Manual de Calidad v 05 - tcbilbao.com

%%&&˛˛ ’’!!((ˆˆ˘˘˝˝˝˝˛˛)) %%%%% %%%%% %%%%% %%%%% *...

5 downloads 575 Views 419KB Size
! "#

$

! " # "

$ %

"

&

' " '

"

"# ( )

* +

$

*&

, ,

* -& ./-..-0111

%%&& ''! !( ( ! !" !'!"

#$%& (

) ) %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% *

%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% * $ ) ) %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% * %%&& ! ) ! ! + + '' ) ! + + %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% , %%&&( %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 0 (-.. ''( (/ / *! !" % %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 0 *!'!") %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 0 %%&&+ 1 22+ ++ +'' 1 + +'' ) ) +1 1 33 %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 4 +! !" %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 4 +!'!" $ % ( ! %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% +!*!" $( !%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% +!+!" $ % $ , %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% +!-!" &$ $ %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% * %5% # 6 %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% * %5% # 6 # %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% , %5% 6 7 8 %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 0 %5% #! # # %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 0 %5%5 # $ 9 6 # %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 0 55%%&&! + ( + ! ) ! + ( + ! ) %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 4 -! !" . . ) %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 4 -!'!" /0 ) 1 %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 4 -!*!" 1 ) ) ) %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% -!+!" ) ) %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 5% % ( : " # %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 5% % 9 7 +1 %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% -!-!" )2 ) 3 )01 ) 4 .0 ) %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 5%5% ! # # $ %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 5%5% ! # 7 %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 5%5% 6 7 %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% -!5!" 6 ) %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% **%%&&1 + ' ) ( + ! ! + ( + 1 +' ) (+ ! !+(+ %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 5 5! !") ) 0 %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 5 5!'!" 0 70.) %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 5 *% % 9 7 # # 9 6 7 % %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 5 *% % ; 6 7 %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 5 *% % # 9 6 7 %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% * *% % ! # 9 6 7 6 %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% * *% %5% " 7 9 9 6 7 6 %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% * 5!*!" ) 1 0 10 ) %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% , 5!+!").2 1 1 )2)8 %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% ,

,,%%&& ! ) + ! + +'' ) + ! !< < ( (%% %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% , 00%%&& ) ..( ) == > > + ++ +/ / (! ! %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 0 9! !" 9!'!" 0% 0% 0% 0%

) 0.

% % % %

9!*!" 9!+!") 9!-!".

) %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 1 4. %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% + #9 7 %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% ? %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% + 6 $6 7 # # # %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% + 6 $6 7 # 7 # # " # %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 1 ) . ) %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% : )1 %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 8 ) %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%

0 4 4 4

1

.

7)

@

@

)

. 7 + 1 # 7

% 6

6 #

)

"

# 9

7

# 6

# 7

+# 6

%

5

!!"" 11

0 0

! !"

#$%& #

+% % 2

+ 3%

9

## #

#

#

3#

#

" #

7

7 #

# #

(=

6

"A#

#

) #

6

=

#C

+ #

B

6

2

=

#

)

+

6

+# 6

#

#

6 #

?

6

:

#

#9

7

# 7

C

6 B

7 %

# $

# #

#

#%

#

"

6

( # "

#6 " #=

9

#

6 :

? #

1!

%

6

B

+

% 6

$

7 =

A # #

8

9 6

#

6

6

6

6

(

B

#

#

1 # 7

(

9 6

B

#C

!'!"

$

9

"A#

$

:

#

" # #

"

#

6D

: % "?

9

#

6

#

7

9 6

#

6

+

7

6 6

8

#

# =

#

6

6 # C

#

(

# $

#

# B

#

6

7 $

# #

# #

#%

#% #

#

#

6

#

A= #

#

6

6#

% # :

9 9

#

76 #

# #

# # "

1 # 7 #

+

B

#

"

#

?

+ %

*

''!!"" )

11) ) )

) ) . .

#

6

6

8 # 6

#

#

7

# # "

6

) ) #

7

# "

#

#

#

#

B

:

" : #

$

#

#

E =

% 6

#

"

B

"

#

7

% +

#

# "

#

# "

#

#

9 #

6

6

6

#

+

3$

#

B

#

"#

"#

7 '

#

"#7

'

#

"#7

'

#

9

=

#

"#

#

7

6

+

#

!

#

:

< F?

