for franchisee Low Risk: Risk is underwritten by insurance provider 23
Logistics: Key Services
Logistics
Front-end Point for Courier Booking Services Last Mile Delivery Services Last Mile Reverse Logistics Services
Benefits
Benefit of Courier Booking services - Additional business revenue Stream. Hassle free, no cost operations as the shipments are delivered and picked up directly from Kendra Access to Best in Class Technology Platform - Highly innovative platform giving real-time tracking of shipment movement & activity status giving full control of operations to franchisee Get Captive Business from reputed partners – Globally reputed partners like Fedex, Aramex, Delhivery and other. 24
E-Governance: Key Services
E-Governance
IRCTC – Railway Ticket E-Booking GST – Registration & Filing Services
BBPS – All Type of Bill Payment Services Aadhaar Enrolment / Update (As per Government Regulations) PVC Card Printing Other E-Governance services wherever available
Benefits
Pull based & Necessary Services – Services like GST registration / Filing, Railway Ticket e-booking and Aadhaar serices are highly popular need based services. Creates Trust - High visibility of service, hence building trust within citizens towards the Kendra
25
Potential New Key Services to be Added
Potential New Services to be available
Tie up with NBFCs – Loan Lead generation for Consumer, Housing and SME loan products
B2B E-Commerce - Wholesale/Bulk Purchase of products
Tie up with Mutual Fund Companies – Distribution of Mutual Fund products
VISA support services – Visa support services
26
Unique Vakrangee Model – Salient Features & Advantages Own the World’s Biggest e-Mall
Access to more than 100 million products and 1000+ services under one roof - Access to various Licences / Empanelment's such as UIDAI, Banking, Insurance, E-Commerce & Logistics
Zero Inventory Model – Stockless Model
There is no requirement of holding an inventory. Therefore, it is a 'Stockless Model'
Trust & Respect within the community
In line with the PM’s vision of financial inclusion, digital inclusion, social inclusion, skill development, and employment generation
Fastest Return on Investment
Vakrangee Kendra business model has evolved to give the fastest ROI in the retail and service industry
Last Mile Infrastructure and Technology Support
Organisation Structure enables to provide local support till the last mile ensuring smooth and seamless delivery of the services. 27
Model Outlet Look and Feel
28
Model Outlet Look and Feel
29
Inside Vakrangee Kendra
30
Vakrangee Kendra - Outlet Look and Feel
31
Vakrangee Kendra - Outlet Look and Feel
32
Promotional Rewards, Marketing & Advertising Support
33
Performance Rewards : Monthly Reward Schemes for the Best as well as Consistent performers
Rewards announced over last 6 Months – • More than 10 Four wheelers • More than 75 two wheelers • More than 1000 Gold Bars & Coins 34
Performance based Monthly Award Winners
35
Marketing Support - Vakrangee Print Campaign
36
Marketing Campaign at Vakrangee Kendra
37
Marketing Campaign – National Level Advertising Support
38
Franchisee Model for Conversion of Existing Vakrangee Kendra Urban and Rural
39
Mandatory Certification / Training Requirement
Service
Certification
Fees to be Paid by Franchisee
E-Governance
NSE IT UIDAI
Rs.365/- (inclusive of all taxes)
Banking
IIBF
Rs.800/- (exclusive of all taxes)
Training GST Registration
Expenses to be incurred by Franchisee To be done by Franchisee
40
Conversion of Urban Kendra for Existing Franchisee Sl. No.
