Cisco User Connect Licensing What Is It? Cisco® User Connect Licensing (UCL) is a user-based licensing model for most Cisco Unified Communications 8.0 products and future releases, including Cisco Unified Communications Essential Operate Service. With UCL, Cisco channel partners no longer need to quote server software, device license units (DLUs), ports, options, etc.—only the number of users and public-space devices are counted and licensed. All right-to-use (RTU) fees, DLU fees, port licenses, etc. are converted to a single Cisco User Connect License.
What Products Are Not Included in Cisco UCL? The following applications are not included:
• • • • •
At-A-Glance
Cisco Unity application
• Includes everything: Unlimited number of ports, high availability and failover, languages, integrations, etc. • Simply count your required number of mailboxes and multiply by price point. Conferencing Audio user
US$80 per user
Video user (in addition to audio):
US$30 per user
• Includes everything: Unlimited number of ports per user (1 port per 10 user ships, but you can request more), integrations, languages, etc.
• Simply count the number of people who need to schedule meetings and order a user for each. Presence Presence
Cisco Unified Contact Center Enterprise Cisco Unified Customer Voice Portal (CVP)
US$100 per user
US$60 per user
• No server license or DLUs are required for presence; the $60 includes these items. • A client is treated like a phone: If it is a first phone, the enhanced IP phone license covers it; if it is a second phone, it is an adjunct device.
Cisco Unified IP Interactive Voice Response (IP IVR)
Mobility
Cisco Unified Videoconferencing
Cisco Unified Mobile Communicator Client
US$50 per user
Dual-mode phones
US$150 per user ($200 for full unified communications)
All Unified Communications Express products, including Cisco Unity® Express, Cisco Unified Communications Manager Express, etc.
This license includes the client and server license and access rights. Video
What Is the New Pricing for Cisco UCL?
Video desktop user: Any video device (not soft client such as Cisco Unified Video Advantage or Cisco Unified Personal Communicator) on a user’s desktop
US$295 per user
Table 1 gives new pricing information. Table 1 Pricing
Video TelePresence single-screen user: For a singlescreen conference-room unit
US$650 per user
Video TelePresence multiscreen user:
US$1,100 per user
License Type
List Price
IP Telephony
For a multiscreen conference-room unit
Enhanced IP user
US$210 per user
Basic IP user
US$125 per user
Adjunct License
US$85
Cisco Unified Communications Manager Business Edition user
US$235 per user
Public-space user
US$150 per user
Analog users
US$40 per user
• All users in Cisco Unified Communications Manager will now have a combination of this licensing or Cisco Unified Workspace Licensing (UWL) licenses.
• Mobility (SNR) functionality is included in the Basic and Enhanced IP user licenses.
TelePresence-only starter bundle: Includes 2 Cisco Unified Communications Manager nodes and 50 video desktop users;
US$14,750
For TelePresence-only deployments: Add appropriate TelePresence user licenses from this table.
Licensing Guidance The guidelines that follow explain the details of Cisco UCL from a software licensing standpoint as it relates to a user’s set of phones and soft clients. These guidelines do not include hardware costs for phones or licensing for public-space devices. To define the set of UCL licenses required for a user, follow these steps:
Messaging Cisco Unity Connection application
US$75 per user
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco, the Cisco logo, and Cisco Systems are registered trademarks or trademarks of Cisco and/or its affiliates in the United States and certain other countries. All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1002R)
Cisco User Connect Licensing Step 1: Set up license for user’s primary device or client:
At-A-Glance
•
Scenario A: Users with Cisco Unified IP Phones or third-party IP phones in a set of owned phones:
• • •
Primary device is always the most advanced phone model for a user. Adjunct licenses apply to phones or clients of equal or lesser value. Start with the most advanced phone model. If this phone model is a Cisco Unified IP Phone 6901 or 6911 model, purchase a Primary Basic IP User license (US$125). Otherwise, purchase a Primary Enhanced IP User license (US$210). If the phone model is the Cisco Unified IP Phone 9900 Series and the Cisco Unified Video Camera is planned for use to support video communications or third-party phones with a video camera to support video communications, add an adjunct license for video (US$85).
• Add additional adjunct licenses for other phones and soft clients (see step 2). Scenario B: Users with no hardware-based desk phones in set of owned phones: • • •
Start with the first soft client and purchase a Primary User License for that phone (US$210). Add the client license price for Cisco IP Communicator (US$90) or other soft client (US$50). Add additional adjunct licenses for other clients (see step 2).
Step 2: Set up licenses for additional clients:
•
• •
To add an additional hardware-based desk phone, purchase an adjunct license (US$85). If the hardware-based desk phone has a video camera and is planned to support video communications, purchase an additional adjunct video license (US$85). Note: Phones that fall into the Enhanced User license category may not be added as adjunct licenses to a Primary Basic IP User license. To add an additional soft client, purchase an adjunct license (US$85) and a client license. To add Cisco Unified Video Advantage, purchase a client license only (US$100). (Note: Cisco Unified Video Advantage is supported on selected models of Cisco Unified IP Phone 6900 and 7900 Series endpoints as well as Cisco soft clients such as Cisco IP Communicator.)
Example: Licensing for a user with a primary Cisco Unified IP Phone 9900 Series endpoint equipped with a Cisco Unified Video Camera, Cisco IP Communicator, and Cisco Unified Video Advantage—although this example may benefit from Cisco UWL pricing:
•
Cisco Unified IP Phone 9900 Series with the Cisco Unified Video Camera − Primary Enhanced User license (US$210) − Adjunct video license (US$85)
•
Cisco IP Communicator − Adjunct license (US$85) − Client license (US$90) Cisco Unified Video Advantage (for use with Cisco IP Communicator above) − Client license (US$100)
How to Migrate Customers Scenario 1: Customer with existing Cisco Unified Communications Software Subscription (UCSS) contract
• •
Order software copies through Product Upgrade Tool (PUT). When you upgrade, you are now on Cisco UCSS on the basis of your Cisco UCSS contract. Scenario 2: Customer without Cisco UCSS contract Option 1:
• • •
Buy a user-based upgrade. Pay full upgrade price for each user, typically 50 percent of new-user cost.
You are now migrated to Cisco UCL on the new version. Option 2:
• • • •
Buy discounted user-based upgrade (3 & 3 Upgrade Offer). You must purchase a 3-year Cisco UCSS contract at the same time. You are now migrated to Cisco UCL on the new version. It is always less expensive than the full-priced upgrade, and it provides future version upgrades. Scenario 3: Customer migrating from DLU to Cisco UCL and Cisco UWL with no current Cisco UCSS.
•
Order appropriate migration part numbers, mixing Cisco UWL and Cisco UCL as desired, and mandatory Cisco UCSS and ESW on all users.
•
You may take advantage of promotion pricing in this case for Cisco UCL users. Scenario 4: Customer migrating from multiple Cisco UWL + DLU clusters to single Cisco UWL + Cisco UCL cluster.
• •
Order new software version through the PUT. Order the appropriate migration part numbers, mixing Cisco UWL and Cisco UCL as desired, and mandatory Cisco UCSS and ESW on all users.
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco, the Cisco logo, and Cisco Systems are registered trademarks or trademarks of Cisco and/or its affiliates in the United States and certain other countries. All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1002R) C45-582182-00 02/10