#= >

#

' < + 2 "#

#

#

6

#

C

6

"#

#

3%

# #

$

'

#

%

% %

#

#

#

6

#

"#

#

' #

6 9

7 #

6 B

#=

:

"

$ F

9 #

#

6 # "#7

#C 9

#

6

#

9

6 " #

6 # A

# #

= 1%

=

#9 7

6

1 # 7 = 9

#= ## 6 #

9 6

6 #

6 #?

!( 6

!

# " #%

# 7

#7

6

#

$

#

7 =C

"#7

#

#% 8 #

"#7

7 $"

6

6

6

#

# =

(+ 2

" #

#

#

=

F

<+(

+

6 #6

#

#

#

#

# # :

C

=$ C

D#= G

<+(

"#

#= # #

#

=

#

6

# = #

#

6

6

#

#

#

? #% " $

#

#

"

"

67" =

%

,

( 9

B

7

7 # $

6

#

=

D 6 =

#+ "

7 $

"#7

#

#

D#C

B

#

#

" #= C

#

#

6

C

"#

# (

#

$# A

=

B

7 %

C

#

# 6

E

6

6

# "

C

#%

**!!"" 2 288 11 4 4) )

) )

*! !" % # #

: +# 6

#

1 # 7

6 6 6 6 #

#

#

#

2 B

7

#

C #

C #

#

#

#

#

#

#

# #

#

+1 3 6

# # " #

#

#

6

+ = # # "

+( 4

#

C

#

# #= #?

6

6

# #

# C

1 # 7 =

# 6 $

#

C #

#

#%

*!'!") #

+1

# #

9 6

"

#

B

#

#

#

1 # 7

C

+ '

#

'

#

" : " 6

1 # 7 # 6

#

# #

" :

9 # B

%

#% #%

#

6 6

#

#

# # #

6

# # # :

#

#

#

#

%

0

++!!""

11 . .) )

11

) ) ) )

) ) ;;

<<

+! !" +

#

=

6

6 23 - 3-4 #

"

#

6

6

#

+1 =

#

#

511.60111 #

7

#

# #

=# F

# #

23 - 3-4

511160111

23 - 3-4

511960111

# # $C

#

#

#

1 # 7 % #

#

#

6 #

8

" :

23 - 3-./;.< =

%"

#

#

:

"#

#

+1 "

9

$9

6

B

#

#

#

? 9 6

#$ 8 $

#

:

# 6A

" #

6 6

=

#

#

#

# #

# #%

#6

#

#

# 6

#

B

# #

#

(

C 7

#

#

9 6

7 %

# ## #

9

#%

# $

6 :

#

# $ #

#

#$

# # #

B

# #

9 6

B

"

#

7 %

# #%

#6 #

# # "

B 7

#

6

#

#%

7 $

# #

$#

6

# (

#

9

6

" #

# #= #

#

7 C

#

6

# #

# =

9

C 9

" =

# #% # #

#9

7

%

#

+1 #

+# 6

#

#

## 1 # 7

#

# # #% 4

7

1 # 7

# 6 # " ( : " #$

+# 6 1 6 6

+1

9

7

I

#

#

7 ?#

# #

#

=

: 3%

#

9

7

+ "

=

#H%

: F

I

# B

#

#

# #=

9? H

(

9

" #%

6

# I

#

#

6

# #

#6 ## "

B

"

#

#

#

B

7 =

#?

6

#

6 =

"

#

#

#

"

# #

#

# # 2

9 #

#3

#C

#

# #$#

"

# #

#

#H

# 6

#

#

#

7 % # #

#

+

# #H

# F

#

!

6

#

#2

I

" # :

# 9? H

3

= #

# H "

# 9

#

D

(

#=

9 "#

9

$ % # +

#

#

#%

#

+!'!"

7 0 * '

# 6

$ 7

6

9 ## 6

2

D 6

( #

B " #=

7 = #

#

( )

. (

)

; ! +'! ' ! (!1 J '< / +( ' !

; ) ( K' +/ (-. ' <(+

'( / 1( (

! +' ' / (

( (

+ + '(! (

) /+ 1 2 !( (3

'(

) 11 )1>

; ( +

(+

# 8

'?

'

+ !

'

# 8

#

7

# 7 6

#

# ' # < :

<

6 8

<

) 4

) @

+ " B

@ + "

7

. ?)

#

! +

6

#@ #

@

# "

#

( + "

) ?) )1 6)

# ; 7

)1 6)

7

1 1) 10 )

)"

6 !

# & " F? & # &

7 6

#

6 16

#

1)

)

8

#

!

1) 6 . 4

).

1

8

6 !

6 6

7

+ !

7 6

7 6

#

#

+ "

0

#

( +

(

!