Vakrangee Kendra Requirements
Delivery Items / Remarks
1
Banking Vertical
Fake currency note detection & Currency Counting Machine
2
ATM Machine
Supply of ATM Machine on Custodian basis
3
Logistics Vertical
4
E-Governance Vertical - UID Kit
Logistics Kit Includes Weighing Machine, T-Shirt, Biker Pouch and Bag & Barcode scanner. Kit Includes Slap Biometric Scanner, Iris Scanner, Web Camera, Laptop/Desktop, Printer For Aadhaar (Enrolment/Update)
5
E-Governance Vertical - PVC Card Printer
PVC Card Printing
6
Single Finger Bio-Metric Device (2 Devices)
E-KYC Facility
7
Digital Signage (LFD)
TV – LFD
8
Branding (does not include interiors and Civil work)
Kendra Branding as per Vakrangee specifications
Total Goods worth approx. Rs. 7,00,000 /Note: These rates are exclusive of applicable Freight and Taxes 41
Conversion of Urban Kendra for Existing Franchisee
Limited period offer Rs 7,00,000/worth of goods in only Rs. 2,50,000/- plus Taxes + ATM FREE (Custodian Basis) Offer Valid only Upto 15th August 2017
Tax Details – For Rs. 2,50,000 option – Total Tax Payable : Rs. 62,031 For Rs. 2,00,000 option – Total Tax Payable : Rs. 51,609 Freight Charges as actual to be paid
In case franchisee already has UID Kit, pay only Rs. 2,00,000/- plus Taxes for above offer 42
Conversion of Rural Kendra for Existing Franchisee
Sl. No.
Vakrangee Kendra Requirements
Delivery Items / Remarks
1
Banking Vertical
Fake currency /note Detection device.
2
E-Commerce Vertical
LCD Monitor
3
Logistics Vertical
Logistics Kit Includes Weighing Machine, T-Shirt, Biker Pouch and Bag & Barcode scanner.
4
MFD (multi function Device)
5
Branding (does not include interiors and Civil work)
Kendra Branding as per Vakrangee specifications
Total Goods worth approx. Rs. 55,000 /Note: These rates are exclusive of applicable Freight and Taxes
43
Conversion of Rural Kendra for Existing Franchisee
Offer Valid only Upto 15th August 2017
Limited period offer Rs.55,000/- worth of goods in only Rs. 20,000/- plus Taxes In case franchisee already has MFD (multifunction device) pay only Rs. 15,000/- plus Taxes
Tax Details – For Rs. 20,000 option – Total Tax Payable : Rs. 4,629 For Rs. 15,000 option – Total Tax Payable : Rs. 3,259 Freight Charges as actual to be paid
44
Payment Process & Details for Existing Franchisee Vakrangee Account Details : Name : Vakrangee Limited Address : Vakrangee House, Plot no-66, Marol Co- Op Indl Estate, M.V. Road , Marol Naka , Andheri (E), Mumbia- 400059 Name of Bank Branch Address
: HDFC Bank Ltd : Unit no.1,Town Centre,Andheri Kurla Rd., Near Kobe Sizzlers,Andheri (E),Mumbai-400059
IFSC CODE of Bank Branch Code Type of Account Account no
: HDFC0000592 : 0592 : Current : 05922320000242
Mandatory Requirement – After making the Payment, the Payment details need to be Updated on the below Link within next 3 working days else the Payment shall be transferred to Suspense Account Important - Payment made in the last 6 months also need to be updated by 21st July 2017 Click on the Following Link for Payment Update : https://goo.gl/HKFTvH 45
Franchisee Model for New Vakrangee Kendra Urban and Rural
46
Selection procedure and Mandatory Certification / Training Requirement Sr No.
Selection Procedure
1
Basic KYC & Aptitude Check
2
Police Verification
3
Credit Check (CIBIL Check)
4
Referral Check
5
GST Registration
6
PAN / AADHAAR Card
Sr. No.
Service
Certification
Fees to be Paid by Dealer
1
E-Governance
NSE IT UIDAI
Rs.365/- (inclusive of all taxes)
2
Banking
IIBF
Rs.800/- (exclusive of all taxes)
3
Training
Expenses to be incurred by Franchisee
47
New Franchisee Vakrangee Kendra – URBAN (including IOCL) One time Cost is approx. 8 Lacs Sl. No.
