CONNECTING TO NATURAL GAS IS EASY NATURAL GAS METER

natural gas meter installation guide call 1800 007 427 north lakes sandgate chermside cleveland coomera beenleigh holmview ipswich springfield lakes o...

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CONNECTING TO NATURAL GAS IS EASY STEP 1: CALL 1800 007 427 We will confirm that natural gas is available to the property. > S ingle residential property: We’ll advise whether we can connect the service and meter at no cost, and if not, will give you a cost to connect. If necessary, we will organise a site visit to confirm your preferred meter position.

NATURAL GAS METER INSTALLATION GUIDE

NORTH LAKES

QUEENSLAND Always consult with a Business Development Representative to plan your meter installation. We will give advice to help you comply with industry requirements.

SANDGATE CHERMSIDE

> C ommercial property or multi-dwelling residential property: One of our Business Development Representatives will consult with you on your requirements, and will organise a cost assessment.

BRISBANE

SUNNYBANK HILLS

STEP 2: ACCEPT OUR OFFER TO CONNECT

CLEVELAND

HOLMVIEW

> S ingle residential property: You can accept our offer over the phone. > Commercial  property or multi-dwelling residential property: We will send you a written letter of offer. Please check that all the details are correct, sign the letter and return it.

BEENLEIGH

OAKEY

ORMEAU

SPRINGFIELD LAKES

IPSWICH

TOOWOOMBA

COOMERA

STEP 3: CALL THE CHOSEN NATURAL GAS RETAILER Advise the retailer that a natural gas service has been organised, and ask for a “natural gas meter fix”. The retailer will then authorise us to install the natural gas meter. The request will also enable the retailer to set up your gas account. We cannot install a natural gas meter without authorisation from an energy retailer.

STEP 4: YOUR NATURAL GAS CONNECTION IS INSTALLED

SOUTHPORT

REGIONAL QUEENSLAND

SURFERS PARADISE

ROCKHAMPTON

COOLANGATTA

GLADSTONE

TWEED HEADS

Our contractors will call you to schedule the service installation. The natural gas meter will be installed shortly after the service, provided we have received retailer authorisation. You can now arrange for your gasfitter to install and connect your natural gas appliances.

BUNDABERG HERVEY BAY

NATURAL GAS NETWORK

RIVERS & WATERWAYS

MARYBOROUGH

CALL 1800 007 427

Queensland

CALL 1800 007 427

COMMERCIAL CONNECTIONS Clearance from any door, window, mechanical air inlet, such as an air conditioner, or any other opening into a building (excluding sub-floor vents) must be a minimum of 1000mm

WINDOW Clearance from an electrical meter box must be a minimum of 1000mm

Indicates regulator vent point

1000mm

> S ingle Residential Connections Clearance requirements and sizing

1000mm

Approx. 330mm

Approx. 500mm

1000mm

AIR CONDITIONER

> C ommercial Connections Clearance requirements and sizing

METER GUIDE

WINDOW 1000mm

RESIDENTIAL CONNECTIONS

Indicates regulator vent point

1000mm

1000mm PROTECTIVE BOLLARD

Clearance from any door, window, mechanical air inlet, such as an air conditioner, or any other opening into a building (excluding sub-floor vents) must be a minimum of 1000mm

Model 750 Residential Meter

AL425 Commercial Meter

ROLLER DOOR

DOOR AIR CONDITIONER

Approx. 330mm

Natural gas meters for single residential connections

Where to position natural gas meters: Commercial examples WINDOW

1000mm

This distance is to be a minimum of 1500mm above finished ground level.

1000mm 330mm

500mm

1000mm

PROTECTIVE BOLLARD

Seek advice from your project’s Hydraulic Consultant at design stage to ensure natural gas meter cupboards are built to correct specifications.

Clearance from any door, window, mechanical air inlet, such as an air conditioner, or any other opening into a building (excluding sub-floor vents) must be a minimum of 1000mm

H: 500mm

D: 350mm

D: 370mm H: 700mm

W: 400mm

W: 660mm

Model 1010 Small Commercial Meter

AL1000 Commercial Meter

ROLLER DOOR

AIR CONDITIONER

Standard meter on house

Standard meter position on boundary

Standard meter position in letterbox 330mm

Where to position natural gas meters: Multi-dwelling examples

Meters with protective barriers

H: 500mm

D: 420mm

D: 350mm Meters caged and positioned in carpark

H: 800mm

Meters positioned in garden bed

W: 600mm

W: 650mm

The above examples are of gas meters that are commonly used in a variety of residential and commercial applications. Always make sure you consult with your Business Development Representative to ensure the gas meter is sized according to your gas needs/requirements. Standard bank of meters for multi-dwellings

Meter position option for multi-dwellings

Always consult with a Business Development Representative to plan your meter installation. We will give advice to help you comply with industry requirements.

Commercial meter station in ventilated cupboard

Commercial meters may be installed in a naturally ventilated enclosure provided they remain accessible. The enclosure must be separate from any buildings and must not contain any electrical equipment.

To arrange a time to speak to your Business Development Representative

CALL 1800 007 427