# # 7

( .) 1

.

.:1 ) .0 )"

B

#

1

4

L-

6)

1 1 .) .) ?)

) " 1 0 10 )

1 0 70.)

.

)

1

7 =#

#

6 # #

L-

4

< F? 6

# "#

) 80 1

7

) )4 )

) 1

#

1 ) . 1 )1 6) 4 1 )

#

# #

= +

C

#C

)

=

! C

4 1

= :

9:

4

). )

#

#

? ( : " # ## " " "#7 $

1 ) 4 28 1 6

0.

$

(

#

)

.

9

1

#

# " #%

B $

( # 2

B #

7

7 = 76

#

7 %

#= ( :

# 7 %%%3

8 " #

# #

1% #

#

# ? # 6 9 C # #

#

B

= #

: #

#

#

# #3 C "

# # #C

" ( ##

2

#2 ( 6

#= # " B 7 C #C # "

# B

3

#

7 = # :

# $@

#= =

9 %

" #

#

) 1 10 4 1

1 # #

)

$6 =

(

B

# #%%%3

6 ( +

#

#

# "

"

@

#

(

B

8

(

B 6

D 6 # #=

9

7 =

"

# D

#= # $

#

#%

" #

# (

#

#

# #6 6

# #

" #

#@ #

=

7

#

?#

7 + "

# #

9

#$F 6 # 6 7 6

#

# $

#

B

7

# # #%

#

#

7 76

%

#

) ?)

# 7

C

#

) ?) )1 6)

# 6

6

1)

. 1 6)

!

7 $

#

# #

7

# " 6

#

#

#=

7 =

6

6 86 #

7

$

6

#

=

#? "

6

#9

#

%

6 7

7

# # "

C

#

C

9 "

=

# 7

#

C

9 # "

7

%

$ # 6B

1)

# " 9 6

# "

.) 1 4

# # C B 7 2

#= ;

!

1

0

6 16

# B

"

$ #

#

#

).

C

#

9

) @

.

F

=

1 1) 10 )

. 4

D

#

,

# #

) 4

B # $ 7 # $

#

# $

+ #%

9 #6

$ # #

#

9 "# %

#

#= !

#

#

: 6

6

7 = #? #%

#

# $

6

( 6

)( A

6

# (

B

# #=

#

$ 6 #

# )

#

) " 1 0 10 )

1

# $@ #

# $ #

!

1 ) . 1 )1 6) 4 1 )

? #

B

#

#

#

#

7 = #%

+

#

C

: "

" 9

6 #

$

+1 #

# #

6 # #

76

#

#

$(

!

# 7

6

B

# 7 %

6 ( # 7

$

# " #

#

B

#

# $ # " 9

#

# $

#

B #

6 B 7 7 3= 9 # ## 6 #

" 9 B

# $ : 6

# # 7 = " # # # #

#

7 # $ B

" # # #$9 # #

9 6

# $

#= C # # #

# 7

6 #

+1 =

# 76

#

6

# 7 #

7

# $ # #

# $ # $

# # ( # 7 = #? 6 6

#

B

# #

# #

% #

7

# "

9 6

#

" #

# 9

+!*!"

#F

# 6

# 6 6 #C # # 7 %

9

#

#

#%

=

#

#

#

# 9 6

#

#

"

$

"

# #

9 6 B # # #$

# # #C

# #

) )4 )

(

#

$ 6

# :

7

#

# B 7 %

# #6 # # # ( B 7 = #? 6 # # " # # 9 #%

$ )

#

# # # 6

2

# #

# 7

1 # 6 # # 9 #

1

) 80

C

#

6

1 )

6 6

# # # # # # ( B 7 = $ ; 6 7 = #C $

.:1 ) .0 )"

.

#

7 %

1 0 70.)

4

B

#

&

$ # % #

#

# ( :

" #

9 6

#

# #

#

6 #

6 #

% 7

#

6

#

# # "

?

< # $

: #

"

#

F

#

# "

#9

7

" #

6 C

9

# #9

#

## 6

7

#

"#

#@ 1%

#

#

$

#

#

#

#= 6 6

6

7

6

7

#

C

% #

#

" #

#

#

# "

#

#"

= #?

#

#

# #

# #

6

"

7

#

7

# #

#

#

# "

#9

#% 7

#

#

%

H

" B

#

I

+ " #

7

7

7 $

# #

+ "

6

B

# 7 $

%

# #

7

(

6 A#

9 6

# #

6

I

#

6

9 $

6

#

#

3

## " #

C

#

C

#

6

" #

7

9

# "

#

,

#$ 8

# #

F

(3

# #

" #@ #

" #2

$

+1 = $ C

#

( :

# 2

B

## 6 # #

# ( :

"

+1 #

$

6

7

7

#

6

+!+!"