Vakrangee Kendra Requirements
Delivery Items / Remarks
Banking Vertical
Laptop with Adaptor, Pin Pad Device + Single Bio-metric Finger Print Device & Currency Counting Machine
ATM Machine
Supply of ATM Machine on Custodian basis
Connectivity for ATM
Sofos (if required), 1KVA UPS with 42 Ah Batteries
2
E-Commerce and Insurance Vertical
Laptop with adaptor & LCD Monitor, Digital Signage (TV-LFD)
3
Logistics Vertical
4
E-Governance Vertical - UID Kit
1
Logistics Kit Includes Weighing Machine, T-Shirt, Biker Pouch and Bag & Barcode scanner. Kit Includes Slap Biometric Scanner, Iris Scanner, Web Camera, Laptop/Desktop, Printer For Aadhaar (Enrolment/Update)
E-Governance Vertical - PVC Card Printer
PVC Card Printing
5
Single Finger Bio-Metric Device (2 Devices)
E-KYC Facility
6
Branding (does not include interiors and Civil work)
Kendra Branding as per Vakrangee specifications
Total Goods worth approx. Rs. 8,00,000 /Note: These rates are exclusive of applicable Freight and Taxes
48
New Franchisee Vakrangee Kendra – URBAN (including IOCL)
BEST PRICE Rs. 8 Lakhs Rs. 4.5 LAKHS + Taxes Only + ATM FREE (Custodian Basis) Offer Valid only Upto 15th August 2017
Tax Details – For Rs. 4,50,000 option – Total Tax Payable : Rs. 96,651 Freight Charges as actual to be paid
Pay In three simple steps • Step 1 : Rs. 2 Lakh on Signing Agreement • Step 2 : Rs. 1.50 Lakh within 10 days • Step 3 : Rs. 1 Lakh on completion of branding
49
New Franchisee Vakrangee Kendra - RURAL Sl. No.
Vakrangee Kendra Requirements
Delivery Items / Remarks
1
Banking Vertical
Laptop with Adaptor, Pin Pad Device, Fake currency note detection device
2
E-Commerce Vertical
LCD Monitor
3
Logistics Vertical
Logistics Kit Includes Weighing Machine, T-Shirt, Biker Pouch and Bag & Barcode scanner
4
Single Finger Bio-Metric Device
E-KYC Facility
5
MFD (multi function Device)
In case, no UID kit is taken
6
Branding (does not include interiors and Civil work)
Kendra Branding as per Vakrangee specifications
Total Goods worth approx. Rs. 85,000 /-
Note: These rates are exclusive of applicable Freight and Taxes
50
New Franchisee Vakrangee Kendra - RURAL
BEST PRICE OF Rs. 85,000 Rs.50,000/- plus Taxes Only
Offer Valid only Upto 15th August 2017
Pay In two simple steps Rs. 30,000 in wallet + Rs. 20,000 second month Tax Details – For Rs. 50,000 option – Total Tax Payable : Rs. 10,014 Freight Charges as actual to be paid
51
51
Payment Process & Details for New Franchisee Vakrangee Account Details : Name : Vakrangee Limited Address : Vakrangee House, Plot no-66, Marol Co- Op Indl Estate, M.V. Road , Marol Naka , Andheri (E), Mumbia- 400059 Name of Bank Branch Address
: HDFC Bank Ltd : Unit no.1,Town Centre,Andheri Kurla Rd., Near Kobe Sizzlers,Andheri (E),Mumbai-400059
IFSC CODE of Bank Branch Code Type of Account Account no
: HDFC0000592 : 0592 : Current : 05922320000242
Mandatory Requirement – After making the Payment, the Payment details need to be Updated on the below Link within next 3 working days else the Payment shall be transferred to Suspense Account Important - Payment made in the last 6 months also need to be updated by 21st July 2017 Click on the Following Link for Payment Update : (If VKID Generated) https://goo.gl/HKFTvH Click on the Following Link for Payment Update : (If VKID not yet Generated) https://goo.gl/r37Gcr 52
Targeted Financial Earnings for Urban Franchisee Particular (Amount in INR)
Monthly Earning
Sales & Services under Vakrangee Kendra E-Governance Services (IRCTC Railway e-booking, GST Services, BBPS, Aadhaar Update & PVC Card Printing)*
15,000
Banking Services (Bank A/c Opening, Cash Handling-Deposit & Withdrawal, Remittance/Fund Transfer)
