Prime Suite Hardware Requirements
Greenway Prime Suite Hardware Overview This document is to be used only as a guideline when considering hardware for use with Prime Suite. All server and workstation specs are Dell hardware, unless otherwise specified. Please contact MDS Medical prior to purchasing any hardware, configuring new servers, or questions regarding installation or upgrades: 1-800-494-3188 or www.mdsmed.com. At MDS Medical, we make every effort to ensure that the information provided herein is up-to-date and accurate, but we cannot guarantee that it is 100% free of inaccuracies, errors, or omissions. We cannot take responsibility for damages related to inaccuracies, omissions, or errors in this documentation, nor do we accept liability (as far as permitted by law) for any loss arising from any use of or reliance on information included in this document or website. All servers are completed by a qualified MDS Medical technician according to current Greenway Prime Suite setup specs. Hardware obtained by a client through sources other than MDS Medical may be subject to a setup/upgrade fee.
Prime Suite Server Requirements for 1-10 Users Processor Memory Hard Drives
Intel Xeon Processor E3 (6 Core) @ 2.0GHz or higher 16GB Ram or higher • 4 x 300 GB (min) with 1x 300 GB hot spare, RAID 0+1 (~ 600 GB) • 3 x 300 GB (min) with 1x 300 GB hot spare, RAID 5 (~ 600 GB) • 2 Partitions required (C:\ and D:\), at least 50 GB needs to be allocated to C:\ and the remaining space can be allocated to D:\ or left unallocated for future use.
Operating System
Windows 2008 R2 64-Bit only (32-bit Server 2008 Standard not supported) Windows 2016 64-Bit w/downgrade can be purchased for future use. Prime Suite is not compatible with Small Business Sever (SBS Server) Microsoft SQL Server 2008 R2 Standard or Enterprise (base CALs) *Microsoft SQL Server 2016 Standard w/downgrade can be purchased for future use. Dell Remote Access Controller (DRAC) Dell Open Manage System Administrator(Free software to manage and maintain your server hardware) Dell PowerEdge T330or R330 Prime Suite must be a stand-alone, member server and cannot host domain functionality or Terminal Services. Prime Suite client software cannot be installed on the Prime Suite server. MDS Medical recommends the use of virtualization to maximize current hardware technologies. MDS Recommends Dell Hardware for servers. Server status (hardware) should be checked every week as a best practice. Full backups should be performed nightly and rotated off-site.
SQL Server
IP KVM Hardware Monitoring Hardware Equivalent Notes
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Prime Suite Hardware Requirements
Prime Suite Server Requirements for 11-99 Users Processor Memory Hard Drives
Operating System
SQL Server
IP KVM Hardware Monitoring Hardware Equivalent Notes
Dual Intel Xeon Processor E5 (8 Core) @ 2.0GHz or higher 32GB Ram or higher • 4 x 500 GB (min) with 1x 500 GB hot spare, RAID 0+1 (~ 1 TB) • 3 x 500 GB (min) with 1x 500 GB hot spare, RAID 5 (~ 1 TB) • 2 Partitions required (C:\ and D:\), at least 50 GB needs to be allocated to C:\ and the remaining space can be allocated to D:\ or left unallocated for future use. Windows 2008 R2 64-Bit only (32-bit Server 2008 Standard not supported) Windows 2016 64-Bit w/downgrade can be purchased for future use. Prime Suite is not compatible with Small Business Sever (SBS Server) Microsoft SQL Server 2008 R2 Standard or Enterprise (base CALs) *Microsoft SQL Server 2016 Standard w/downgrade can be purchased for future use. Dell Remote Access Controller (DRAC) Dell Open Manage System Administrator(Free software to manage and maintain server hardware) Dell PowerEdge T430 or R430 Prime Suite must be a stand-alone, member server and cannot host domain functionality or Terminal Services. Prime Suite client software cannot be installed on the Prime Suite server. MDS Medical recommends the use of virtualization to maximize current hardware technologies. MDS Recommends Dell Hardware for servers. Server status (hardware) should be checked every week as a best practice. Full backups should be performed nightly and rotated off-site.