#

## 6

#

7

#

"

$

6

7 HC #

# #

# # " #

# #9

B 6 # #

= #

# 9

"

:

+

#

6

9

6

7

6

9

#2 #

# " B

9

7

# 7

#

#

#

" #

#

#

#

#

# "

$

# "

# "

2 #

#

#

#

%

" #3 $

#

#9

7 #

# #

"

#

#9

#

$

#

# " 6

C #

#

# "

%+

#%

C

# =

"#

#

#

# #

#

#" :

#%

#

#$

#

#

#%

" " # #

#

7

#

6 #

#

#

# 7

#

" #3%

6 6

# " :

#$ 8

C

#

#

C

6 #

#

% #

# 9

9

#

#%

5

+!-!"

&$

$

+!-!

& &

+1

&$ +

#

#

"

#

#

#

6

#

C

#

"

#

# 1 ) ) )

.) )

7)

7) 02

2

)

7) 1 ) )

1

6 1 ) )

' * + 1 5 B 9

)

) 1

)

)

)

.) 0) ) )

' *

1

2

6)

)

)

)

0

'

)

)

'

.

. 1 )1 6

1)

1>

( (!

; 6 $9

28 1 6

1 0

)

0.

.2

4)

! <+

F :

(

; 6 $9 )4

F

(!

!(; 6 $9

(

(!

F

.

)

1

.

&

(

, !"

9

6

? (

B

6

#

# #

.

7 % + " 7

:

#

6

" #

+

#

#

#

# ?

:

: #

B

#

!"

6

#

C #

#

#

6

6

# #

# 7

+1 %

+ %

( " 7

$

#

& #

+1

+ C #

?9

&

#

C

% 8#

##

1 # 7

#

1 # 7

#

1 # 7

#

# # 6

! !

6

6 #

# 7

# "

C

C

# %

% % *

$

1 # 7

#

1 # 7

#

(

!"

6

# #

9

#

#

#= +

#@! # $ "

(

=

#

6

#

#

C

!"

#

#= # '&''

=

9 6

7

2

# $ +

#=

#= C A

#=

#%%%3%

= 76 #

:

6

B $C A 7

C

"# M 6

"

% #

#

7 6 #

#

9

C

" % #

#

6

#% '

#

#

#

# A

#

#

%

'& (

#

# A

#

6

#%

'&

#

# A

#

6

6

&$

%

$( $ ;

6 #

#C

#

C A6

"

# A

6 B

#%

9

#

#

# 9

C

!"

#

"

#

# 1=

#

# #

#

6 &

# # # $@

C A6 6

#

# #%

6

,

9

%

#

C

+

#

" # #

6

# #

+ =

6

#

7

#9

#

: %

+!-!'

&$

+

#

#

#

#

6

#

6

#

#

+1

6

6 6

#

# 6

'

#

#

9

6 #= 9 6

" # #

#

# #= 9

F # A

+

#

$ # #

# #

+1 %=

# #=

7 % "#

# $

#

6

#

6 #

#

# #

7 % ,

,

6 C

6 6

+

6 :

"

'

#

6

+

6

#

+!-!*

+1

#

#

#

8

#

#

#

#

%

#

# $

7 6

C

7

. ?

6

6

&$ 6

#

#% !

#

9

+ " 6

&

&

"

I

# # ? 6

7

#H%

+!-!+ +

6

#

6

6

#

#C

#

=#

"

#

$

$

#

# "

#

#

#

#

+!-!-

(

#

#$9 6

"

#

6

=# 6

#

# 6

#

#

C

#

7

%

# 9

B

7 $

#

#

AD #

#

9 6 A

#

#

6

+

E

#

6

#

6

6

#

= "

6

%

$

+1 6

# &

# &

#

#! #

# 6

I

# 7

$

#

#H%

. &

#C

+1 %

#

C

#

&

I

1

)

)2 6

7

$

#

#

#H

0

--!!""

) )2 2

-! !"

.

) )

.

) )

)

7

+

# 6

"A#

#

9 6

6

6#

B

" #=

#

$6 :

+1

6

#

C #

6 9 #7 = $ 9

#

C #

7

"

#

#

:

6 6

# #$

6

" #$

#

#

6

#" = #

"

#9

#

#%

? #

#

#$# "

#

#=

#

9

F

#

#

#9

7

% ! "#7 = 9

6

"

#

" B

7

# #

; 6

9

7

#

# .

1

) 9

&(-&

! "#7

&!N&

; 6

&!N&

+

$ #

#

&(-&

#

:

# #6

## "

-!'!"