30,000
Insurance (Life, General and Health)
12,500
ATM (Financial & Non Financial Transaction)
25,000
E-Commerce
•
DTH & Mobile Recharges & Bus Ticketing
2,500
•
E Commerce / Amazon
50,000
•
Assisted E-Commerce (Goods)
10,000
Logistic Services Gross Earning for Franchisee (A)
5,000 1,50,000
Less: Operating Expenses Operator Salary ( 3 Employees / Operators)
30,000
Manager Salary (1 store manager)
20,000
Rent (Mini.200 Sq. Feet to 500 Sq. Ft. Recommended)
25,000
Office Expenses including Electricity Charges, Connectivity Charges, Insurance & Hardware Maintenance Cost
15,000
Localized Marketing Cost
10,000
Total of Operating Cost (B)
Net Earning for Franchisee per Month (A-B) Pay Back Period (In Months)
Return on Capital Employed (In Percentage) Note * - Depending upon whichever services available in that Location
1,00,000
50,000 9-12 35% +
53
Targeted Financial Earnings for Rural Franchisee Particular (Amount in INR)
Monthly Earning (With Assisted E commerce-Amazon)
Monthly Earning (Without Assisted E commerce-Amazon)
Sales & Services under Vakrangee Kendra E-Governance Services (IRCTC Railway e-booking, GST Services, BBPS, Aadhaar Update & PVC Card Printing)*
1,000
1,000
Banking Services (Bank A/c Opening, Cash Handling-Deposit & Withdrawal, Remittance/Fund Transfer)
30,000
30,000
Insurance (Life, General and Health)
5,000
5,000
E-Commerce •
DTH & Mobile Recharges & Bus Ticketing
2,000
2,000
•
E Commerce / Amazon
5,000
-
•
Assisted E-Commerce (Goods)
6,000
6,000
Logistics
1,000
1,000
Gross Earning for Franchisee (A)
50,000
45,000
Manpower Charges (Additional 1 Operator)
10,000
10,000
Rent Charges (Mini.200 Sq. Feet to 500 Sq. Ft. Recommended)
1,000
1,000
10,000
10,000
Localized Marketing Cost
4,000
4,000
Total of Operating Cost (B)
25,000
25,000
25,000
20,000
2-3
3-4
80%+
65%+
Less: Operating Expenses
Office Expenses including Electricity Charges, Connectivity Charges, Insurance & Hardware Maintenance Cost
Net Earning for Franchisee (A-B) Pay Back Period (In Month) Return on Capital Employed (In Percentage) Note * - Depending upon whichever services available in that Location
54
Success Stories : Service wise Performers Case Studies
55
Success story : E-Governance – AADHAAR Enrollment Case Study
Service – E-Governance Transactions VK ID : RJ3311032 Franchisee Name : Vinod Jain Location : Udaipur Sarda, Rajasthan Commission Earned during the Month : Rs. Aadhaar Enrollment : 6,201
1,48,824
56
Success story : E-Governance – AADHAAR Update & PVC Case Study
Service – E-Governance Transactions VK ID : RJ2303036 Franchisee Name : Hemlata Khandelwal Location : Kota Lalpura, Rajasthan Commission Earned during the Month : Rs. 51,032 Aadhaar Update & PVC Card Transactions : 2,571
57
Success story : Amazon Assisted E-Commerce Services Case Study
Service – Amazon Assisted E-Commerce Services VK ID : RJ3205013 Franchisee Name : Abhishek Jain Location : Tonk, Rajasthan Earnings during the Month : Rs. 1,92,072 Insurance Policies Sourced : 1,141
58
Success story : Banking Case Study
Service – Banking Transactions VK ID : UP3712049 Franchisee Name : Anand Kumar Dixit Location : Jaunpur, Uttar Pradesh Commission Earned during the Month : Rs. Account Opened : 68 Cash Handling Done : Rs. 2,35,35,548
89,250
59
Success story : ATM Services Case Study
Service : ATM - Financial / Non Financial Transactions VK ID : MH2305039 Franchisee Name : Sarojini Subhash Katakdound Location : Osmanabad, Maharashtra Commission Earned during the Month : Rs.63,557 Financial Transactions Done : 6,047 Non Financial Transactions Done : 1,029
60