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Prime Suite Hardware Requirements
Prime Suite Server Requirements for 100+ Users Option A (Single Server) Processor Memory Hard Drives
Operating System
SQL Server
IP KVM Hardware Monitoring Hardware Equivalent Notes
Dual Intel Xeon Processors E5 (12 Core) @ 2.4 GHz or higher 32GB RAM or higher • 4 x 1 TB (min) with 1x 1 TB hot spare, RAID 0+1 (~ 2 TB) • 3 x 1 TB GB (min) with 1x 1 TB hot spare, RAID 5 (~ 2 TB) • 2 Partitions required (C:\ and D:\), at least 50 GB needs to be allocated to C:\ and the remaining space can be allocated to D:\ or left unallocated for future use. Windows 2008 R2 64-Bit only (32-bit Server 2008 Standard not supported) Windows 2016 64-Bit w/downgrade can be purchased for future use. Prime Suite is not compatible with Small Business Sever (SBS Server) Microsoft SQL Server 2008 R2 Standard or Enterprise (base CALs) *Microsoft SQL Server 2016 Standard w/downgrade can be purchased for future use. Dell Remote Access Controller (DRAC) Dell Open Manage System Administrator(Free software to manage and maintain server hardware) Dell PowerEdge T630 or R630 The software cannot be accessed on the server which it is installed on. The system cannot run terminal services for software access. MDS Medical recommends XenServer Virtualization to accommodate the GW server and the terminal server on the same device.
Option B (Dual Server) *Virtualization Required* Server A
Web/Application Server
Processor Memory Hard Drives
Dual Intel Xeon Processors E5 (12 Core) @ 2.4GHz or higher 16GB Ram or higher • 4 x 1 TB (min) with 1x 1 TB hot spare, RAID 0+1 (~ 2 TB) • 3 x 1 TB GB (min) with 1x 1 TB hot spare, RAID 5 (~ 2 TB) • 2 Partitions required (C:\ and D:\), at least 50 GB needs to be allocated to C:\ and the remaining space can be allocated to D:\ or left unallocated for future use. Windows 2008 R2 64-Bit only (32-bit Server 2008 Standard not supported)
Operating System
SQL Server
Windows 2016 64-Bit w/downgrade can be purchased for future use. Prime Suite is not compatible with Small Business Sever (SBS Server) Microsoft SQL Server 2008 R2 Standard or Enterprise (base CALs) *Microsoft SQL Server 2016 Standard w/downgrade can be purchased for future use.
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Prime Suite Hardware Requirements
IP KVM Hardware Monitoring Hardware Equivalent Notes
Dell Remote Access Controller (DRAC) Dell Open Manage System Administrator(Free software to manage and maintain your server hardware) Dell PowerEdge T630 or R630 Prime Suite must be a stand-alone, member server and cannot host domain functionality or Terminal Services. Prime Suite client software cannot be installed on the Prime Suite server. MDS Medical recommends the use of virtualization to maximize current hardware technologies. MDS Recommends Dell Hardware for servers. Server status (hardware) should be checked every week as a best practice. Full backups should be performed nightly and rotated off-site.
Server B
SQL Server
Processor Memory Hard Drives
Dual Intel Xeon Processors E5 (12 Core) @ 2.4GHz or higher 32GB Ram or higher • 4 x 1 TB (min) with 1x 1 TB hot spare, RAID 0+1 (~ 2 TB) • 3 x 1 TB GB (min) with 1x 1 TB hot spare, RAID 5 (~ 2 TB) • 2 Partitions required (C:\ and D:\), at least 50 GB needs to be allocated to C:\ and 100 GB can be allocated to D:\ . Windows 2008 R2 64-Bit only (32-bit Server 2008 Standard not supported)
Operating System
SQL Server
IP KVM Hardware Monitoring Hardware Equivalent Notes
Windows 2016 64-Bit w/downgrade can be purchased for future use. Prime Suite is not compatible with Small Business Sever (SBS Server) Microsoft SQL Server 2008 R2 Standard or Enterprise (base CALs) *Microsoft SQL Server 2016 Standard w/downgrade can be purchased for future use. Dell Remote Access Controller (DRAC) Dell Open Manage System Administrator(Free software to manage and maintain your server hardware) Dell PowerEdge T630 or R630 Prime Suite must be a stand-alone, member server and cannot host domain functionality or Terminal Services. Prime Suite client software cannot be installed on the Prime Suite server. MDS Medical recommends the use of virtualization to maximize the use of current hardware technologies. Hardware Equivalent: Dell PowerEdge T620 or R620
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Prime Suite Hardware Requirements
Additional Server Information Other Software MDS Medical recommends that Prime Suite is run exclusively on a server. Please contact MDS Medical’s Technical Service department if you plan to run other software on the Prime Suite Server. *Volume/Open Licensing is required to downgrade server OS or SQL software. Domain Controllers Prime Suite cannot be run from a Domain Controller. Terminal Servers Prime Suite cannot be run on the server it is installed on. If you wish to use a Terminal Server for remote users, you will need a separate Terminal Server either physical or virtual. Server 2008R2 is currently the only approved Terminal Server OS available. Virtualization MDS Medical strongly suggests the use of virtualization. MDS uses Citrix XenServer 6.2 as its current preferred virtualization technology. Other suitable technologies are available based on client preference and local support.