7

$

7 $#

6

:

#

F #

%

7 % %

# #

#

>

# 7

#

'

#9 #

# # #

#= # #

#

#$ 8

7 #

#

# #

)

#9

+1

#

6 :

?

?

# #

#%

# #

#

6

1

7 %

# #9

9 9

.

=

1

#

9

6 6

7 %

+

B

#

+1 %

" #

## 6

/0 )

=# F

#

)2

7

7

#

?

#

&

#

#%

6 :

&!N&

&+

+1 %

6 #6 %

#

# "

E =

# #$# # 8 " #

9

9 6

7

# #

#

C #

#%

%

6 A# C #

" #%

#

7 % (

B

7 %

)2 7 4

-!*!"

1

)

)

)

?

# #

9

7

C

# # #

"

#

(9 #

#$6 $

6 6

#

# " 6

#

# 6

F 6 6 6

:

#

9 #

$

"

6 #

#

#

9

#

1 # 7 C

6 #

# "

" #

=

# 6 86 #

B

# "

#

"

#

9 " # : #

"

=

#%

# #$6

7

#

#

## "

: #

=

7

7

$## 6

7

?

7 %

6

"

#

" #%

:

#

#

=

%

#

# # %

9

#

#

#

C

F %

#

7 #

9 6

6

A

#

#

# $ %

"

#

+

%

? #

# "

; 6

#9

" =6 9

#

" #

6

7

6 : #" :

#

"

#

# :

"

# 6

7

=C

6

#%

%. "

:

;

# :

+

=

-!+!"

)

)

? 8

6 #6 =

9

6 : ?

7

+

#

# #

9 7

#9

7

# #

#

#$

# #%

# #

#

#

7 #

#

: 7

" #6 +1 %

#$

-!+!

%

,

6

=

+

#

:

B =

" #

C

##

#

6

"

D 6

6 #

E =

# :

#

#

%

"#7 C

#

:

#

" #

#

1 # 7 % 9 6

2

=

#

(3 6

:

" #

(

-!+!'

B

D

!

6 A

7

:

#

## 6

7

( :

" #

7 %

# 6

#

#

"

9

7

9

3

6 6

#

C #

#

:

#

+1

#

#

%

#

% 3

6 6 #

6

# #

3 +

#

?

C

#

#

6 A

" #

9 6

7 #

.

-!-!" 6 86

9

6

#

( :

#

C

#

#

6 A#

#

#

#

B #

:

7 $

7 # #

#

=

# # #

#

#%

= #

#

7 % #

#

#

#

"

7

#

%

)

)2

7 $#

6

6 #

#C

:

) 3 )01 #

$

#

6 6 "

#

7

9

=

" #

= 9

7 =

7

#

6

6

#

#

=

#

9

"A#

#

)2 9

7

#

1 9

" #

#

#

+

9

6

5 O

7 $# #

#

#

7 =

9

7 %

#

# B

7

6

:

#6

#

#

#

# 9

6

7 #

#

&(-&

6 6

#

'

#

#

#

#

#

#

" #

9 # #

" #

#

# 9

# # 7

$ # #

#

#

6

C

%

" #

) 4 # $

#

7

.0 #

) #

#

" #

# #

1

:

B

#% #

##

##

#

#

+1

6

#

6

6

#

6

7

#

#

6

8

#

:

#

#"

#

B

7

#

" #

#

C

#

= # #

C

: =

7

$

B

#

B

6

(

#

"

#%

#C

B

6 6A

#

#

# #

6 86

## 6

B

#

"

#

" # #% #9

#$

-!-!

( #

#

#

%

# #

7

" # #

##

$

#

9

#

6

#

+1 %

A & B

# #

9

# # #

7 #

%

;

: $

. 1>

6 C

6

#

#

#

# 8#

#

#

7

# 6

# %

)

C

7 (

+

B

7 =#

# 7 #

#

3

#

6

#

# 7

6 A#

6 86 7

:

"

+1

"#7

+ % +

D

6

#

6

#

# " B

!

B

:

#

#

"

##

# %

1% # #

#

#

6 6

6

# ; 6

7

=

#

6 6

#9

" #

# 9 6

! "#

%

? #$

#

9

6

#6 #

#

6

7

$

#

# #

"

:

" #%

#

1 # 7 %

=

=

%

+1

#

#

B

C

6

#

#

##

=

+1 =

$ 9

$

?

