“As well as invoicing 100% of the services we provide, without forgetting anything or making any mistakes, we have cut our invoicing lead times by 20% and we have an accurate overview of our business.“
With Wolters Kluwer Transport Services solutions, Travier Transports has optimised its invoicing process and eliminated empty return journeys throughout Europe. THE CHALLENGE •
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To manage all aspects of the business and guarantee reliability in the invoicing process To optimise loads for lorries coming from neighbouring European countries
THE SOLUTION •
FreightCentral and the Teleroute freight exchange
THE BENEFITS •
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Improved management of the business thanks to automated transport orders 20% reduction in invoicing lead times Total elimination of empty return journeys
Driven by its new Operations Manager, Travier Transports, experts in transporting hazardous materials via subcontracting, now uses the FreightCentral transport order management solution, combined with the Teleroute freight exchange to optimise all aspects of its business. The benefits of Wolters Kluwer Transports Services online solutions speak for themselves, after just a few months in use: a 20% reduction in invoicing lead times, which is now totally reliable, and an end to empty return journeys throughout Europe, thus improving productivity by 10%. As soon as he arrived, the new Operations Manager, Gérard Klein, identified several challenges that would need to be tackled in order to improve efficiency: optimising transport order management, making the invoice process more reliable and removing empty return journeys for lorries coming from European countries. The transport company would need to automate and computerise the entry and management of hundreds of monthly transport orders, which had been a manual process until that point. This would immediately help rationalise drivers’ journeys, avoid the problem of invoices being forgotten for subcontracted services and reduce inherent administrative tasks. As well as this, the company would have to find new commercial opportunities to reload its lorries returning from neighbouring European countries. Gérard Klein explains, “As far as I could see, the combination of transport order management software and a European-wide freight exchange was the only solution that would guarantee that we could tackle these challenges quickly and
optimise our business.” “According to my experience and the lessons I have learned, Wolters Kluwer Transport Services seemed the technological partner and service that would best suit our small business needs, with the constant worry of adapting to the demands of their clients and boosting margins. So I approached them first,” clarifies Gérard Klein. The technological response and service environment offered by Wolters Kluwer Transport Services fulfilled every single one of the carrier’s needs. Easy to use, efficient, and all for an attractive price, the online toolbox Freight Central, available 24 hours a day online, doesn’t need any installation and is quick to get to grips with. Teleroute is Europe’s number one online freight exchange, offering all-inclusive access to the widest array of secure freight offers. Gérard Klein concludes: “The quality of the Wolters Kluwer Transport Services service environment was also a key factor in our choice. As well as the technological solutions, we were keen to work with a partner who would support us and be involved in changes in our business and our needs.”
“There are now no more lorries coming back empty from Italy, Belgium, Spain and Germany, representing a 10% improvement in productivity and so in turnover.”
Travier transport Founded in 1921, the family business, Travier Transports, based in Saint Quentin sur Isère in the Rhône Alpes region equipped with a fleet of 45 lorries, specialises in transporting hazardous materials via subcontracting in France and Europe. Enjoying a fantastic location near the “Chemical Valley”, Travier Transports boasts a portfolio of more than 100 clients, including big names in industry, recycling and chemicals, subcontracting 2/3 of its fleet of vehicles. This means that 35 lorries carry chemicals, on their behalf, make their way through France, Italy, Spain, Belgium and Germany. Travier Transports also operates a sideline in bulk transport, with 10 dedicated lorries.
In under two months, the Wolters Kluwer Transport Services solutions were operational at Travier Transports. Gérard Klein adds: “The simplicity of FreightCentral is such that we were up and running and improving efficiency in under two hours.” The benefits enjoyed by Travier Transports: 20% reduction in invoicing lead times and elimination of empty return journeys. Freight central offers two-tier security to the ordering and invoicing process.
Wolter kluwer transport services Wolters Kluwer Transport Services, headquartered in Brussels, is a renowned expert in transport efficiency for carriers, freight forwarders, logistics service providers and shippers. Via access to freight exchange (Teleroute, Bursa Transport & 123cargo) and transport and supplier relationship management solutions (FreightCentral, TAS-tms & Transwide), they profit from a fast and high return on investment and are able to continuously optimize their transport flows in terms of revenues and costs. Furthermore they gain valuable business insights in real time and stay connected via a unique and secure online platform to the largest community of transport & logistics professionals (+100.000). www.wktransportservices.com
With FreightCentral, Transport Travier can manage its business from start to finish, without any time-consuming manual processes where mistakes can creep in. The transport company has a control panel detailing the whole business on one screen, centralising all the orders, operations and daily transport costs. As well as only needing to enter information once, the FreightCentral solution also improves communication with its drivers via text message. The Teleroute freight exchange is fully integrated into Freight Central, so the company can now anticipate its return journeys from Europe by between 24 and 48 hours, as well as having access to the largest range of reliable freight offers in Europe. Gérard Klein adds “As well as invoicing 100% of the services we provide, without forgetting anything or making any mistakes, we have cut our invoicing lead times by 20% and we have an accurate overview of our business.” But the thing
he is most proud of is eliminating empty return journeys that incur considerable expenses (tolls, fuel, drivers). He explains, “There are now no more lorries coming back empty from Italy, Belgium, Spain and Germany, representing a 10% improvement in productivity and so in turnover.” In the next few months, Travier Transports plans to go even further with the automation process by exploiting the potential of Wolters Kluwer Transport Services online solutions. Gérard Klein sums up: “An expert in its field, transport management, Wolters Kluwer Transport Services gives us the most relevant and upgradeable solutions, supported by a customer services department that really gets involved. We can easily say that they are now our preferred partner when it comes to boosting our day-to-day efficiency.”
Wolters Kluwer Transport Services Belgicastraat 17, 1930 Zaventem, Belgium T.: +32 (0) 2 475 41 95
[email protected] www.wktransportservices.com