Prime Suite Workstation Requirements Standard Workstation / Scanner Workstation Processor Memory Hard Drives Operating Systems Internet Browser .Net Framework USB Ports Wireless
Recommended Dell Optiplex series Intel Pentium Dual Core 3.0GHz or higher 4GB Ram, 8GB+ Ram optimal 250GB Hard Drive Space Windows 7 Professional (32 bit or 64 bit) Windows 8.1 or Windows 10 Microsoft Internet Explorer 11 3.5 SP1 and 4.0 Extended USB 2.0 recommended Not recommended
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Prime Suite Hardware Requirements
Prime Suite Tablet and Laptop Requirements Tablets / Laptops / Convertibles Processor Memory Hard Drives Operating System Internet Browser
Recommended Dell Latitude Laptop or XPS series Intel Mobile Core Duo @ 1.5 GHz or higher 4GB Ram, 8GB Ram optimal 100 GB Hard Drive, solid state preferred Windows 7 Professional (32 bit or 64 bit) Windows 8 Professional (RT Version not supported) Windows 10 (Preferred) Microsoft Internet Explorer 11
.Net Framework Wireless
3.5 SP1 and 4.0 Extended (4.51 not supported) 802.11A/G/N
Peripheral Requirements Router / VPN Client
Prime Suite requires a VPN connection between the Prime Suite Server and the Greenway Prime Suite network in order to send electronic claims and download the latest Prime Suite content. There can be two configurations for this VPN. You can either use a Cisco ASA series router as your primary gateway, or you can use a Cisco ASA series router behind your current gateway as a VPN client to the Prime Suite Server. Both configurations require a Static IP Address. Gateway Configuration Recommendation
VPN Client Configuration Recommendation
Wireless Access Point
Document Scanners
With a gateway configuration the Cisco ASA would be configured as the main gateway on the network. In order to set up the VPN to the Greenway network the internal network would have to be configured with a network address supplied by MDS. This address corresponds with the site number assigned to the customer (i.e. 10.50.1.0/24) • Cisco ASA 5506-x (up to 50 users) • Cisco ASA 5512-x (50+ users) With a VPN Client configuration the Cisco ASA would sit behind the main gateway on the network and act only as a VPN client. The server would have to be dualhomed in this configuration and be assigned an internal IP address and a VPN IP address. • Cisco ASA 5506-x (up to 50 users) MDS Medical recommends using Cisco Wireless Access Points to ensure wireless stability. • Cisco WAP371 Wireless-N Access Point with Single point (a/b/g/n) • Cisco WAP571Wireless-N Access Point with POE (a/b/g/n) Prime Suite utilizes TWAIN drivers to scan documents. • Panasonic KV-S10x5C series or better • Fujitsu fi-61xx or 7x60 series
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Prime Suite Hardware Requirements
Printers
Fax Servers
Webcams
The Prime Suite Server needs to directly communicate with at least one network based printer for printing HCFA claims and patient statements. • HP LaserJet P2055n or P2055dn • Most LaserJet printers or multifunction PSC machines Electronic based fax services require either PDF (manual import) or multi-page TIFF which enables auto import functionality. Recommended servers include: • Multitech FaxFinder ff240 (2 port) • Multitech FaxFinder ff440 (4 port) • Multitech FaxFinder ff840 (8 port) With a webcam, you can take patient photos for the patient’s chart. • Logitech Webcam Pro series • Microsoft Lifecam series • HP Webcam series
Prime Suite In-House Data Backup Hardware
Software
Non-Removable: Buffalo TeraStation ES NAS server(2TB, 4TB or TGB) • Removable: Tandberg Data LTO-4 Ultrium Internal/External Tape Drive (+ media) Yosemite ServerBACKUP by Barracuda Ware (Workstation or Server Based)Symantec Backup Exec (Server based) Carbonite Backup (Cloud based)MDS Medical Backup (Cloud based) •
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