$

% 9

7

F

B # 6 :

3

#

6

#

#

6

7 %

!" +

6 6

#

#

6

# #

$# #9 6 A

##

=

# 7

"#7 %

" % #

:

" #

+

6

$ "

6

7

7 #

#

7 B

#

#

#

!

9 6 #

-!-!'

#

#

% #

#$ "

## 6 # 7

#

#

7

#

6 A

#

1= #

=

# 6

#%

% :

# ; 6

#

9 6

" #% C

#

$ 9

" %

7 %

# 6 # B

+

"#7 #

#

#9 7 # #

#! #

##

F #

#6 :

6

7 =

6 " ( B ##

#

=6

6 86

#

$6 :

#

## 6 #

#

@

#

+

=#

#

# #

6

"#7 % #

" # 6

#

6

$6

#

C #

#

9 6

9

7 $

#

:

" #=

#

6

= $

#= 6

#$

#% 2

9

7

C #

#

%3% " #

6 B

#

6

#9 6



6

+1 =

#$

# # #

#

=C

% "#7

A

#

#

+( 4



# :

# +1

6

" # #! #

#

C

#

7 %

=

7 $



# #

+# 6

6

(



#

" #C #

+



" # #

(

6 86



:

9 6

" #@

6 6

B

#

#

# !

" #

6

#

#

! "#

:

"#7 %

=

B

#

6

% #

#9

#

#

#

#

#

"

#

7 % # #

# # 6 A#

6 :

B 7 %

#

C

6 6

(

B

7

#

-!-!*

$& 7 #

=

+ " #

:

#

# $#

6 6 6

6 :

6

" # # ## 6 #

6

9 +

#

&

6 # 7

C #

#

#

" #=

%

#

7

#

#

7

:

6

( 6 A# 6

#

6 A :

#

7

"#

#%

" %

6 A 7

# 1$

" %

$

D&

!

" '

#

-

#

?

#

F

-!5!"

#

#

" %

6

) 7

"#7

"

6 F #

"#

##

#

:

C #

"#7 :

" #

&(-&

#

9

! "#7

#

:

" #

#

#

C #

#

#

6 A 7 $

#

#9

#

7

F #$

#

9 6 9

9 6 %

#

+# 6 % )2 7

"#7

## F"

#

+# 6

E =

#

"#7 %

#

)

:

" # $

+# 6 = F #

$ 9 1

$

#

#

6 #

1%

B

! #

6

+1 % #

6

C

+1

?9

6 :

#

6

"#

?

#

6

.

#

C

#

9

# 6 :

#

+1 =

7 = C $

6

"#7

" #$

" " D #

B

6 #=

+

7 =C

#

D 6 6

1%

7 $

# #

#

! "#7 =

#C A 6

$

# 6

9 6

7

55!!""

11

0 0

5! !")

)

0

7

+

6

$6 : #

+

6

#

=

7

#6 #

#

#9

=

6 #

C

# " #

# C

#=

#

#

$

(

9

"

# $

C

#

= B

7 %

# # "

#$ 8

"

# #

#

#

#C

#

7 =$

#

#

C

#

"

#

#$6 7

#

9

#=

#

#9

#C

#

%1% # #

#

6

9 6

5!'!'

7

9 6

$ 9 6

# A

= # :

#?

D $

" #

#= #

# $

: %

#

=

C

6

$

"

6 7

#

? #

6 :

#

"#7 %

D

#

9 6

# A

"

: #

# #

6

#$

" #

# #

C

#

#9

#

#

#

#

7

#

#%

#

5!'!

67" =

#

7 =F

6

#

#

$ 8

#

+

B

#

70.)

7 =

+

# #

+1 %

#

# #

# #

6 6

0

9 6

#

7

: C

5!'!"

$

# $

!

#

#

#

9

#

#

#

# 9 6

+

!!NN

" #

# #

9

7 %

$ 6

#

+

!!NN

# #

?#

# 8 #

#

#

#

## "

# 9

#

9 6 #9 6 #

7 C

#

"

# #

?9

" # #

#

"#7 =

+1 = #

# #

: % 5

#

9 6

7 #

6 #=

" # 6

#

#

" #

#= #

# #

" #

6

: = #

" #

? #=

5!'!*

# 6 = 6

" #=

%

D $

# 9

#

"

# 9 6

7

#

" # # "

#

5!'!+

6

#$

#

D $

+

F"

#9 6

" #

B

5!'!-! , & +

#

B

7

# 9 6 6 6 #

9 6 #

7

#

#

# # !

=

6 ## "

.

