BAB I PENDAHULUAN A. LATAR BELAKANG MASALAH SALAH SATU

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CHAPTER I INTRODUCTION A. Background Tourism is a sector that is very important for every country. Tourism has a major role in developing a country. Many countries rely on the tourism industry which is the source of income and foreign exchange earner of the country. Indonesia is a country that has a high potential in the tourism sector. Natural wealth and culture are important components of tourism in Indonesia. One of the cities in Indonesia which has a high tourism potential is Surakarta, which is known as Solo. It is located in Central Java. Solo is a prominent area in Central Java, particularly in the tourism sector. It has a lot of tourist attractions and interesting places. Culinary and cultural diversity is also an added value to the city. Many domestic and foreign tourists choose to visit Solo because they are interested in cultural attractions, for example Kasunanan Palace, Radya Pustaka Museum, Mangkunegaran Palace, Leather Puppet, batik village, cultural events and culinary. Tourism activities in Solo are managed by the local government. The institutions

that

manage

them

is

Dinas

Kebudayaan

dan

Pariwisata

(DISBUDPAR) Surakarta. DISBUDPAR has the duty to manage and develop the city of Solo to be a tourist destination based on culture. commit to user

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One of the ways to develop Solo tourism is to provide information about the city. Therefore, DISBUDPAR formed Tourist Information Center (TIC) as a division in charge of providing information or guidance to the tourists visiting Solo. The writer did the job training at TIC as the front officer to finish the final project. The job training provides an opportunity to the writer to learn and know about TIC in serving the tourists and promoting Solo. In addition, it is also beneficial to the writer to practice his English skills. Therefore, the title of this final project is THE STRENGTHS AND THE WEAKNESSES OF TOURIST INFORMATION CENTER OF DINAS KEBUDAYAAN DAN PARIWISATA SURAKARTA.

B. Objectives The objectives of the project are: 1. To describe the general description of DISBUDPAR Surakarta and the writer’s activities during the job training in DISBUDPAR Surakarta. 2. To figure out the strengths of TIC of DISBUDPAR Surakarta. 3. To figure out the weaknesses of TIC of DISBUDPAR Surakarta. commit to user

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C. Benefits This project is expected to be beneficial to:

1. The Institution Hopefully, related institution can understand and develop the service in providing the better service in the future. 2. The Writer By this project, the writer can learn of services in giving information to the tourists. 3. The Readers The readers can understand the descriptions, strengths and weaknessess of TIC of DISBUDPAR Surakarta.

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