Tony’s Cottage Inn Bartender Job Description Uniform Requirements: • Clean black non-slip shoes, must say non-slip on shoe • Black socks must be worn...
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Bartender Job Description Reports to:
Director of Food & Beverage
Summary of Position: Provide friendly, attentive, and timely service to create an exceptional experience for all of our guests. Each bartender’s primary objective is to show our guests such a marvelous time that they will want to return again and again.
Maintains a Guest focus while performing duties Assumes 100% responsibility for quality guests’ experience Take orders from guests and beverage orders from servers. Prepare and serve alcoholic and non-alcoholic drinks consistent with the Restaurant’s standard drink recipes. Learns the names and personally recognize our regulars. Record drink orders accurately and immediately after receipt into the register system. Accept guest payment, process credit card charges and make change (if applicable). Wash and sterilize glassware. Prepare garnishes for drinks and replenish snacks for bar patrons. Maintains bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages. Clear and reset tables in bar area. Present drink menus, make specific recommendations and answer questions regarding beverages. Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas. Receive and serve food orders to guests seated at the bar. Report all equipment problems and bar maintenance issues to bar supervisor. Assist the restocking and replenishment of bar inventory and supplies. Thank guests for their visit and invite them to return. Attends all scheduled employee meetings and brings suggestions for improvement. Notify Dinning Room Supervisor or manager-on-duty any time a guest is not IOO% satisfied with their experience
Qualifications: • • • • • • • • • •
Be 18 years of age. Must posses a positive attitude and work well with other team members Be able to communicate and understand the predominant language(s) of our guests. Must be able to work unsupervised Must be available to work at 4:00 pm and as late as 2:00 am Must have the ability to handle money and operate a point-of-sale system. Be able to work in a standing position for long periods of time (up to 5 hours). Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds Be willing to follow direction and ask questions for clarification if needed. Be able to work in a fast paced restaurant environment
Clean black non-slip shoes, must say non-slip on shoe Black socks must be worn Clean black pressed slacks Clean black polo style shirt (provided) White or flesh tone under garments must be worn Clean black apron (provided and can not be modified in any way) Hair must be a naturally occurring hair color Long hair must be pulled back and restrained No more than two earrings per ear (no other piercings visible) No visible tattoos No more than two no obtrusive rings per hand Fingernails must be one solid color (no dark colors permitted) Cologne & perfume cannot be overpowering Deodorant must be worn No more than two conservative bracelets per wrist Males: Facial hair is permitted but must be well groomed Quality inn Name badge below left shoulder