1

)

#

#

#

6

! "#7

+# 6

!!NN #

#

=

#

#9

# #=

7 B

# 7

" #%

#=

#

#

+ + =

#9 9 6 9

7

#=

$

? #

7 #

7 9 6

7

6

# !!NN %

)2

8

&!N& &!N&

# #

7

:

# $=

7

9 #

7

9 6

#

#

+ 9 6

$

"#7 %

9 6

C

#

$(

9

" #

C

#

6? 6 9 6

7 %

#

D $

7

&!N&

8

D

7

B

"#

$(

!!NN 6 "

E

(

*

5!*!"

)

1 0 10 ) 1 # 7 # "

#

9

=

=$6

9 6 C

#

#

#

#

#9

#

#

#

#

#

#

# =

$

# #%

67" % >

#

6

+# 6 !

6

9 6 6

5!+!").2

"

1 # 7 + # + # # 7 # # # #

#

F B

(

"

# #$# " # 6# = 6 " 7 # 6

#

9 9 6 # C # $ 6 $

#

: # # 1$ $ #

#

N

;?#

6 7 C

.

6 : # =6 :

#

1

) ; 6

1&!N&

+

# #

# 9?#

#$F 6 # # " % : 9 $ #" 6 6 : # " C # " # 6 # #

6

7

#

" #= #%

:

6

E

# 7 =

# = #

: % %

% #

6 6

6 # #

#

7 %

7 %

!! :

+1

6 #

)2

# #

#9 C # # 6

C # B # : #% 6 #6 % B 7 % #6 C #= D # $ 6 # # # : C #

# #

1&!N&

#

76 :

11) )

B

#

#

1&!N&

#

#

B

$+ 6

$

6

BB!!""

$

7 %

=

" 6

%

1 )2)8

# 7 6

#%

%

: #

6

# 7

1

#

$

+ = #

6

# C

#

#

#

# #

7

# C ## "

1 # 7 %

,

# #

6

#

#

6

'

#

'

#

9 =

#

#

#

1 # 7

9 #

9 6

#

#

1 # 7

'

#

1 # 7

'

#

1 # 7

'

#

99!!"". . )

#

!

# # #

:

6 A# 6

9

#

#

" #

#

) )

7

$ "

# #

#

7

# 7

$

# 9 6

7 #

C

6

# ## " B

" 9

6 :

7

##

7

6

#

# # "

6

# # "

7 = # #

#

# #

#

9

+ #

#%

# "

7

+1 =

9 6 #

#

9

#

7 #

6 # # 9

?#

%

# #

6

"

6 A# #

# #

7

%

#

# 9

#

%

#

7 # 9

#

# #

%

4 4. . 88

: $

F #

#

1 # 7

!

#

6

B #= #?

$ 9

)

#

#

#

6

33 ) ) : :

9! !"

#

## "

%

9

##

1 # 7

#

#

#

1 # 7

9

##

%

# #

+

##

9 6

#

#

#%

#

C

#

+

#

%

1 # 7

+1 %

# #

" :

6

# "

6

#

#

#$# #

6 :

9

#

##

#

%

6

$

#

6

#

9

7

$

% I; F

H C

$ =

=

#

# #

#

6

= 0

! #

#

6 #

B =

;

6

!

#

$

A

#

#=

$9

# #%

1

&(-&

)

9

9!'!"

0.

)2

7 $#

1

6

6

"#

4.

6

#

:

# #$

#C

#

#

#

9

#

6

6 :

#

9 6

= #

#

+

## "

7 C

#

6 #

C #

#

%

C

# #$

#

% 9 6

6 :

6

#=

#

" #

#

## "

# #

6

#

#

#

## 6

#? 6 #6

7#

?#

#

# 7 C 9

7

9!'!

+

#

#

#

1 # 7

F #

# 6 ## "

# #

#

F

#

#%

D B

#

#

#

9 6 # $ # 9

#=

# 7

.