Success story : Logistics – Courier Booking Services Case Study
Service – Courier Booking VK ID : UP4809021 Franchisee Name : Jasmeet Singh Location : Lucknow, Uttar Pradesh Commission Earned during the Month : Rs. Courier Bookings Done : 869
10,266
61
Success story : Logistics – Last Mile Delivery Services Case Study
Service – Last Mile Delivery Services VK ID : MH2810029 Franchisee Name : Bharatkumar Vasantrao Patil Location : Sangli, Maharashtra Commission Earned during the Month : Rs. Courier Bookings Done : 1,833
27,929
62
Success story : Insurance Case Study
Service – Insurance Services VK ID : UP4809021 Franchisee Name : Jasmeet Singh Location : Lucknow, Uttar Pradesh Earnings during the Month : Rs. Insurance Policies Sourced : 94
44,808
63
Action plan
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Action Plan : Activation of Existing Franchisees Focus is on Conversion of all existing old model outlets to new model and Ensure new branding at all existing Kendra is completed. In order to consider a Franchisee active, he/she should agree with the following 3 conditions:
PAYMENT OF DISCOUNTED UPGRADE COST
• Franchisee to pay the Discounted Upgrade cost for all Hardware, New Branding and ATM Machine (on custodian basis)
EXCLUSIVITY & MINIMUM WORKING CAPITAL INVESTMEMT
• Franchisee should only provide Vakrangee services through the Kendra
• Franchisee should be ready to invest the required Minimum Working Capital for smooth functioning of services
Urban Outlet
ACHIEVE SERVICE ACTIVATION TARGETS ON CONSISTENT BASIS
EXIT POLICY & PROCESS
Rural / KSK Outlet
Wallet : Rs. 2 Lacs
Wallet : Rs. 1 Lacs
Banking (settlement account) – Rs. 5 Lacs
Banking (settlement account) – Rs. 2 Lacs
ATM (if present) – Rs. 5 Lacs
ATM (if present) – Rs. 1 Lacs
• Franchisee to ensure activation of all Mandatory services in the Kendra on consistent basis • Franchisee should be ready to achieve the targets decided by the management
• Franchisee who do not agree with the above terms and conditions needs to go through the EXIT process resulting into cancellation of the Franchisee agreement 65
Action Plan : For Existing Franchisees
OPTION 2: FRANCHISEE AGREEMENT CANCELLATION
OPTION 1 : UPGRADE TO NEW VAKRANGEE KENDRA
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Action Plan : Setting Up of new Franchisees In order for any Potential Franchisee to own a Vakrangee Kendra , he/she should agree with the following 3 conditions: PAYMENT OF DISCOUNTED SET UP COST –
LIMITED PERIOD OFFER EXCLUSIVITY & MINIMUM WORKING CAPITAL INVESTMEMT
• Franchisee to pay the Discounted Set up cost for all Hardware, New Branding and ATM Machine (on custodian basis) • Franchisee should only provide Vakrangee services through the Kendra
• Franchisee should be ready to invest the required Minimum Working Capital for smooth functioning of services
Urban Outlet / IOCL Retail Outlet
ACHIEVE SERVICE ACTIVATION TARGETS ON CONSISTENT BASIS CONTACT THE NEAREST BC OR DC FOR ON-BOARDING PROCESS
Rural / KSK Outlet
Wallet : Rs. 2 Lacs
Wallet : Rs. 1 Lacs
Banking (settlement account) – Rs. 5 Lacs
Banking (settlement account) – Rs. 2 Lacs
ATM (if present) – Rs. 5 Lacs
ATM (if present) – Rs. 1 Lacs
• Franchisee to ensure activation of all Mandatory services in the Kendra on consistent basis • Franchisee should be ready to achieve the targets decided by the management • If the Potential Franchisee is in agreement with the above terms and conditions, then feel free to contact the nearest Vakrangee BC/DC Officer. • Initial Set-Up support and Training Support would be provided by the Vakrangee Team. 67
Thank You
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