+

7 =

#$ A

#

?#

## "

#9

7

%

#

6

#= #

# C

# #D 6 #

#

9 6

=#

9 6

:

#

#

$6 :

#

#

6 A#

7 %

9!'!' )& # F

E # #

# "#

+

# +

%

$

"#7 % 9 6

=$ # "

6

=#

B

? #

#

#

"

#C

9

%

4

#

#

# #

B

#

#=

6

+

#

(

B

# 9

=C

#

6 #= 6

#

B

#

7 %

9 6

7 = 8

$

9

7

#

"

# #

#% ! #

#

#

"#7

6

6

9!'!*

&$

#

#

9 6

#

9 6

#

"

6

7 #

#

#

##

#

#

# #2

6

A$

#

1 # 7

#

6

# I

#

%%%3 #

#

8

B

#

#

#

B #

C

$ #

7

%

"

#

#%

,

#

#

# # "

#

# #

6

7

# "

#

9 6

$ #

#

9 #

C

#

#

"

%

6 #

6

"

6 9

# # "

#

H C

7 =

6

#

7

6

=6

(

C

#

="

6

6 #

#

&$

#

? # $

#%

#

#

# #

6

#

+ %

B

#

#

7

(

7

# #

9!'!+

#

A$

#

## 6 #

7

B

# #

"

# A6

# 9:

# $

#%

#

#

#

# C

F

=

#

F

#

#

## 6

C B

#

#

#

6

# #

B

= #

# #

6 B =9

9

#

=F

# "

#=

#6 #

# #$

#

6

=

"

#

" #%

#

# A #

#

# #= C 7 $

" # # 9

F B %

# # 9

1 # 7 #

+

6

#

# #

#

0%

. &

1

#

# "

#

)

D

)2

:

9!*!"

"#

1

)

C #

.

#

+ =

#

C

6

=

9 6

F

! # ;

F

# : "

C

9

"#7

#

"

#

%

%

"

7

%% 9 6

#

9 6

##

#

+1

)

" =#

" $

#

=

#

#

9 6

# 7

6

7

6 :

#

8# $

7 %

)2

1 # 7

9!+!") : #

#

%

7 %

7

&

6

7 %

##

1

C

7 %

6

.

#

#

# 6

7

#

9 6

9 6

7

#

#

=#

9 6

#

F

#

9 6

6

;

6 #

7

'

#

7

#

)

9 6

9 6 ;

# "

#

"

&(-&

&

9 6 = #

%

&

C

#

9 6

#=

"

#

#

" #$

"

" #%

)1

#

#

#= "

#

7

6 A#

# 6 # 7

#

6 :

= 6

#$ 6

%

? # 7

9 6 $

9

7

$ #

6

##

# B

+1

#

# 9

9

7

#

C

=#

$

##

## 9

#

#

#

# #

(

B

#

# #= "

=

?#

:

$

#

## $

#

"#7

6 A#

#

B

6

+

7

:

#

# #

" #$

6

" # $

# "

6 #

" #% #

# 9 6

7 %

# #

B

"

? #

#

9 6

# $

6

#6

7 $

#

9

#

6

# # "

6

7

?#

1 # 7

##

#

# # #

#

=

7 =

A

#

#

#=

# $=

#

7

#

# #

6

B

#

6

7

# #

7

#$#

#

+1 % .

&

"

1

&

)

1 # 7

9!-!". 8

+

" #$

#

9 6

#=

#

" #$

"

" #%

) 7

8

)2

#

C "

#

"

C

#

#

# 6 6 7 $

#

#

9 6

"A#

6

7

6 :

#

#

6

6 :

#

" #

#9 6 :

:

" #

#

#C

% "#7

6

#

# #=

:

#

6

6

+# 6

6 :

+1 % #

6 : #

"

)

## 6

#

#

+

#

7

#

6

#

# 7

#

#

$

#

6 :

7 $

#

#

" #$

"

" #%

%

, ## 6

# "

# 7

9 6

#

=

#

#

"

#

9

7

7 % #

9

"

? #

#$ 8

#=

" #

#

6

# %

" #

$

#

6

"#

#

#

7 = #

#

6 # #

" #

9 6

#= #= # # $

%=

)

( , 6

,

#

#

#

# 9

B

#

6

9

7

#

#

9

#

"

6

F #

&

=

#

"

1 1 # 7

$

# " "

#= #

#

#

# #

"

#=

#

%=

" #

:

7 %

#

# # (

" # #

9 6

. &

9

C 7

##

#

#

#$

$ #

# #

# =

#

A

#

6 :

= $

%

#

C

6

6

9 6

"

( 6

$ # #

#

$

7

#

# # #

6 ? # C

#

9 "

# #

# #C

7

#

#=

9

# #

=

# A

7 $ 7 #

=

6

"#7

# # "

#=

#$F

6

7

#=

#

# 7

" #$

+

#6 # (

"

#

# #

)2 9 6

+1 =

#

6 :

7 =

)

B

##

" #%

B

# 7 %

#